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Radisson Acqua Hotel & Spa Concon

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Radisson Acqua Hotel & Spa Concon
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1,100 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Sunnyvale, California
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 days ago NEW via mobile

I recently stayed at the Radisson for three nights for my visit to Chile's Central Coast to see Valparaiso, Vina Del Mar, Algorrobo, Isla Negra, etc. First, the positives. The Radisson appears to be an older building that has been thoroughly renovated and modernized with a mix of contemporary and retro decor. The hotel is strongly reminiscent of European hotels... More 

Helpful?
Thank coolcaesar
central california
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 week ago

The staff were not very helpful. The check in process said a "free drink" but when we asked for a glass of wine, we were told champagne only (which we can't drink). They were not willing to make any exception. There were several instances where the staff were just not very friendly or accommodating. That said, the view from the... More 

Helpful?
Thank tojo25
Angie1055, Manager at Radisson Acqua Hotel & Spa Concon, responded to this review

Dear Tojo25, We deeply apologize for the inconvenience you faced on occasion of your stay in our Hotel. we assure you we will hardly work in order to avoid similar situations in future. Many thanks for letting us have your comments, these helps us to improve our service. Best regards Angelica Pümpin Sub-Gerente Hotel More 

Dallas
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 weeks ago via mobile

We stayed here as part of a cycling vacation. Every room faces the ocean. And we rode to the next town along the coast. Also close to Vina Del Mar and Valparaiso's. Only complaint is massage was too oily with no pressure.

Helpful?
Thank cycledallas
Baywood Park, California
1 review
Reviewed 17 October 2016

Front desk staff was unwilling to help in simple requests. Room was below standard for such a costly hotel. Bed matress was sunk and the staff did not solve the issue This hotel even doesnt have bell boys or anyone willing to help with your lugagge. Minibar broken and nobody seemed to care

Review collected in partnership with Radisson Hotels

Helpful?
Thank Fernando A
Angie1055, Manager at Radisson Acqua Hotel & Spa Concon, responded to this review

Dear Fernando, Many thanks for letting us have your comments, these help us to improve our service. we are deeply displeased for the inconvenience you faced on occasion of your stay in our Hotel and kindly ask you to accept our appologies. We assure you we already took the necessary steps in order to avoid similar situation in future. Best... More 

Sao Paulo, Brazil
1 review
Reviewed 21 September 2016

great facilities and location on the cliffs just above sea level. kind staff, experienced staff. clean room, good facilities. Fantastic view onto the Pacific Ocean. Private Jacuzzi, outdoor, with view to the Pacific. Quiet environment, no noise at all from other rooms or people. Staff was very engaged, fixed everything, was quick in everything. Minus points: Top shelves in room... More 

Review collected in partnership with Radisson Hotels

Helpful?
Thank Jochen S
Angie1055, Manager at Radisson Acqua Hotel & Spa Concon, responded to this review

Dear Jochen, Many thanks for your comments, we appreciate them very much. We assure you we will work in order to avoid such inconvenience in the future. kind regards Angelica Pümpin General Manager Assistant More 

Santiago, Chile
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 September 2016

Great room and bathroom. Clean. Nice pool and services. Bar is crap, complementary sparkling is crap. In a hotel like this if your are going to offer a welcome drink offer something with a little dignity not some crappy spark. Same with the drinks at the bar we order a GT and the bring you a glass with a crappy... More 

Helpful?
Thank tain0
Santiago, Chile
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 September 2016

My husband invited me for a weekend and it was really nice. our room was a suite with a great view. the complementary breakfast was good. As well the rest of the food we take. but the best by far was the view from our room and of course the Spa! that was one of the higher points of the... More 

Helpful?
Thank Atiran
Cleveland, Ohio
2 reviews
Reviewed 29 August 2016

The location is brilliant - the sea is right below your window and the sound of the waves crashing on the rocks below marvelous. Great views of the Pacific Ocean and the sweep of the bay to the north and of Vina del Mar to the south - with excellent sunset over the sea. Rooms are well appointed - although... More 

Helpful?
Thank mperrins2016
Tokyo, Japan
Level Contributor
11 reviews
Reviewed 18 August 2016

* Positives: Amazing ocean view from all the rooms. Polite and friendly service A nice romantic getaway. * Negatives: The pool is cozy, however the windows need to be cleaned to be able to enjoy the view a little better. Room phone wasnt working.

Helpful?
Thank Ken U

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Radisson Acqua Hotel & Spa Concon

Address: Av Borgono 23333, Concon, Chile
Region: Chile > Valparaiso Region > Concon
Price Range: £137 - £320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Acqua Hotel & Spa Concon 4*
Number of rooms: 66
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Also Known As:
Radisson Acqua Hotel And Spa Concon
Radisson Acqua Hotel Concon
Radisson Concon
Concon Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Acqua Hotel & Spa Concon staff and other travellers.
3 questions
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Questions? Get answers from Radisson Acqua Hotel & Spa Concon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room for the state of the bathroom - some do not have baths and some have poor showers.”
 of 5 bubbles mperrins2016, 29 Aug 2016 | Read review
“Try to reserve on the 4th floor :)”
 of 5 bubbles 678kenu, 18 Aug 2016 | Read review
“All rooms are good, level 3 has a more 'in the ocean' experience”
 of 5 bubbles cake_walk_10, 1 Jul 2016 | Read review
“Most all of the rooms face the ocean.”
  • View from our room
 of 5 bubbles mew09, 3 Jun 2016 | Read review
“All the rooms are great, but you can pick a room further up if you prefer not to hear the ocean waves.”
 of 5 bubbles Ruth1104, 21 Apr 2016 | Read review
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