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Sonesta Hotel Osorno

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1 room 2 adults 0 children
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Sonesta Hotel Osorno
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517 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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Golfito, Costa Rica
Reviewed 1 week ago NEW

We were on our way by car to Argentina. This is a great option if you want to make the border early. Our view of river and park was nice. The rooms were clean and modern. The beds were very comfortable. The help staff were great Room service meal quality was a disappointment.

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Helpful?
Thank Winslow11111
Klosters Platz, Switzerland
Reviewed 1 week ago

A good hotel to spoil yourself once in a while. Even from the outside it looks a bit drawn down - as you enter the reception everything changes immediately. The hotel is chic an modern. Very friendly staff and everybody is very helpful also to make arrangements or changements to your booking. Also the restaurant caters for everybody and even...

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Helpful?
Thank Urs-Bob_CH
St.-Thibault-des-Vignes, France
Reviewed 1 week ago

A pleasant hotel by the river. The rooms are good and the facilities around / in the hotel are fine. If you are looking for a transit point though this hotel is a little far from the R5. You can walk to the main shopping street from the hotel but it wouldn't be my choice as abase for a holiday.

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Thank MartinandHeather2012
Adliswil, Switzerland
Reviewed 17 November 2016 via mobile

We chose the hotel for one night while we were traveling from Pucon to the Lake District. The hotel is in a larger complex with many restaurants and a casino. The rooms are large and well equipped and quite. All was clean and the breakfast was average. The staff was friendly and professional. The hotel itself is not in the...

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Helpful?
Thank 809lukash
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Lukas; Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Argentina
Reviewed 17 September 2016

Comfortable room, clean and a good size, It is a 10 minutes to downtown, shopping area. Breakfast it is so good, and the service was great. The hotel is in a complex with Casino and restaurants, but you can rested and slept well. The staff were helpfully

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Helpful?
Thank PandoraBariloche
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

Canberra, Australian Capital Territory, Australia
Reviewed 9 June 2016 via mobile

I expected more! The room is nice and comfortable! I rested and slept well. However, the mini bar was only accessible if you asked reception to unlock it for you. Unacceptable for such a type of hotel! Breakfast and dinner options at their olivillo restaurant were just average. There were no local produce, and the two mornings that I was...

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Helpful?
Thank Malba B
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest, Kindest regards from those who from the Sonesta Hotel Osorno family, we are writing to you to thank you for the time you have spent us to qualify us and leave your valuable comments. For us it is essential to know how you are perceived by our efforts which are to make your stay a memorable experience. I...

Matamata, New Zealand
Reviewed 12 April 2016

We stayed in this hotel for two nights. It is in a large complex which includes a casino and a covered area containing some bars and restaurants. There is also a gym which you can use as a guest of the hotel. The room was of a good size and our room looked out over the river. It is about...

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Helpful?
Thank PoleNZ
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Respected Guest: Through this first greet waiting that is fine, and followed it to thank you for the time to answer our survey was taken. Otherwise it is very important to us the qualification has given us because in this way we show that has been well received by you all our efforts, which are to deliver quality service to...

Istanbul, Turkey
Reviewed 24 March 2016

With good size clean rooms, nice restaurants, and friendly staff Sonesta is a safe bet. It is a short walk from the city center, and is the only 5 star in town. The hotel complex 'boulevard' is fun and can easily occupy your self between that and the Casino. The gym and the pool are closed on a Sunday which...

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Thank G3_maan
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Guest: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

Omer, Israel
Reviewed 22 February 2016 via mobile

We were looking for a relaxed overnight during a drive through the Argentine-Chile extended lake area. It proved to be a good choice. Rooms are large, well appointed and very clean. Service is excellent and unitrusive. Grounds are well kept and the neighbouring casino is surprisingly quiet. The neighbourhoud (through which we took a walk) is not particularly attractive but...

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Thank julo972
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear Mr. Julio: Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working...

Santiago, Chile
Reviewed 10 February 2016

Located about 7 minutes walking distance from the downtown, this 5-star hotel was the most relaxing experience on my travel. Outstanding Service: Clean Rooms, excellent service and amenities. Pool and Gym service is also available, but you have to request it at the lobby, and are located in the Sol's Boulevard. Additionally, this Boulevard has a Bowling Park, a Casino...

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Helpful?
Thank gab131313
SONESTAHOTELOSORNO, Gerente at Sonesta Hotel Osorno, responded to this review

Dear. Guest, Thank you very much for taking the time to share your comments about your stay at Sonesta Hotel Osorno, it is very important for us your opinion about our facilities and service Sonesta Hotel Osorno Staff works daily to satisfy our guests, since quality of service it is our main goal. It motivates us to keep working to...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Osorno staff and other travellers.
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Questions? Get answers from Sonesta Hotel Osorno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views were on river side”
Winslow11111, 17 Apr 2017 | Read review
“Top floors have better panoramic view”
Urs-Bob_CH, 14 Apr 2017 | Read review
“Ask for a room overlooking the river, away from the casino.”
MartinandHeather2012, 12 Apr 2017 | Read review
“Suites to riverside are quieter.”
PandoraBariloche, 17 Sep 2016 | Read review
“Rooms in higher floors are quieter, because of the boulevard.”
gab131313, 10 Feb 2016 | Read review
5 of 5