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All reviewsfree soupfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanan overnight stayshopping tripsausage
As a IHG employee you get used to a critical view of hotels but I was disarmed the minute I walked through the doors. One of the best Holiday Inn Express I have stayed in. Courteous, professional and friendly staff. Beautiful facility. The breakfast menu...More
Very nice and clean rooms - with a large bathroom and fridge and microwave in each room. Bed was comfortable and we enjoyed the free buffet breakfast. Pool is fairly small - we attended as a group for a baseball tournament and kids had to...More
If you can get a good rate this is a fine place to stay. Rooms are clean, bed is comfortable and the free buffet breakfast is one of the better I have had in a chain hotel. We were staying here as a group so...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 6 August 2014
Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future.
This is a lovely property in every way - clean, nicely appointed rooms, lobby, breakfast area, and pool. Exceptionally nice staff and a Buffalo Wildwings that serves very late (even on Sunday night) just a few steps away. I will remember this as an excellent...More
My best friend and I went to Watertown for a weekend for girls only and lots of shopping! This is the hotel we selected as it had the best price and the options we were looking for. We wanted a quiet hotel close to shopping...More
Response from Florence (Lori) K | Reviewed this property |
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will be available. I would call the front desk and ask what options might be available for this unique need.