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Zanzibar Serena Hotel

Traveller (614)
360
Panoramas (17)
Pool & Beach (102)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room Service
Restaurant
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
778Reviews
743Photos
9Q+A
100Room tips
Traveller rating
  • 445
  • 229
  • 65
  • 28
  • 11
Time of year
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Popular mentions
My wife and I spent three nights at this hotel last week. The building itself just drips with character and is well maintained. There's a beautiful view from the terrace/veranda in front of the lounge, adjacent to the restaurant where you can have a drink, or be served lunch or
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 2 days ago
Dear Gone2day Thank you for sharing glowing feedback of your recent stay at Zanzibar Serena Hotel. We are delighted you enjoyed your stay and that our team was hospitable and attentive, your recognition of some of our staff will be well celebrated by everyone as we collectively believe in exceptional service, memorable experiences and lifetime friendship. We are very grateful you chose to stay with us. Wilfred Shirima
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Had Lunch at Serena Hotel with my friends, Fantastic food we choose for Indian Veg Lunch with drinks, good service. Good sea view in the restaurant makes you very comfortable highly recommenced Serena
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 2 days ago
Dear Sreekanth N Thank you for reviewing Zanzibar Serena Hotel, you comment means much to us and is further encouragement to our conviction for service excellence. Wilfred Shirima
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Great location. Superb atmosphere. Wonderful staff. The restaurant has one of the best views in the City, open large windows right on the beach. We felt very safe even though we were sharing the beach with many lively locals.
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 1 week ago
Dear Kevan G Thank you for taking the time to share your fabulous experience of Zanzibar Serena Hotel. We are delighted that it was a wonderful one. Thank you for appreciating our unique qualities - location, atmosphere, views and our hospitality / staff. Your comment encourages us in our mission to provide outstanding experiences and memories of any visit to Zanzibar. We look forward to seeing you again. Wilfred Shirima.
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As part of a Silverseas cruise we had a choice between the Hyatt and Serena. We spent 3 nights here and we picked it because of the pool and the building. Hyatt did not fit the character of this old told. The Serena hotel retails much of the charm and history. The downside is
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 2 weeks ago
Dear Tabhauser Thank you very much for choosing the Zanzibar Serena Hotel as your preferred place of residence during your recent visit to Zanzibar and for taking the time to write such a thorough rave review of our property and service. The hotel has a history that stretches back to the Arab occupation of Zanzibar, with the two main buildings on which the hotel stands dating back 1873! We are proud of this rich history and the magnificent art and decor it gives the hotel. We will ensure that it is very well maintained and passed on to every visitor for years to come! Again thank you and we hope to see you again soon! Wilfred Shirima
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Just had 3 fantastic days at the serena. Beautiful room overlooking pool and sea. Nothing is too much trouble for the staff. We were looked after like one of their own. Food lovely. Unbeatable location. Thanks to Emmit, Mariam and everyone else who made our stay so enjoyable.
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Response from SerenaHotels, General Manager at Zanzibar Serena Hotel
Responded 3 weeks ago
Dear Michael G We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you for sharing your wonderful experience and we pledge to continue offering the very best of the Serena Hospitality and Service. Wilfred Shirima
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Twin Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Twin Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Standard Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Prime Room at the Zanzibar Serena Hotel
Professional photo exclusively commissioned by TripAdvisorZanzibar Serena Hotel
The Presidential Suite at the Zanzibar Serena Hotel
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Did not hear anything about a refurbishing during our stay at the end of August. Room was in good condition and bathroom seemed pretty new.
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Yes we serve a variety of alcohol in the bar
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We made use of private taxi, but you can email them. They are very helpful.
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12
"higher with view"
"Waterfront rooms are great."
"WE asked for a sea view and they were happy to accommodate us."
"We had a suite with a side balcony water view. This was overpriced."
"Choose the new wing of the hotel..The views are amazing and some rooms have bath tubs and others showers."
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PRICE RANGE
US$216 - US$445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zanzibar serena hotel stone townzanzibar serena stone town
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandZanzibar CityStone Town
NUMBER OF ROOMS
51
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