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Extended Stay America - Raleigh - Cary - Harrison Ave.

69 reviews
#18 of 23 Hotels in Cary
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Traveller (21)
Room & Suite (14)
Dining (1)
Overview
  • Excellent47%
  • Very good8%
  • Average7%
  • Poor18%
  • Terrible20%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Raleigh - Cary - Harrison Ave.
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (69)Write a Review
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All reviewschocolate muffinshome away from homebass pro shopwalking distancethe general managerbusiness travelersroom was largestaff was very friendly and helpfulrecommend this hotelpleasant staylaundry
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1 - 5 of 67 reviews
Reviewed 2 days ago

See notes in review. Poor quality, service, and care. Bathroom and bed were dirty, breakfast area was dirty and missing items, staff were inconsiderate at early hours in the morning (5:30am.) Would not recommendMore

Review collected in partnership with Extended Stay
Thank A8015ULdanielm
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded yesterday

Daniel, thank you for being our guest. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short of making that happen for you, and we are truly sorry. We hope you...More

Hotel's Favourite
Reviewed 20 July 2017

I truly enjoyef my stay at Extended Stay America. The hotel was clean with well kept grounds and lighting. The location was the best yet with shops, places to eat banking and even a gas station in walking distance. Additionally I was within 12 mins....More

Review collected in partnership with Extended Stay
Thank G2121UWcarolb
Response from 00esa, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 21 July 2017

Thank you for choosing to stay at Extended Stay America - Raleigh - Cary - Harrison Ave. We are delighted to know you enjoyed your time with us and that our location close to various attractions of the city was ideal for your needs. It...More

Reviewed 1 week ago

i absolutely recommend this hotel the staff is beyond amazing Keisha and Venard are so nice and more than happy to help you with your stay Ernestine is a great housekeeper always cleans the room thoroughly as well as kind and accommodates your schedule if...More

Thank Wulfy C
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 6 days ago

Wulfy, thank you for the glowing review of Extended Stay America. We are thrilled to read you liked the service provided by our entire staff had a great stay with us. Your compliments will certainly be shared with Keisha, Venard, Emestine, and with all our...More

Reviewed 1 week ago

Clean and friendly staff. Safe. Laundry on site. Easy to get everywhere I needed to go from here. Anytime I went to the desk they were more then willing to accommodate me. Change or toilet paper they were super friendlyMore

Review collected in partnership with Extended Stay
Thank 462kristenu
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 1 week ago

Thank you for choosing to stay at Extended Stay America. It’s good to know you enjoyed the convenience of our location and that you were impressed with the attentive service provided by our staff. We work hard to provide high levels of service, so we...More

Reviewed 2 weeks ago

Price was good and location convenient for our purposes. Could be cleaner. No elevator and our room was on the third floor. Not great but not the worst I've seen. Windows need repair. One door to outside needs a key to get in, another door...More

Thank oconnhill
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 1 week ago

Thank you for taking the time to review our hotel. We're sorry you experienced so many difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Details
Price range
US$70 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$70 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (21)
Room & Suite (14)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Free wifi is slow, the enhanced wifi costs, but no one could answer how long the charge was for and exactly..."
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"Ask about wifi. I am just using wifi on my phone. I did not want another encounter"
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"2nd Floor since hotel has no elevator"
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"Try not to get rooms near the stairs."
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