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Viana Hotel & Spa, BW Premier Collection

PricelineUS$169*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$187*
US$169*
Great Deal
US$173*
US$187*
US$170*
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Viana Hotel & Spa, BW Premier Collection
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685 Reviews from our TripAdvisor Community

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There are newer reviews for Viana Hotel & Spa, BW Premier Collection
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Showing 677: English reviews
Singapore, Singapore
Reviewed 1 May 2016 via mobile

I spent one night at the Viana hotel last week. This was the 2nd time I went there and was I enjoyed my stay. The rooms are night although a little bit dated. The bar and the restaurant are good and the food is nice with an interesting fusion style. The gym is good as well although not very spacious....

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Helpful?
Thank egarnier1
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hello, there! We're glad to hear we had another chance at showing you what we're all about. What we might lack like in modern aesthetic, we make up for in exceptional food, noteworthy service, and comfortable lodgings -- thanks for taking note. We're looking forward to next time, always! Until then, Takir, General manager

Berkeley Heights, New Jersey
Reviewed 30 April 2016

Not a name brand hotel chain, but I went with what the reviews said, and Viana even exceeded the excellent reviews. First of all , from check in the staff were super friendly. The front desk was the first of a number of innovative approaches. . I can't recall a check in desk before where staff were seated at a...

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Helpful?
Thank Don G
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hey there, Don. We couldn't be more flattered to hear you found your stay with us so exceptional. Our number one passion is leaving every guest that walks through our door with the very best experience -- sounds like we had the chance to do just that for you. Oh, and you can rest assured that when you stay under...

Hicksville, New York
Reviewed 22 April 2016

We go for a rest.... just to get away for a day.... get a great meal,super room,a wonderful massage and its only minutes from home..from the second you walk in the staff are there to make you feel like you are the guests of honor at the best hotel anyplace

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Helpful?
Thank Jim M
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

We're so happy to hear we had the chance to show you a great stay-cation, Jim! We're dedicated to showing every guest that walks through this door the very best experience possible. We're glad to hear you live so close by -- that means we'll have all the more opportunities to show you wonderful time! Until then, Takir, General manager

Idstein, Germany
Reviewed 21 April 2016

All in all ok. "Hotel and Spa" sounds better than it is. Ok for one night. Breakfast is ok too. Room quite basic, could need some refreshing. Air conditioning / heating very loud. Has or be off at night! Location below average. Check in / check out is quick and effective.

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Helpful?
1Thank AMG007
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hello, there. Thanks for taking the time to write. Our passion is hospitality, and we couldn't be more dedicated to leaving every guest that walks through our door with a memorable impression. That's why we're a little disappointed to hear your experience wasn't exceptional. We certainly hope you'll give us another shot -- we'd love to show you just how...

Reviewed 18 April 2016

My daughter was married this past weekend and the newlyweds, our guests and my wife and I stayed at the Viana. I must say we were thoroughly delighted with the service that we received at every level. The 2 Sales Managers, Alicia and Takir and all the staff were on top of everything throughout our stay. Luis the bellman was...

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Helpful?
Thank Richard C
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hello again, Richard. Like I said on Yelp, we couldn't be more flattered to know we played a part in your daughter's big day. We're so pleased we had the chance to leave you with such a lasting impression. Know we look forward to all sorts of memorable experiences to come! Until then, friend, Takir, General manager

RICHMOND HILL
Reviewed 17 April 2016

Hotel lobby is quaint, very colourful, more of an Art Deco syyle. I found the check-in staff to be more than pleasant and helpful, which was a real pleasure. Nice room size and amenities, free wifi, great water pressure in shower. Only reason I didn't give the hotel a higher rating was due to the sink faucet needing a new...

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Helpful?
Thank tdmstory
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hey there, thanks for the solid feedback. The last thing you should ever have to worry about when staying away from home is the check-in process -- we're so happy to hear you were so happy with ours. While we're happy to know you enjoyed the little details that make our spot so memorable, we're a little disappointed you weren't...

North Miami Beach, Florida
Reviewed 16 April 2016

Stayed at the Viana for 9 days during the week of my daughter's wedding. It was like being at home. Everyone was wonderful and welcoming always. The staff gets to know you very quickly. First you are greeted by either Louis or Joe who couldn't do enough. They took our luggage, our bags and let you know that anything you...

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Helpful?
Thank Gailz2
Naples
Reviewed 5 April 2016 via mobile

This was a convenient hotel for a personal trip to Long Island and it was clean and comfortable. I had the breakfast buffet and it was ok but the hotel overall was a pleasure! Check in was quick and easy and the room was spacious. I was please to see a magnified mirror in the bathroom-it help get ready.

