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Angsana Balaclava Mauritius

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Angsana Balaclava Mauritius
Angsana Balaclava Mauritius
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Angsana Balaclava Mauritius
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Showing 537: English reviews
Port Louis
Reviewed 18 February 2016

Fabulous resort.. totally amazing.. first time there really appreciate.. the spa section is so beautiful.. so caring staff.. win my heart.. private also.. so yummy food.. very clean and also hygenic.. room service so quick.. the room well arrange.. its spacious.. this is a heaven place.. angsana is the best..

Review collected in partnership with Angsana
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Helpful?
Thank Shurmila D
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Shurmila D, Thank you very much for your fantastic review. It is all the time a real pleasure for me to read such good comments from our valuable guests. We keep aiming the best and I am glad that you found our Resort "totally amazing". Best regards.

Greater London, United Kingdom
Reviewed 17 February 2016

We have been there for 1 night, you feel very welcome once you enter the main gate. The front desk staff are waiting at the entrance and does assist you with the luggage. You are then being escorted to the library for the formalities. The welcome cocktail is so refreshing and cold. We had an amazing suite on the top...

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Helpful?
Thank CCB32
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear CCB32, Thank you very much for your nice review. I can clearly read that you had a great time with us but for sure 1 night is too short. We can't wait to welcome you soon. Thanks for having shared your experience.

Reviewed 16 February 2016 via mobile

Amazing hotel.. our first time there is incredible.. very caring and well behaved staff.. very yummy food.. good services and so fast.. for the welcoming i have very appreciated.. wow we just love it..

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Helpful?
Thank Pall V
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Pall V, Thank you for your nice comment following your recent stay with us. I am delighted that you spent a good time with us. Hope to welcome you again soon. Thanks,

Mauritius
Reviewed 10 February 2016

Had a dinner engagement there. It was ok, but not exceptional. Staff helpful but dinner venues seem cramped unless special arrangements are made. Insist on beach side venues if possible. Unfortunately it seems the sea water pool disturbs the atmosphere at times. I hope the Hotel makes its water (sweet and salt) system up to scratch for it to really...

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Helpful?
Thank Ramesh B
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Ramesh B, Thank you for having shared your diner experience. I note that your experience was ok but not up to the mark which is our unique goal. I will personally have a look on it to make sure that next time you come back, you can experience a wonderful evening.

Reviewed 8 February 2016 via mobile

We ended up going there for dinner. Their staff is amazing and very professional. They are super friendly & at the same time very hospitable. I requested them to set up a table for a lovely dinner date with my wife, and I was speechless and amazed with their service. They made our dinner very special and my wife was...

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Helpful?
Thank krunal p
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Krunal P, Thank you for your review. I am honoured that you found our staff amazing and professional and will convey them your message. I am sure that you enjoyed a lot your special diner and I am sure I will get the opportunity to meet you up during your next stay with us.

Pointe aux Canonniers
Reviewed 3 February 2016

Again the hotel team at Angsana Balaclava Mauritius was successful with providing it's usual service excellence!!! We spent an amazing weekend with some relatives from abroad. This time we were lucky to have an upgrade to a deluxe pool suite at a fairly reasonable price considering that the hotel was nearly full over the weekend. Needless to say that the...

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Helpful?
Thank Liliose C
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Liliose C, Thank you very much for your support. I am glad that you mentioned "service excellence" which is our daily goal. You made the right choice by choosing the Deluxe Pool suite which is one of the most popular suite with the private pool. Next time, don't hesitate to book it in advance if you want to make...

Port Louis District
Reviewed 3 February 2016

It's our 2nd stay at Angsana and the magic is still the same. Warm welcome since our arrival and the smile and competence of the staff made us spend a really wonderful moment. We have had the opportunity to enjoy the private swimming pool as the weather was bright and sunny (last time we were there it was winter season)....

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Helpful?
Thank malo2405
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear malo2405, It is fantastic for all of us to make your stay a memorable one. I can read that you had a wonderful moment and consider that it is our duty to deliver an amazing experience. I am glad that you enjoyed your private pool and no doubt that our associates will be more than happy to welcome you...

Toronto, Canada
Reviewed 2 February 2016

We were so happy from the last time we went to Mauritius that we went back to Angsana. The service is always amazing, coming in and being greeted by smiling faces. Our bags are brought to our rooms. The room is huge! King size bed, personal pool, personal beach, tub and shower. My husband and I each had our own...

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Helpful?
Thank m c
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear m c, I would like to take the opportunity to thank you for your loyalty and confidence. It is all the time a real pleasure to welcome back repeater guest who are part of the Angsana Balaclava family now ! I am just proud that you had such great time with our facilities and I am sure the entire...

Sydney, Australia
Reviewed 28 January 2016

Our family getaway was just great!!! Our private pool was definitely a plus for our son who spent most of his time in it ( even though not heated). Thank you to the reception team for the warm welcome and the information provided on activities to do. We also had the opportunity to try out our first yoga session with...

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2Thank 20explorer13
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear 20explorer13, It was a great pleasure for us to welcome you at the Resort and I am glad that your son enjoyed so much the private pool. There is no doubt that Ajay is a great yoga master and it looks like the lesson went well. We will convey the message to the kitchen team for the great pizza...

Terre Rouge
Reviewed 26 January 2016 via mobile

While the beauty of the resort leaves me speechless, the competence of the staff is worth praising. Quick and up to the level service, with resort hosts at their best! Mr Wassim, being very cheerful and welcoming, always ready to help and gives great suggestions, and Mr Daryl who has been of great help and service as well. Excellent food...

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Helpful?
2Thank Shab s
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Shab s, I would like to thank you for your kind review. I am just delighted that you our wonderful service you have mentioned gave you the opportunity to enjoy a wonderful stay with us. I will for sure convey your message to the team. Thanks again for your confidence.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
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Questions & Answers

Here's what travellers have asked, with answers from Angsana Balaclava Mauritius staff and other travellers.
23 questions
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Leeds, United Kingdom

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Questions? Get answers from Angsana Balaclava Mauritius staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite with a private pool, avoid the month January; full of mosquitoes”
  • BEACHFRONT POOL SUITE
  • BEACHFRONT POOL SUITE
  • BEACHFRONT POOL SUITE
  • BEACHFRONT POOL SUITE : Changing room to the Toilet
  • VIEW FROM BEACHFRONT POOL SUITE
  • BEACHFRONT POOL SUITE ROOM
  • BEACHFRONT POOL SUITE : Shower with Steam generator
  • BEACHFRONT POOL SUITE
 of 5 bubbles misslond0n, 17 Mar 2017 | Read review
“The beachfront villas with private pool have a much better view and experience if you're ready to shell out a little more.”
 of 5 bubbles shivanshiratnakar, 9 Mar 2017 | Read review
“Opt for a room with private in-room pool!”
 of 5 bubbles jeanmL2897ST, 6 Feb 2017 | Read review
“All rooms have either sea or pool views”
 of 5 bubbles hemingway219, 5 Feb 2017 | Read review
“go for pool suite”
 of 5 bubbles sunseb, 31 Jan 2017 | Read review
5 of 5