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Leonardo Club Dead Sea Hotel

Traveller (945)
360
Panoramas (12)
Room & Suite (365)

About

Location
Cleanliness
Service
Value
At the Leonardo Club Dead Sea, you will enjoy an an "all inclusive" experience at the exclusive deluxe level. You will enjoy a private beach, luxurious pool, lavish spa treatments and all that will make your vacation an enthralling experience
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family Resort
Great View
HOTEL CLASS
1,663Reviews
1,317Photos
29Q+A
100Room tips
Traveller rating
  • 957
  • 227
  • 143
  • 123
  • 213
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Popular mentions
Horrible experience. Spa was awful they were doing construction and didn’t tell us we called before hand to make sure All the pools and slides were running they said yes we got there and nothing was running and main pool was cold. Massage was not good and the indoor pool and
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Response from kochavliberman, Public Relations Manager at Leonardo Club Dead Sea Hotel
Responded 1 week ago
Apologies dear guest for the inconvenience.we will learn from your comments. Hopeful for next time, so you could see that we have made a lot for the change. Best regards, kochav- Reputation manager
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+2
The hotel: Looks a bit tired, old and with some backlogged maintenance. The staff: Is generally speaking courteous. Check-in is abysmally slow. We had to wait after 3 pm to have our room ready. As a compensation we received an upgraded room, so, there is and there is. The
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Response from kochavliberman, Public Relations Manager at Leonardo Club Dead Sea Hotel
Responded 3 weeks ago
Dear Guest Thank you for your time rating & writing your experience at the Leonardo Club Dead Sea, as it is very important to us to know about our guests experience . all your comments and compliments above , in every department mentioned , had been forwarded to hotel's management for learning purposes. We hope to see you and your family again among our dear guests. Thank you again for all your warm words! With Kind Regards, Kochav- Reputation Manager.
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To celebrate our wedding anniversary we decided to stay in one of the hotels on the dead sea. There are not too many of them and unfortunately we made a wrong choise. Leonardo Club Dead sea hotel is such a dirty place as I have never seen. Everything was old and outdated. First
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Response from kochavliberman, Public Relations Manager at Leonardo Club Dead Sea Hotel
Responded 5 weeks ago
Dear Olga, Kindly accept my apologies for the inconvenience; as it is not a typical complaint. Leonardo Club Dead Sea hotel, has a lot of facilities to enjoy: the spa, the beautiful beach, big & new slides, outdoor pool which is heated, beautiful & renewed kids club & new youth club, 24 hours open serve of hot drinks. cold drinks, ice cream etc'.. Hope you had enjoyed all of that. All your comments regarding cleanliness had been forwarded to hotel management for learning & improving. We do hope to see you again, so you would see that we have made the change. With Kind Regards Kochav- Reputation Manager.
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One night stay was sufficient for us to get tired of this tired hotel, pun intended. Our room was poorly maintained, with torn curtains hanging loosely from their hooks and the window letting in wind from the outside due to detached rubber seals also loose and hanging.
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Response from kochavliberman, Public Relations Manager at Leonardo Club Dead Sea Hotel
Responded 19 Jan 2019
Dear Guest, Kindly accept my apologies for not succeeding to provide a good experience. Please note that we are renovating several rooms every time we can due to high occupancy. Yes we are old hotel, but we are doing our best to provide good food, lots of facilities for children, spa, great beach etc'. We do hope to see you again so you could see that we have learned and improved for our many guests. With Kind Regards,Kochav- Reputation Manager .
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The first impression was dire.. We were part of a group so to check in I went first to the Group Manageress.. Hostile is how I'd derscribe her, unhelpful and unpleasant. Our room had a good view over the swimming pool, the easy access to the beach and to the Dead Sea. Sunrise
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Response from kochavliberman, Public Relations Manager at Leonardo Club Dead Sea Hotel
Responded 8 Jan 2019
Dear Guest, Thank you for your time rating your experience in Leonardo Club DS hotel, as your comments are very important to us, for learning and improving . All we wish is to provide a fulfilling experience. Please note, all your comments regarding the room facilities, food & dining room, have been forwarded to the general manager of the hotel & to all relevant managers. Also compliments. We will be more than happy to see you soon again, so you will be able to see all improvements, that we have listened and learned. Respectfuly, Kochav Liberman- Reputation Manager.
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Album Categories
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Photo provided by managementLeonardo Club Dead Sea Hotel
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Photo provided by managementLeonardo Club Dead Sea Hotel
Suite
Photo provided by managementLeonardo Club Dead Sea Hotel
Suite
Photo provided by managementLeonardo Club Dead Sea Hotel
Suite
Photo provided by managementLeonardo Club Dead Sea Hotel
Suite
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12345673
i said in my review that the food is good but the staff is bad.
0 votes
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Bring your own swim shoes. The beach at leonardo is soft and sandy. So you really don't need anything. In other beaches there are rocks. But not in leonardo. The beach is great.
1 vote
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The beach (and sea) is accessible around the clock. Only the SPA & pools close, around 18:00.
2 votes
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is the outdoor pool heated in february for kids to swim ?
Unfortunately it's not warm swimming pool nevertheless the pools inside the hotel are hot with Jacuzzi and shawers
0 votes
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123456
"Buy and bring your own mud to the beach"
"Floor 10 the best one try it"
"Ask for a renovated room"
"according to the mood of the staff"
"Don't book on this hotel, maybe skip the entire Leonardo chain until it will publicly state it won't repeat such discrimination."
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PRICE RANGE
US$180 - US$441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ein bokek golden tulip
LOCATION
IsraelDead Sea RegionEin Bokek
NUMBER OF ROOMS
396
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