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Courtyard Carolina Beach Oceanfront

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Courtyard Carolina Beach Oceanfront
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815 Reviews from our TripAdvisor Community

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Showing 812: English reviews
Gardiner, New York
Reviewed 2 days ago NEW

We stayed from 1/10/17-1/14/17 and could not have asked for a better experience. Great location, very clean, extremely friendly and helpful staff. Can't even begin to describe the view overlooking the ocean - stunning!! At this location all rooms have balconies facing the ocean. Walk out of the hotel and the beach is right there as well as the boardwalk....

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Helpful?
Thank markelaina2
Richmond, Virginia
Reviewed 1 week ago

The room was littered with cockroaches! So sickening to have these in a reputable hotel. You should go to the Hampton Inn nearby! They were in the sleeping area and in the bathroom area. Thought it would be a nice view; but, it was just a sickening experience.

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1Thank jenny1872017
fairfax, va
Reviewed 1 week ago

I am going to preface this review by saying that my wife and I are hotel snobs. We love to travel, and we love nice hotels. We just got back from our 11th annual visit to one of our favorite places to stay, the Courtyard in Carolina Beach. Customer service is so important at a hotel. From the manager, Kyle,...

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1Thank tarheelindc
Port Charlotte, Florida
Reviewed 2 weeks ago

Made plans for Carolina Beach over Christmas holidays. I had read several mixed reviews about the property, but since it was a Marriott property gave it a try. So glad we did. ALL the rooms are beach front , and ours had a jacuzzi. They are large and spaciuos. Breakfast came with our room and boy what a breakfast. FULL...

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1Thank Henry Y
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear Henry Y...thank you so much for your wonderful review on TripAdvisor.com! We love hearing of your experience and are delighted it was a great one. We can't wait to see you again in the future!

Reviewed 2 weeks ago

Carrie, Anton & Nicole are the best front desk employees I have ever seen at a hotel. I stayed here last year around this time and it was just as spectacular. The breakfast could have been a bit cheaper, there is no way this is not a 100% mark up. I did try to stay at the brand new Hampton...

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Thank TheBaileyBailey
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear TheBaileyBailey...what a wonderful review on TripAdvisor! We appreciate the feedback, especially regarding our team at the front desk. They certainly love to serve, and we couldn't be happier to have them on our team! Thanks again, and we hope to see you again soon!

Leland, North Carolina
Reviewed 3 weeks ago

As others have noted staff are friendly and attempt to please. The issue however is that the rooms and amenities need maintenance work. The carpets need cleaning or to be replaced. One ice machine was leaking. The food served at the breakfast buffet was not appetizing. Staff were unable to produce a zero balance receipt although bill paid by points...

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Thank EKCovan
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear EKCovan...thank you so much for the review on TripAdvisor.com. I certainly appreciate your kind words towards our staff and service! We are in the initial stages of design for our upcoming renovation, and can't wait for you to see it! Thank you so much, and we hope you come back soon!

edison,nj
Reviewed 3 weeks ago

This is a comfortable clean hotel. My room had a beautiful view of the pool and the beach and a good mattress with ample pillows. The outstanding feature of the hotel is the staff! These folks really understand service excellence. You are greeted by a smile and a warm hello. No request is too great or too small. They made...

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Thank dpatty
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear dpatty...thank you so much for the wonderful review on TripAdvisor.com! I'm delighted to hear you were pleased with the service you received from our team here...we love our guests! We certainly hope to see you again soon!

Reviewed 5 weeks ago via mobile

We stayed 3 nights in a suite. Disgusting property! The carpet was stained, the room smelled like a locker room, the bathroom tiles were cracked, the shower curtain was moldy and the sofa cushions were shot! Payed over $50 one morning for coffee and breakfast sandwiches. The only reason I'm giving this hotel 2 stars is because of the pleasant...

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Thank Clare K
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear Clare K...first and foremost, thank you so much for taking the time to review our hotel on TripAdvisor, and thank you for the kind words regarding our team. Please accept our sincerest apologies for your experience, and please know we have shared your comments with the appropriate team members. We are always looking for ways to improve our services...

Raleigh, North Carolina
Reviewed 11 December 2016

Stayed there last weekend and now nursing what appears to be bed bug bites. Only thing going for this place is location. In serious need of update. I'm surprised Marriott continues to let it carry their name.

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Thank Sansess
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear Sansess...we are so sorry to hear of such an experience as this one. Please know we take these comments extremely seriously, and I would ask if you could please contact me at your earliest convenience to discuss. Thank you so much, and I sincerely hope to hear from you soon. By Phone - 910.458.2030. By email - cy.ilmcb.gm@Marriott.com. Thank...

USA
Reviewed 6 December 2016

We were really looking forward to our stay here. Front desk staff, ocean views and pool are great. The room is clean but ends their. There are huge dents in walls, wrinkled wallpaper, and broken flooring. Even though their is a mini fridge, microwave and sink, there is no forks or spoons, real or plastic. Also missing is Kleenex! Is...

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Helpful?
Thank mander22
Kyle H, General Manager at Courtyard Carolina Beach Oceanfront, responded to this review

Dear mander22...thank you for taking the time to review your experience of our hotel on TripAdvisor.com. Please know I have taken the time to review your comments with our team to ensure we are providing the best services and amenities possible, and sincerely hope you will join us again should your travels bring you back to Carolina Beach. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Courtyard Carolina Beach Oceanfront

Address: 100 Charlotte Ave, Carolina Beach, NC 28428-5119 (Formerly Courtyard by Marriott Carolina Beach)
Region: United States > North Carolina > Carolina Beach
Price Range: £60 - £299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Carolina Beach Oceanfront 3*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Marriott so you can book your Courtyard Carolina Beach Oceanfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Carolina Beach Hotel Carolina Beach
Courtyard Carolina Beach
Carolina Beach Courtyard
Carolina Beach Marriott
Hotel Style:
#4 Family Hotel in Carolina Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Carolina Beach Oceanfront staff and other travellers.
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Questions? Get answers from Courtyard Carolina Beach Oceanfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor when booking. At this location all rooms have balconies facing the ocean so you can't go wrong.”
 of 5 bubbles markelaina2, 14 Jan 2017 | Read review
“All rooms are beach front balcony..... you can go wrong.”
 of 5 bubbles 873henryy, 28 Dec 2016 | Read review
“The higher number room the further from the boardwalk noise.”
 of 5 bubbles TheBaileyBailey, 27 Dec 2016 | Read review
“Higher floor would be quietest”
 of 5 bubbles EKCovan, 26 Dec 2016 | Read review
“Upper floors have better ocean/beach views”
 of 5 bubbles dpatty, 20 Dec 2016 | Read review
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