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All reviews nys thruway breakfast room free breakfast yogurt comfortable place to stay pool and hot tub no elevator breakfast was excellent front desk clerk pleasant stay staying at this hotel easy access clean hotel stay there again i highly recommend this hotel bed was comfortable excellent stay
We just spent 3 nights here (over Christmas). The inn is not new, but it was clean and surprisingly quiet, since it is also quite close to the Thruway. But what impressed us the most was the care taken by the staff: lovely decorations, a...More
Date of stay: December 2018
Thank Shelby K
Response from Harry N, General Manager at Best Western New Baltimore InnResponded 2 weeks ago
Thank you so much for the wonderful review and recommendation! It is our pleasure to serve you and our other guests. We appreciate your kind words and hope you will return to visit us again!
The hotel is pretty much the only nice place to stay in this small town. The desk staff was very friendly and helpful. The room wasn’t anything special but it was clean and the bed was pretty comfortable. I stayed for one week while my...More
Date of stay: April 2018
Response from Harry N, General Manager at Best Western New Baltimore InnResponded 19 July 2018
Thank you for the great rating and your review. We were honored to be able to serve you and your husband while he was working in our area. We appreciate our guests taking time to review and recommend us. Thank you again and we...More
I booked a king suite for a small pool birthday party. The one they gave was not a very spacious, room 200. There isn't an elevator and i am handicapped, but managed. Nice pool, wonderful breakfast and breakfast service, friendly staff, clean, and pleasing decor.
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Date of stay: December 2018
Response from Harry N, General Manager at Best Western New Baltimore InnResponded 13 December 2018
Hotel is very outdated, typical off interstate type of hotel. Was checked into my room and prior guest food in refrigerator and clothes in closet. Next day someone was checked into my room walked in while i was getting changed. Hotel during hunting season full...More
Date of stay: November 2018
Response from Harry N, General Manager at Best Western New Baltimore InnResponded 20 November 2018
Thank you for your review. I apologize for any oversight in relation to your stay.
This place is in need of a remodel. The water treatment system is in need of an upgrade. Brown tint and suffer smell. ( What's up with that). Shower would make cracking sounds when used the bottom was off. The beakfast coffee (remember the water)....More
Date of stay: October 2018
Thank Ted S
Response from Harry N, General Manager at Best Western New Baltimore InnResponded 16 October 2018
Thank you for your review and rating. I am sorry for any inconvenience you experienced. We hope you will return and give us another opportunity to serve you.