The White House Hotel
GY1 3HR
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Room & Suite (34)
Pool & Beach (30)
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About
#1 of 2 hotels in Herm
Location
Cleanliness
Service
Value
As the gentle chugging of a tractor heralds the arrival of your luggage, you know The White House Hotel is special. After all, how many hotels can boast a Britain in Bloom Gold Award-winning island as their garden, a harbour-side setting and such spectacular sea views? Tradition is cherished at this unique hotel to which many families have been coming for three generations. You'll find a variety of delightful bedrooms, where you won't find televisions, clocks or telephones, as somehow they don't seem appropriate on Herm. You will find world class cuisine in the 2 rosette Conservatory Restaurant, and exceptional service from our friendly team. The Four Star White House Hotel was the first business in the Channel Islands to achieve WorldHost Customer service status. The White House Hotel is delighted to have a fantastic new world-class head chef on the team and is looking forward to welcoming all returning and new guests in the 2019 season - open from April 1st - November 3rd.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Pool
Bar / lounge
Beach
Tennis court
Non-smoking hotel
Laundry service
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
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Room features
Private balcony
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Location
44Car recommended
Grade: 44 out of 100
132Restaurantswithin 5 miles
42Attractionswithin 5 miles
432Reviews4Q+A100Room tips
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Michael B wrote a review Oct 2023
Royal Tunbridge Wells, United Kingdom106 contributions29 helpful votes
We stayed in Sea Campion Cottage for 3 nights. To be recommended. Very well equipped. Great views from extra large window. Very clean. Luggage was delivered and picked up as arranged. We were entirely self-catering so had no experience of the pubs, cafe or restaurants. Our only disappointment with our stay was the shop. We were close to the end of the season and glad to have brought our own provisions from Guernsey as the shop was running down its stocks of anything worthwhile.
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel sitting room has been ‘revamped’ now only low chairs . Elderly &disabled not catered for. Restaurant food certainly no longer ‘gourmet’. That stopped pre covid. £49.99 for 3 courses plus £4.99 for veg. The staff all over the island are amazing and so helpful. Rooms little tired and this visit not too clean. Visiting for 20yrs but if we make it 21 we will have to see.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We spent two nights at the White House for our mini moon after our wedding. It was utterly perfect and peaceful. We enjoyed breakfast and dinner in the conservatory and cocktails in the bar. Check in and check out were easy and all the staff were helpful
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Disliked - Two AA Rosette Conservatory Restaurant I quote the details stated in the hotel literature “ gourmet dining at the two AA Rosette Conservatory Restaurant there is plenty of choice. First class dining with the freshest local produce and a daily changing specials menu (please see samples in our downloads section below). Guests are requested to please respect the smart / casual dress code – please no ripped jeans, trainers, track suits or flip flops.” Actual experience. Whilst guests are requested to attend in a particular smart dress, the Staff and head waiter were not in uniform and just any casual dress, The menu at £39.95 for a table d’hote menu was just terrible, the choice of starters was pretentious and complicated. Evidently the menus had not changed all season. The service was so slow as most tables had to wait for their main courses and deserts. We waited 45 minutes for our deserts. After so many complaints, the menu was finally changed but to my surprise I noted that while some of the dishes on the menu had been changed and the price for table d’hote menu was bumped up from £39.95 to £49.95. The most expensive table d’hote menu of all the hotels we stayed at. One last comment having spoken to staff about our stay and the problems in the restaurant they confirmed that the food and restaurant was a major complaint problem by guests in the hotel, and that nothing had been done about it all season. Disliked - A 4 star hotel ?? The hotel is not a 4 star product at all and it is doubtful a 3 star. It is very evident from comments made to us from a number of guests who regularly stay as I is the only hotel on the island the hotel it is living on its past reputation, as I noted that all the comments on the web site are from the years 2019 to 2021 when the hotel was obviously at a much better standard. …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Do not eat in the restaurant until they get a new chef
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Ok , the whole experience of staying here was very nice , except for the dinner in the Conservatory restaurant. I have to say for £50 a head it was a disappointment to say the least. The menu description looked great until the tiniest portions began to be served. One oyster for an entree?? One thumb nail piece of lobster on the matchbox sized monk fish ? Not my idea of a satisfying meal that’s for sure and to be honest the flavours weren’t that good. The chef needs to rethink value for money and not his own ego from this nouveau cuisine nonsense. The saving grace was the superb buffet breakfast that had everything a hungry diner from the night before needed !
