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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Traveller (24)
Room & Suite (43)
Dining (5)
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Overview
  • Excellent60%
  • Very good32%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“free soup”(8 reviews)
“front desk”(53 reviews)
“cinnamon rolls”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (437)
There are newer reviews for Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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254
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All reviewsfree soupfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanan overnight stayshopping tripsausage
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171 - 175 of 428 reviews
Reviewed 29 July 2014

As a IHG employee you get used to a critical view of hotels but I was disarmed the minute I walked through the doors. One of the best Holiday Inn Express I have stayed in. Courteous, professional and friendly staff. Beautiful facility. The breakfast menu...More

Thank Jeffbarnes29
Reviewed 23 July 2014

Very nice and clean rooms - with a large bathroom and fridge and microwave in each room. Bed was comfortable and we enjoyed the free buffet breakfast. Pool is fairly small - we attended as a group for a baseball tournament and kids had to...More

Thank randallb
Reviewed 22 July 2014

If you can get a good rate this is a fine place to stay. Rooms are clean, bed is comfortable and the free buffet breakfast is one of the better I have had in a chain hotel. We were staying here as a group so...More

Thank NewYork5family
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Watertown-Thousand IslandsResponded 6 August 2014

Dear NewYork5family, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you in the future. Sincerely, Ben J Case Manager IHGCare

Reviewed 15 June 2014

This is a lovely property in every way - clean, nicely appointed rooms, lobby, breakfast area, and pool. Exceptionally nice staff and a Buffalo Wildwings that serves very late (even on Sunday night) just a few steps away. I will remember this as an excellent...More

Thank lamont1961
Reviewed 10 June 2014

My best friend and I went to Watertown for a weekend for girls only and lots of shopping! This is the hotel we selected as it had the best price and the options we were looking for. We wanted a quiet hotel close to shopping...More

Thank Cali_dreamer23
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$103 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Watertown
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Watertown
#4 Family Hotel in Watertown
#4 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (43)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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kelseylee6
9 September 2016|
AnswerShow all 4 answers
Response from Florence (Lori) K | Reviewed this property |
The rooms themselves do not have a patio/balcony. There are areas outside available including a screened in area. Given the weather--snow and cold can start early-- in December in Watertown area I am not sure that it will... More
0
Votes
MomaMac
20 August 2016|
AnswerShow all 5 answers
Response from Lee J | Reviewed this property |
We called them directly and got a better rate.
1
Vote
KMC530
13 March 2016|
Answer
Response from rummrunner97 | Reviewed this property |
1 315-779-1234
0
Votes
Room Tips
"There is only one elevator so maybe rooms on the bottom floor would be best!"
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"Top floor the quietest. 4 floors."
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"anywhere the rooms are wonderful & clean."
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"ask for a room that does not face the highway, which you hear all night."
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