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Hilton Garden Inn Watertown/Thousand Islands

PricelineUS$139*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$149*
US$139*
Great Deal
US$143*
US$143*
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Hilton Garden Inn Watertown\/Thousand Islands
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769 Reviews from our TripAdvisor Community

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Showing 762: English reviews
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Glastonbury, Connecticut
Reviewed 5 days ago NEW

Spent two overnights with my husband for a getaway and to do some genealogical research. The room was large, king bed very comfortable, outlets, wifi, etc. very convenient. I liked getting neutrogena bath supplies. We were very happy with the restaurant and the location of the hotel. Everything one could possibly need was within about a tenth of a mile

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Helpful?
Thank marywD8393XB
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Mary: Thank you for taking the time to write such a great review. We are honored you chose to stay with us and look forward to your returning again some day soon. Kindest Regards, Jody Pettit, GM

Dexter, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This Hilton Garden is near my home. The restaurant has excellent food. We have never been disappointed. It says a lot when the 'locals' eat at a hotel restaurant. The facilities are new and well maintained. The staff is very friendly and accommodating.

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Helpful?
1Thank TildieLou
About Hotel's Favourite Review
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

TildieLou: Thank you for taking the time to write a review on your recent stay with us. We are sincerely appreciative of your review and honored to know you had a great time with us. Thank you and we hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

Mexico, United States
Reviewed 5 days ago NEW

Beautiful hotel with great amenities. Breakfast was made to order and very delicious. Room was a huge suite and very clean. Comfortable beds as always! Totally recommend this hotel. The hotel staff were very helpful and acknowledged that I was a Hilton Honors member. Our group went outside to side around the outdoor fire pit and enjoyed the area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank S2412MEmelissaa
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Melissa: Thank you for taking the time to write such a great review. We are honored you chose to stay with us and look forward to your returning again some day soon. Kindest Regards, Jody Pettit, GM

Kalamazoo, MI, United States
Reviewed 1 week ago

The Hilton Garden Inn in Watertown, NY is probably the best hotel in town. Very nicely appointed, upscale, & near the hwy to the 1000 Islands. JoJo is the hotel manager and she was very friendly, helpful, and knowledable. Both she and her assistant tried to make a restaurant reservation for me on a Saturday night which is no easy...

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Helpful?
1Thank Brad R
Kalamazoo, MI, United States
Reviewed 1 week ago

Clean, friendly Hilton Garden Inn in upstate NY near the 1000 Islands. Competitive rates, friendly and professional Hotel Manager JoJo and nice Bartender Jasmine,(Mother/Daughter). Rooms appear to have been renovated not long ago and they are clean and nice in appearance. Quiet hotel near the HWY. Very helpful staff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brad R
Watertown NY, United States
Reviewed 1 week ago

The entire staff at this location was very professional and kind. The food at the bar / restaurant was outstanding. I have stayed at a lot of Hilton Garden Inn, but by far this was the cleanest one I have stayed in before. I would like to give kudos to Mrs. Jo Jo, Jasmine, Sarah, Gail, and Marj....

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Travis C
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Thank you for taking the time to write a review on your recent stay with us. We are sincerely appreciative of your review and honored to know you had a great time with us. Thank you and we hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

Ontario, Canada
Reviewed 1 week ago

This is our 4th year at the Hilton Garden Inn. We will be back again next year. The staff really make you feel like your business is appreciated. We were a group of 12 friends and took advantage of the hotels "serious shoppers package". You couldn't ask for better value. Our rooms were lovely and we had some very nice...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Grace K
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Grace: We enjoy having you back each year. The staff remembers you and makes sure we have everything you need ahead. So pleased to have you with us and look forward to your return next year. Kindest Regards, Jody Pettit, GM

Lacey, United States
Reviewed 2 weeks ago

Great trip and experience. All staff were friendly and helpful. Always greeted me when I was going to breakfast, leaving in the morning, and returning. The breakfast was worth the price paid. Fitness room was very clean and offered a variety of workout machines, weights, and medicine balls. Would recommend this hotel to anyone staying in the Watertown, NY area.

Review collected in partnership with Hilton Garden Inn
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1Thank 848kristie
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Kristie: Thank you for taking the time to write a review on your recent stay with us. We are sincerely appreciative of your review and honored to know you had a great time with us. Thank you and we hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

syracuse, United States
Reviewed 2 weeks ago

Very nice place to stay- room was nice and bed was super comfortable....stayed for work. Pillow was really comfortable and breakfast had a made to order omelet station- loved that! Would stay again for sure!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank annejP1007XN
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Dear Anne: Thank you for taking the time to write a review on your recent stay with us. We are sincerely appreciative of your review and honored to know you had a great time with us. Thank you and we hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

Fredonia, United States
Reviewed 3 weeks ago

Was only at this hotel one night, but the front desk staff made me feel like the most important person staying there. The room was well-lit, bed was very comfortable, and everything was very clean. Will definitely stay there the next time I'm in the Watertown area. I have paid much more for a much less satisfactory hotel in the...

Review collected in partnership with Hilton Garden Inn
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1Thank wendyhQ9947TI
JodyP123, General Manager at Hilton Garden Inn Watertown/Thousand Islands, responded to this review

Wendy: Thank you for taking the time to write a review on your recent stay with us. We are sincerely appreciative of your review and honored to know you had a great time with us. Thank you and we hope to have you with us again some day. Kindest Regards, Jody Pettit, GM

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 

Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: £93 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Reservation Options:
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Hotel Style:
#1 Business Hotel in Watertown
#2 Family Hotel in Watertown
#3 Romantic Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Watertown/Thousand Islands staff and other travellers.
4 questions
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8 months ago
11 months ago
Nicholville, New York
over a year ago
Nicholville, New York
over a year ago

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Questions? Get answers from Hilton Garden Inn Watertown/Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a corner, high floor for best noise control and access to both elevators and stairs.”
bradr230, 18 May 2017 | Read review
“We were on the 2nd floor. It was perfect.Very quiet”
jo0an360, 25 Mar 2017 | Read review
“Top floor would be better at very end”
Tommer42, 16 Mar 2017 | Read review
“Choose a room facing away from the highway and ask for Canadian at par!”
PamPamTam, 9 Jan 2017 | Read review
“We were a group and stayed on all floors -- No complaints from anyone”
NewyorkUpstate, 28 Oct 2016 | Read review
5 of 5
Priceline
US$139* /night
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TravelocityUS$143
Booking.comUS$143
TripAdvisorUS$143
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Prices are for 1 room, 2 adults
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