We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza White Plains Downtown

Save
Traveller (77)
Room & Suite (190)
Dining (30)
Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza White Plains Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza White Plains Downtown
Special Offer: Book Direct and Save
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$146.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all White Plains hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9359eddb58864cca8084b2bae45bb3d4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":93867,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[101929815],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":146,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9359eddb58864cca8084b2bae45bb3d4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":149,"lowestMetaPrice":146,"additionalPartner":false,"highestMetaPriceDisplay":149,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":149,"lowestMetaPrice":146,"highestMetaPriceDisplay":149,"hotelName":"Crowne Plaza White Plains Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkzNTllZGRiNTg4NjRjY2E4MDg0YjJiYWU0NWJiM2Q0IiwiQUlLIjoiMTFhZGNiMDA5MjdiNDQxZDhkNTUxMGIzM2ExMDNjZjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$146", "hasDates": true, "hacComplete": true, "contentIdMappings": {"101929815":"IHGIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (881)
Filter reviews
842 results
Traveller rating
452
238
103
30
19
Traveller type
Time of year
LanguageEnglish
More languages
452
238
103
30
19
Show reviews that mention
All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
FilterEnglish
Updating list...
1 - 5 of 842 reviews
Reviewed 2 days ago via mobile

Not impressed. At check in was not given complimentary coffee coupon like my coworker. Girl at front desk merely walked away. Cheap Kuerig in room stopped working after one coffee. Went to front desk as concierge could not be found. Was directed to the bar...More

Thank ckorszun16
Hotel's Favourite
Reviewed 6 August 2017

Stayed here one night on business. There was construction going on around the hotel, but the rooms were updated and the lobby area was very nice. No problems with noise even though the hotel seemed fairly busy. I liked how they had two fitness areas...More

4  Thank Koyangi
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 8 August 2017

Dear Koyangi, Thank you for such a great review! We look forward to your next visit! Best regards, Tonya Inman

Reviewed 5 days ago

I travel quite often and after hosting/staying at the Crowne Plaza White Plains I felt it would be wrong not to share how amazing the staff was. Ronaldo at the front desk, and Carol Ann in banquets were absolutely amazing, going above and beyond time...More

Thank Ryan J
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded yesterday

Dear Ryan J, Thank you so much for the wonderful comments you have shared regarding the Crown Plaza Hotel, I'm pleased we made you feel at home during your stay. It is so nice to hear that you have had great experiences with Ronaldo &...More

Reviewed 5 days ago via mobile

Centrally located hotel within walking distance to malls and restaurants. Friendly service throughout. Valet service readily available. Relaxing, unsupervised indoor pool and fitness centre. Nice looking restaurant and bar? Large, comfortable room on 5th floor overlooking city centre.

Thank rejeanandbob
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded yesterday

Dear Rejeanandbob, Thank you for taking time to share your comments regarding the Crowne Plaza Hotel. Its a delight to hear you enjoyed your stay and our amenities we proved to our guest. We do look forward to seeing you again in the near future.

Reviewed 6 days ago via mobile

I’m very big on customer service and decor. The place like looked fantastic and well kept, but what really drew me in were the hospitality and mannerisms of the employees. The employees who go by Joy,John , Ronaldo, and Isabella showed excellent personal kills and...More

Thank Dapo O
Response from Nathaniel M, Manager at Crowne Plaza White Plains DowntownResponded yesterday

Dear Dapo O, It was truly our pleasure to have you stay with us and show you the true meaning of True Hospitality. I'm equally pleased to hear wonderful comments regarding our staff members and their personal skills shown to you during your stay here...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$155 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
jozane1
2 November 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
VitoMess
9 October 2017|
AnswerShow all 5 answers
Response from Arshsahni | Reviewed this property |
Not sure, I believe there is one. I would contact the hotel
0
Votes
jw3616
20 April 2017|
AnswerShow all 4 answers
Response from Henri S | Reviewed this property |
Train from White Plains to Grand Central is the best way. Train station is near, and they offer free shuttle to the train station.
1
Vote
Room Tips
"I have not stayed in a room with any issues. They are very nice."
Read review
"Excellent shopping nearby"
Read review
"great location for the price"
Read review
"A shoppers paradise."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing