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Holiday Inn Express Hotel & Suites Webster

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Traveller (33)
Room & Suite (30)
Pool & Beach (6)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
“hi express”(8 reviews)
“hot tub”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Webster
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Hotel deals
Offers from Holiday Inn Express Hotel & Suites Webster
Special Offer: Book Direct and Save
Hotel deals
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)
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203 results
Traveller rating
120
54
16
2
11
Traveller type
Time of year
LanguageEnglish
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120
54
16
2
11
Show reviews that mention
All reviewshi expresshot tubwegman's grocery storethe hotel is cleanthe hotel staffenjoyed our staynext morningflat screen tvwi fifree breakfasteasy accessking bednew yorkpondchannelsfurnishings
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1 - 5 of 203 reviews
Reviewed 2 weeks ago via mobile

Finally. We needed their comfortable beds, quiet rooms and friendly staff. Some hotel construction/remodeling underway but didn’t detract from our stay, we didn’t need the pool. Handicapped accessible room and parking were terrific. Decent breakfast. Very friendly helpful staff. When we travel I have often...More

Thank pscarey
Hotel's Favourite
Reviewed 9 May 2018

I was shopping in Webster, two hours from home, when my car completely overheated at 4:45 pm on a Saturday. I pulled onto a grassy shoulder and contemplated what to do. After several calls to AAA without finding a garage still open, I found the...More

Thank Garden-Cats
Response from rochwgm, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 4 weeks ago

I am sorry that you had all of these issues with your car. I am glad our team was able to help you. Thank you for sharing your experience.

Reviewed 4 weeks ago via mobile

Just spent two nights at the Holiday Inn in Webster, New York. The Hotel was clean, staff was friendly and the breakfast menu was OK...just OK. The room and bathroom were clean. The pillows were like rocks. However, the room’s furnishings left much to be...More

Thank jerryjarzy2017
Reviewed 6 June 2018

The mattress was better than the one I have at home! The continental breakfast was a delicious, entire buffet. And complimentary! The employees were great! A wonderful place to stay! Excellent customer service and great location.

Thank pvarlan2
Response from rochwgm, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 4 weeks ago

Thank you for taking the time to post about your stay. We are glad to hear that you enjoyed your time at our hotel.

Reviewed 24 February 2018

This is a very nice Holiday Inn property. The staff is very friendly. My room was on the 3rd floor (I was upgraded to a suite!), and it was very clean, modern, and quiet. There is a nearby shopping mall and a Wegman's Grocery store...More

Thank garycY2280GO
Response from rochwgm, General Manager at Holiday Inn Express Hotel & Suites WebsterResponded 26 February 2018

Thank you for posting about your stay. We are glad to hear that you enjoyed yourself

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$120 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (33)
Room & Suite (30)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Opinion8ed
19 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
14 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Very close to a supermarket, and across the street was a great plaza for shopping, with restaurants."
Read review
"Pic a room with a jacuzzi"
Read review
"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
Read review
"Ask for what you want! Park next door makes the place!"
Read review
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