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The Ritz-Carlton New York, Westchester

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The Ritz-Carlton New York, Westchester
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454 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Arlington, Virginia
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 days ago NEW via mobile

Had a delightful stay here with my family over Thanksgiving. We were impressed in particular with the very professional and welcoming staff. Without exception, everyone we came into contact with was warm, friendly, and helpful. We enjoyed it and hope to return.

Helpful?
Thank travelmore149362
Charlotte, North Carolina
1 review
Reviewed 2 days ago NEW

Excellent property I would highly recommend the Ritz Carlton suite. From the valet to the front desk all made us feel welcome. The sauna at the spa was very relaxing. Our teenager enjoyed the pool which was nice and warm. The BLT restaurant served a superb Thanksgiving meal.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank alexwC9025NI
Boston, Massachusetts
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

We checked into our beautiful room around midnite. Lo and behold as we were getting into bed we noticed smashed french fries on the floor between the bed and the nitestand. GROSS. too tired to call housekeeping, we threw a towel over the fries and went to sleep. Now if only we had brought ketchup............

Helpful?
Thank julseyk
Management response:

Thank you for taking the time to complete a survey. I sincerely apologize for the experience and would like the opportunity to contact you directly about the challenges you faced during your recent stay. Unfortunately, we did not meet your expectations, nor did we live up to the high standards of service for which we are known. I appreciate you... More 

Boston, Massachusetts
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

Stayed overnight at this lovely hotel after we attended a surprise birthday party for a family member. The hotel is located in downtown White Plains, on a side street which allows for a quiet and peaceful stay. The members of the front desk team were very cordial and professional. Our guest room #602 was spacious, comfortable and impeccably clean. The... More 

Helpful?
Thank Marianne D
San Antonio, Texas
2 reviews
Reviewed 6 days ago NEW

We spent five days at the hotel. Very welcoming. The lobby always has fresh beautiful flowers, the dining room has a chimney and nice music. We had a suite communicating with a room for the children. Rooms were spacious, impecable clean, spacious, with shower, tub and double sinks. Outstanding service. Highly, highly recommend it to anyone.

Helpful?
Thank bghitis
Miami, Florida
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

Stayed at this hotel for one night on a business trip. It's located only about 15 min from the White Plains/Westchester airport. Service here is Ritz-level, as is to be expected. The room (which I believe was a "standard" king room) was very well-appointed, with a very large bathroom, ample closet space, and a sizable work desk/area. Too many luxury... More 

Helpful?
Thank TRL954
Cape May
2 reviews
Reviewed 1 week ago

This was our first time at this location. It was beautiful and the staff was warm and welcoming. My room was large , clean and quite. We will definitely come back for another stay. The spa was clean and relaxing. The only downside is that there is that they do not have a hot tub at this location.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank M9383LOlisas
Wayland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Westchester Ritz is a lovely property. We have never before stayed at a Ritz Carlton hotel and were very pleased to experience the legendary "Ritz service." We had many special requests including extra lamps for the suite and extra strips for outlets. The staff was helpful, friendly and accommodating. This property is well-kept but is showing its age. Staff... More 

Helpful?
1 Thank Jeff K
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Best hotel in White Plains. It's a rich experience in White Plains suburban area outside of New York City. Hotel and staff are very accommodating plenty of restaurants and shopping nearby quick trip into the city. Only five-star hotel in Westchester.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
1 Thank S1226RJjosephm
Southlake, Texas
2 reviews
Reviewed 2 weeks ago via mobile

Outstanding across the board. Great food, great people, great location and very comfortable beds. Walk to over 30 restaurants and close to Metro North train for 35 minute ride to Grand Central Perfection!

Helpful?
Thank pop3264

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601
Region: United States > New York > Westchester County > White Plains
Price Range: £249 - £397 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Family Hotel in White Plains
#2 Business Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
6 questions
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Covington, Georgia
over a year ago
Pacific Grove, California
10 months ago

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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our 6th floor room was fabulous!”
 of 5 bubbles MarianneD993, 28 Nov 2016 | Read review
“There is not much to look at in the immediate area, so go for a higher floor if you want any kind of "view."”
 of 5 bubbles TRL954, 25 Nov 2016 | Read review
“higher floors, facing road side”
 of 5 bubbles ActiveDoer, 17 Oct 2016 | Read review
“Concierge is very helpful with night life recommendations (limited in White Plains)”
 of 5 bubbles JAYinLosAngeles, 14 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles jessbaby75, 2 Sep 2016 | Read review
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