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Helpful?
Thank Sldag13
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hello there! We're so happy to hear we had the chance to show you such a wonderful time during your trip to Long Island. We're not so happy, however, to hear you weren't just as impressed with our breakfast menu. We certainly hope you'll be back soon -- we'd love the opportunity to show you just how delicious your morning...

Sherman Oaks, CA
Reviewed 4 April 2016

The Viana is above average but not great. The best part of it is its staff. They were very friendly and helpful. The hotel itself seems newly renovated with some nice perks like electronic messaging at each door (do not disturb, please make up) on a small display. It was very clean with nice bedding. What I didn't like was...

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Helpful?
Thank Mollysmom0429
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

Hey there, thanks for the review. Part of how we are so successful at what we do is by hiring the most dedicated, knowledgeable, and compassionate staff members possible. It's how we ensure every guest leaves our door with an exceptional experience -- thanks for noticing. We're a little disappointed, however, to hear you weren't equally pleased with the noise...

Southampton, New York
Reviewed 26 March 2016 via mobile

Me and my wife stayed here for our anniversary its a nice quiet spot for rest and relaxation and the spa was amazing the rooms are nicely decorated great place to stay for a romantic getaway ooooiooiiiijgfjgggggchvhgggggggffffffffffffff

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Helpful?
Thank Aamir1010
Takir R, Owner at Viana Hotel & Spa, BW Premier Collection, responded to this review

First and foremost, congratulations on your anniversary -- how exciting! We're so flattered you trusted us enough to celebrate such an important occasion. Our number one passion is providing our guests with the most memorable, relaxing experience possible. We couldn't be more happy to know we did just that for the two of you. Know there is always a nicely...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Viana Hotel & Spa! We are a member of the exclusive Small Luxury Hotels of the World and a LEED certified green hotel that has made a commitment to sustainability. Viana Hotel & Spa offers stylish and modern accommodations with luxurious amenities in every room. Our vibrant and colorful decor transmits the feeling of a tropical retreat in the heart of Long Island. Our layout has been carefully thought out to include feng shui, increased harmony, and an enhanced sense of vitality and joy. We are one of the area's only luxury boutique hotels that is energy efficient, green built, and feng shui based. We offer and unique and engaging alternative to small luxury hotels in the areas of Nassau County, Manhattan, and Suffolk County. We have many on-site amenities that are sure to provide the right balance of relaxation and enjoyment for your vacation. Our guests enjoy an atmosphere of peace and calm that is complimented by the zen-like design of each guest room. Special features of our hotel and spa include a rejuvenating spa, a full service beauty and nail salon, a state of the art fitness center and indoor lap pool, and a renowned casual restaurant with Italian/Asian fusion cuisine. Come enjoy our fresh approach to hospitality that ensure our guests' comfort is always attended to in style. We greatly anticipate your visit! Viana Hotel & Spa is a BW Premier Collection member and offers BW rewards points good towards free room stays. BW Rewards(R) members can earn points from a great selection of preferred partners, like Apple, or United Airlines amongst dozens of others. ... more   less 

Additional Information about Viana Hotel & Spa, BW Premier Collection

Address: 3998 Brush Hollow Road, Westbury, NY 11590 (Formerly Viana Hotel & Spa)
Region: United States > New York > Long Island > Westbury
Price Range: £124 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viana Hotel & Spa, BW Premier Collection 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Viana Hotel Westbury
Viana Hotel & Spa, BW Premier Collection Westbury, New York
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Questions & Answers

Here's what travellers have asked, with answers from Viana Hotel & Spa, BW Premier Collection staff and other travellers.
14 questions
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Saratoga Springs, New York
2 months ago
over a year ago
Plainview, NY
17 days ago
Fort Myers Beach, Florida
1 month ago
PA
2 months ago

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Questions? Get answers from Viana Hotel & Spa, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The Pent House is top shelf but the smaller rooms are fine too”
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“Any of the "01" rooms are going to be very large--PH is also going to be a quieter floor.”
E5717PErosem, 25 Apr 2017 | Read review
“Have been in many rooms there and all are good..”
T456QPpaulj, 4 Apr 2017 | Read review
“Check air conditioning units and heating unit for noise level before settling in....”
Kbfz, 22 Mar 2017 | Read review
“Hotel does have an indoor pool but its not a pool-pool. Close to theaters, concert venue, fast food.”
Jewels31992, 21 Feb 2017 | Read review
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US$169* /night
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Prices are for 1 room, 2 adults
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