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
+1
As a couple who have been visiting Herm for nine years I have to admit we are just the tinsiest bit bias. We arrived via the Trident ferry at Rosaire steps which is roughly 400-600 yards away from the hotel but which is a lovely walk in itself. Fortunately our luggage was taken to the hotel for us via the porterage service so this allows one time to to decompress into the relaxed atmosphere that epitomises the Island of Herm. Our room (46) was one flight of steps up and we had a fantastic view overlooking the harbour. The rooms are all on suite and are very clean and comfortable. My one slight criticism is there are no fans in the rooms. Fortunately for us The staff on reception were super helpful and loaned us their own fan for the duration of our stay. Given the weather we enjoyed during our stay I hope they didn't get too hot. As B&B customers we only ate once in the conservatory and that was on a day where there were staff absences through ill health so although the food delicious service was slow. These things happen and cannot be blamed on individuals. Breakfast is self service with the only eggs on display being scrambled but one can ask for poached or fried. There are two other eateries on the island, the Ship Inn and the Mermaid Tavern both of which serve excellent food although if you like generous portions we recommend the Mermaid. At both of these establishments one is able to eat alfresco. Almost forgot there are Kiosks on both Shell and Belvoir beaches. Belvoir serves snacks and at Shell one can buy either a meal or a snack. Staff: from management to housekeeping and all other staff members the people working on Herm went out of their way to ensure we had all that we could want from a holiday. Gill and I cannot speak highly enough of them. For such a small island there are so many beautiful beaches and walks that we never tire of them. For such a small island it is surprising that one can either have a nice quiet holiday or, if one chooses ones dates right and book ahead one can boogie away to live acts which are held fairly frequently or enjoy a beer and gin festival which if memory serves are held twice a year. One can also book the hotel's marquee for weddings etc. I could have condensed this review down to "Go to Herm, its fantastic" but where would the fun be in that? …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Not exactly wheelchair friendly.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel and cottages are lovely, I found the reception very helpful and our luggage was moved for us to and from ferries. Our room was comfortable, very clean and with lovely sea views. We chose this place for our last two nights on an island hopping tour. The restaurant was fully booked on our first night, we had no option but to eat in the Ship, but this wasn’t a problem as we enjoyed our meal. We enjoyed a peaceful evening as we are older and have had a busy schedule. We spent the next day exploring the island and on Shell beach which is great. Decided to eat early in the Beach cafe which was very good. The Mermaid bar was closed for a private function from 3, and from there we experienced 7.5 hours of exceptionally loud techno music right next to our accommodation. It was horrendous and hurt my ears and head, we went to the main hotel where it could still be heard but less so. I love music of every kind, except this! Anything but this! It wrapped up at 10.30 but there were still very loud people milling about until gone 2 am, I was livid, as we had a long journey home the next day. The worse thing is we were not warned about this, otherwise there is no way we would have prepaid for this room. Afterwards I found out it’s not ideal to stay at week ends.. in this advertised paradise! Such a disappointment, really spoiled what will now be our last trip to Herm. It takes a lot for me to complain.…
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes1 Save
Helpful
It’s a while since we last stayed at the White House and we’re a little uncertain given some of the recent feedback, but need not have been as we had a very enjoyable night. Dinner in the Conservatory was excellent and service throughout including the bar was friendly and efficient. Our room was very good, with a good size balcony and view out to Guernsey. Our only problem was that we had no hot water in the morning. Not too surprising given the nature of the Island and hotel, but seemingly nothing was done to address it after we reported, or alternatives offered which would have been nicer.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Take a good book and enjoy
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
An okay restaurant for lunch but portions very small. Ordered the trio of fish with mash for main. The three pieces of fish were smaller than two sardines, being bite-sized pieces. Would have been better on a taster menu. Need to have two desserts as ‘fish and chips’ on the way home was not possible!!! Don’t dine here if you are hungry.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We were so excited to return to White House Hotel having been 7 years previously, however right from the start there has been confusion. We have renamed it Fawlty Towers within our family. Total confusion on booking and especially restaurant bookings, leading to unnecessary anxiety before arrival. Our room was lovely and the actual hotel grounds and hotel itself is beautiful as well as the swimming pool and obviously Herm itself is a stunning location. The problem lay in the food. We made the mistake of booking and paying for dinner in advance so had to eat in hotel restaurants. The conservatory - the posh one, took over an hour to receive starters after ordering. 2 and a half hours for 3 course meal. First course completely tasteless, second course - inedible. Didn’t realize you had to order extras to go with your meal so ended up with sea bass wrapped in cabbage only - actually a plate of cabbage with the tiniest portion of uncooked fish. Deserts ok. Ordered a bottle of wine, they didn’t have it so ordered a cheaper one, charged for more expensive bottle. Waiters seemed confused and spoke limited English. Ended up going to the bar to refill tap water jug ourselves as service was so slow. Ships Inn. Main courses were nice. Deserts - 4 of us ordered a Blondie. We all took one bite and couldn’t eat because it was stale. Told the waiter and he took them away but not offered any refund of £8 per desert even though they were uneaten. I think they had probably been made at least a week before. Breakfast - mediocre. You get a better one at a premier inn. You have to pay extra for cappuccino! We informed staff but those who we were able to communicate with seemed embarrassed and to be quite used to people complaining. Basically - yeah stay there but avoid eating there. For the price you pay you expect better service and food. Herm is awesome but we think we will camp next time!…
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
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LOCATION
United KingdomChannel IslandsGuernseyHerm
NUMBER OF ROOMS
40
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Frequently Asked Questions about The White House Hotel
Which popular attractions are close to The White House Hotel?
Nearby attractions include German Naval Signals HQ (4.4 miles), Shell Beach (0.7 miles), and Jerbourg Point (4.8 miles).
What are some of the property amenities at The White House Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The White House Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The White House Hotel?
Conveniently located restaurants include Saltwater - Beaucette Marina, Le Nautique, and Fat Rascal.
Are there opportunities to exercise at The White House Hotel?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to The White House Hotel?
Many travellers enjoy visiting La Seigneurie (4.6 miles), Sausmarez Manor (4.9 miles), and St Tugual's Chapel (0.2 miles).
Does The White House Hotel have any great views?
Yes, guests often enjoy the harbour view available here.