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Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member

Traveller (446)
Room & Suite (158)
Dining (32)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Classic
HOTEL CLASS

Location

Full view
42Car recommended
Grade: 42 out of 100
18Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1,026Reviews
474Photos
7Q+A
100Room tips
Traveller rating
  • 517
  • 285
  • 110
  • 68
  • 46
Time of year
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Popular mentions
We needed a place to stay before heading from the Depew Amtrak station for our trip to NYC. I had some Choice Privileges points to use up so we didn't pay anything for our room. We got the Emperor Suite, room 234, and I would say that we were well pleased. The room has a
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We stayed at the Garden Place Hotel. My fiancée and I decided to take a weekend for ourselves and destrsss at this hotel that has always been a WNY staple to beauty and hospitality. Our expectations were quickly scaled back once we got to our room. He reserved a jacuzzi suite
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We had such a good stay at Garden Place! We got a room for 2 nights, and had a blast. The area around the hotel has everything you could need. The jacuzzi was great and the staff were all so kind. Been here a couple of times and keep going back! Also the complementary breakfast
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+3
At first my husband and me were excited and happy to get our long needed get away. That excitement ended fast. Our room was gross. The jacuzzi was dirty inside and out. Mirrors were dirty. Shower did not work properly. Did not get the right bottle included with our package, it
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Response from Nicholas S, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member
Responded 3 weeks ago
Thank you for your review of our hotel. I am sorry that you did not enjoy yourself. After talking with our front desk manager he did go to the room and clean with our disinfectant and polish the jacuzzi with our eco safe cleaners. Our hotel prides itself on giving our guests a great value for their stay. Our package that you were on was $179 and it included a stay in a jacuzzi suite, dinner for two at Italian Prime at Salvatore's, a Hot Buffet Breakfast, bottle of champagne and a half dozen roses. If you would like to reach out to me directly on this please do at nsalvatore@salvatores.net or by phone at 716-635-9000 opt 3. Sincerely, Nicholas Salvatore
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I missed out on the opportunity to eat breakfast at the hotel due to waking up late. I figured I would ask if I can have something to eat since I would be having a long day. This sweet lady, Katie, who was working the front desk, joyfully went to the kitchen and helped me with
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Album Categories
All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
the view from our car as we drove up
Empress Suite
inside shower line of guck/mold between fiberglass and tile
moldy goo outside of shower
Makeup/foundation stain on blanket
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12345632
Are there room safes?
The room I had did not have a safe.
1 vote
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Is there local shuttle say I want to go to Eastern hills mall?
Thank you for your inquire, we do have a shuttle that goes to and from the Buffalo Niagara International Airport and our sister property Salvatore's Italian Gardens Restaurant. We look forward to you staying with us!
0 votes
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We had a jacuzzi I dont know if all the rooms have it
0 votes
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What time is check-in?
Like most hotels, 3 pm. As other answers have stated, they are usually flexible.
0 votes
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12
"All rooms are good, some are very large and have lots of room. Stayed by the bar end once, hated it"
"All the rooms are quiet despite being near the highway"
"The Suites are gorgeous and you can even book a room on the Choice Hotels website."
"Do not arrive before three, smile and enjoy Buffalo it’s a great place to visit"
"I got a great rate through Priceline's Express deals."
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PRICE RANGE
US$103 - US$176 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
salvatores garden place williamsvillehotel salvatores garden placegarden place williamsville
FORMERLY KNOWN AS
Salvatore's Garden Place Hotel
LOCATION
United StatesNew YorkWilliamsville
NUMBER OF ROOMS
166
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