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Crowne Plaza White Plains Downtown

832 reviews
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Traveller (61)
Room & Suite (164)
Dining (30)
Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(108 reviews)
“carol ann”(9 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (832)Write a Review
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Traveller rating
423
226
100
29
18
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LanguageEnglish
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423
226
100
29
18
Show reviews that mention
All reviewsfront deskcheesecake factorycarol annwhole foodswestchester mallbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetenjoyed my staytrain stationup to dateupon checkconvenient location
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1 - 5 of 796 reviews
Reviewed 2 days ago

For the last year or so, my employer holds monthly events at the Crowne Plaza. The banquet staff in particular always goes above and beyond to deliver top-notch service and with a smile; they are professional, warm, and pleasant. John Huerta and Jorge on the...More

Thank WorkingProfessional8
Hotel's Favourite
Reviewed 2 November 2017

I stayed at this hotel on October 26, 2017 for a conference. From the moment I walked through the door to the moment I walked out I was amazed at the attention to detail and the quality of the customer service we received as a...More

10  Thank 545reginas
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 3 November 2017

Dear 545reginas, Thank you so much for recognizing our hotel with such a nice review. Jose Dizzine is one of our stars! We will most assuredly give him kudos for your comments! We hope to see you again soon. Best regards, Tonya Inman

Reviewed 4 days ago

I come to the Crowne Plaza frequently for business and I have to say one of the best things about coming back here is being greeted by Crista and her warm hugs. She greets me by name every time and always comes around and makes...More

1  Thank Paty513
Reviewed 4 days ago

This is a great hotel. Very well located right in the middle of White Plains and across the mall. Offers valet and self parking service. Breakfast is amazing.. with several hot and cold options. There is also a bar inside the hotel which is very...More

Thank Lais A
Reviewed 4 days ago

Stayed here overnight for a meeting about 30mins drive away in white plains. It's an ok hotel if you are not using any of the facilities available. I did manage to find the enormous sports shop next door which was a result for travel gifts....More

Thank WellTravelledAbroad
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Traveller (61)
Room & Suite (164)
Dining (30)
Pool & Beach (10)
Hotel & Grounds (91)
Business Centre & Event Rooms (13)
Bathroom (3)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$118 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$118 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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