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The Umstead Hotel and Spa

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#1 of 22 Hotels in Cary
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
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The Umstead Hotel and Spa
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772 Reviews from our TripAdvisor Community

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Denver, North Carolina
Reviewed 2 days ago NEWvia mobile

Book a stay at The Umstead if you want to feel like royalty. The friendly yet impeccable service ensures that no detail is overlooked, and you feel that they are glad you are there. Every single person on staff goes out of his or her way to ensure that your visit is perfectly enjoyable--no matter whether you are simply grabbing...

Thank hannarock
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Everything was top notch: spa, Heron's dinner, and accommodations. Actually it might be a close tie between massage and Heron's dinner, they were both decadently good. Location was convenient to Raleigh museums and shopping, but the property is really an oasis. Good running area as well, and the hotel gym was nicely appointed. Was here for a special occasion and...

Thank Morrmarathons
Franklin, Tennessee
Reviewed 3 weeks ago via mobile

What a treat to get to stay here! This hotel is over the top in service! When pulling up after dark, it looks magical with all the lights in the trees. The rooms are fantastic in size and decor. The bed will not let you get out of it in the morning. It is terribly comfortable. The turn down service...

Thank rdonner2016
Washington, DC
Reviewed 3 weeks ago

I was really excited to stay at the Umstead - it is a truly lovely facility that on the surface gets just about everything right. But my stay plummeted from a 5-star review to a 2-star review based on some entirely avoidable problems that I recommend the management team address immediately. First, the good. - The hotel is beautiful, immaculate,...

Thank alphabetsoup2010
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Please accept my apologies that you did not have a restful night sleep. I am disappointed that you found your accommodations uncomfortable due to the challenges with the HVAC in your room. Our Front Office Manager did attempt to contact you in the guest room and we were unsuccessful; unfortunately, we did not have an alternative number on...

Miami Beach, Florida, United States
Reviewed 16 February 2017

Amazing hotel with top notch staff and customer service. The concierge (Zack) was extremely helpful in arranging the delivery of flowers/wine and making reservations for us at one of the top restaurants in the area. Couldn't have been happier during our stay!

Thank Sam P
Forest City, North Carolina
Reviewed 14 February 2017

Thank Vistajet
Caroline J, Guest Relations Manager at The Umstead Hotel and Spa, responded to this review

Reviewed 14 February 2017

Thank Joe P
Raleigh, North Carolina
Reviewed 13 February 2017

Thank SuperDave666
north carolina
Reviewed 12 February 2017

Thank debbiegutch
Cary, North Carolina
Reviewed 11 February 2017

Thank glenveagh313

242 photos of this hotel

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Hotel & Grounds (59)
Room/Suite (37)
Bathroom (17)
View from Room (13)
Dining (15)
Pool/Beach Area (9)
Business Centre/Function Rooms (1)
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Management photos: Courtesy of the property manager

All Management Photos (27)
Hotel & Grounds (12)
Dining (7)
Room/Suite (4)
Other (4)
02/04/2017 03/04/2017
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
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Questions & Answers

Here's what travellers have asked, with answers from The Umstead Hotel and Spa staff and other travellers.
7 questions
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Sneads Ferry, North Carolina
Wilmington, North Carolina
7 months ago

See all questions (7)

Questions? Get answers from The Umstead Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“getting a room with a view of the lake was worth the extra 20.00”
 of 5 bubbles debbiegutch, 12 Feb 2017 | Read review
“View of the lake”
 of 5 bubbles CPMoser, 3 Feb 2017 | Read review
“Not a bad room in the place”
 of 5 bubbles Artieandgumbo99, 31 Jan 2017 | Read review
“Facing the lake at the back.”
 of 5 bubbles JonathanParis1980, 29 Jan 2017 | Read review
“premier king room was sufficient for us, still felt spacious and luxurious”
 of 5 bubbles davidG2575JS, 23 Jan 2017 | Read review
5 of 5
US$362* /night
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Prices are for 1 room, 2 adults
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