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Best Western Watertown Fort Drum

Expedia.comUS$85*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Watertown Fort Drum
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709 Reviews from our TripAdvisor Community

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Showing 699: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

The only thing I found wrong was the slamming doors in the morning when your trying to sleep in. Besides that everything was very good. Friendly staff, nice place to stay. Not far from shopping area..

Review collected in partnership with Best Western
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Helpful?
Thank joseeb493
Burlington, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 14 April 2017 via mobile

Located in the downtown near the historic public square. Ample free parking in the back. Room with king bed has plenty of room. Bathroom had new shower head nice hot water. Close easy walk to the downtown and historic buildings. Fresh baked chocolate chip cookies in the lobby upon arrival

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Helpful?
1Thank JER154984
About Hotel's Favourite Review
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

We love to please especially with Fresh Chocolate Chip cookies during the weekdays, we hope to see you again.

Toronto, Canada
Reviewed 1 week ago via mobile

Friendly staff. Clean hotel Warm breakfast! Accessable location for 1000 Islands.. USA and Canada. Was a good value for money. Parking was free and safe. Accommodating when I requested a double bed suite instead of a king as booked.... Will go again if Im in the area

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Helpful?
Thank Mirage H
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

Wonderful, thank you for the great shout out to our Hotel, we are glad that BW will be your go to place again when in the area.. We look forward to seeing you again.

Toledo, Ohio
Reviewed 1 week ago via mobile

Convenient to Fort Drum . Close to mid level shopping and fast food. Restaurant on site has good food. Clean, staff friendly and accommodating . Furnished breakfast is good. This is where we will continue to stay when in area.

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Helpful?
Thank roadking317
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

Thank you for the wonderful review here on TripAdvisor, we are a hidden gem in Watertown, located in the historic downtown Watertown just a hop and a skip from all the chain department stores. We hope to see you again soon.

Buffalo, United States
Reviewed 2 weeks ago

Room was clean. Employees were helpful and friendly. Bed was very comfortable....and I'm very particular. No slamming doors to wake me up during the night. It was very quiet and comfortable. It was a great value. Reasonably priced. I couldn't have asked for more!

Review collected in partnership with Best Western
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Helpful?
1Thank 44luannb
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

Thank you for choosing Best Western for your stay, we are pleased that you enjoyed your stay and we hope to see you again soon.

Ottawa, Canada
Reviewed 2 weeks ago

This hotel is away from the shopping area in the heart of Watertown. The Manager and staff go out of there way to provide you with great service. The room is modern and clean, amenities such as toothbrushes, combs, deodorant and shampoo is made available in the room, excellent internet, the beds are sooooo comfortable and it is like home...

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Helpful?
1Thank marilyn f
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

We are pleased that the Best Western supplied you with such a enjoyable experience and we appreciate the praise. Thank you for making the BW your home away from home.

Portland, Oregon
Reviewed 3 weeks ago

Seems like rooms have been updated in the last 5 years or so as well as bathroom fixtures etc., but the wear and tear (even the updated items) is pretty significant. Hallways are dingy, free breakfast is just so-so and service can be spotty (sometimes they answer a call from the room, sometimes not). Also, beware that all the rooms...

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Helpful?
1Thank alexqueso
Rochester, NY
Reviewed 3 weeks ago

The hotel was GREAT!! We were able to check in early . . . AND get into our room!! Room was very nice -- and comfortable bed/pillow!! It included a fridge and m/w! Loved it!! We had dinner at the hotel's restaurant - Savory! GREAT FOOD AND SERVICE! What we didn't know is that they had a band in the...

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Helpful?
Thank linda940
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

Thank you for trusting the Best Western to deliver comfort, service and Hospitality that we are striving for. We welcome the opportunity to see you again.

Santiago, Chile
Reviewed 3 weeks ago

This hotel is well located in central Watertown, opposite a lovely church, but that is where the loveliness ends. The lift is vintage as is the hotel's decor and "vulgarlure" carpet. There is NO air conditioning with a fan unit of 1980's vintage slow coughs out a wisp of air, therefore you have to open the windows, in our case...

Review collected in partnership with Best Western
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Helpful?
1Thank IvanSmithRomero
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

We appreciate your feedback both Positive as in location and the negative. We do apologize that we have a older more vintage property, but that is what makes us unique. We strive for great customer service and clean rooms. The Hotel`s Heating and AC units are based on seasons, we have not converted to AC yet because although we had...

Watertown
Reviewed 4 weeks ago

Overall great hotel to stay at and confidently located. Loved the amenities and the breakfast was good too. Lots of nice staff and accommodating. Room was nice and clean. Bathroom clean. Will come again!

Review collected in partnership with Best Western
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Helpful?
Thank Angela B
cpenrose300, General Manager at Best Western Watertown Fort Drum, responded to this review

Thank you for allowing us to show you what the Best Western in Watertown is all about. We appreciate and look forward to seeing you again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Best Western Watertown Fort Drum

Address: 300 Washington St, Watertown, NY 13601-3734 (Formerly Best Western Carriage House Inn)
Region: United States > New York > Watertown
Price Range: £56 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Watertown Fort Drum 2.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Watertown Fort Drum staff and other travellers.
3 questions
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Questions? Get answers from Best Western Watertown Fort Drum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“everyone room is ideal”
704marilynf, 6 May 2017 | Read review
“Use elevator to eliminate stairs checking in”
0ruthiem, 18 Apr 2017 | Read review
“Eat here you will be happy”
RandyZim, 18 Feb 2017 | Read review
“We stayed on the third floor which is the top floor and appears to be much quieter than the lower floors.”
CDR102EN, 4 Jan 2017 | Read review
“always list your preferences, ask staff to ensure that you get what you asked for”
agnesw217, 12 Dec 2016 | Read review
5 of 5
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US$85* /night
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Prices are for 1 room, 2 adults
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