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Sheraton Chapel Hill Hotel

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Traveller (74)
Room & Suite (35)
Pool & Beach (8)
Ratings and reviews
Certificate of Excellence
  • Excellent48%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(80 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure.
Offers from Sheraton Chapel Hill Hotel
Special Offer: Save up to 15% in NC!
Hotel deals
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Location and contact
1 Europa Dr, Chapel Hill, NC 27517-2301
Hotel website
13.7 miles to Raleigh-Durham Airport
50 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (447)
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443 results
Traveller rating
200
149
56
31
7
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Time of year
LanguageEnglish
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200
149
56
31
7
Show reviews that mention
All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babybathroom sinkoutdoor poolshuttle servicebreakfast buffetfire pitthe room was nicewithin milesbottled waterking bedfitness centermini fridgegreat amenities
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1 - 5 of 443 reviews
Reviewed 2 weeks ago via mobile

We stayed here for 7 days for a business conference and for pleasure. The room was nice, clean and the bed linens were way above average! I loved the heavy weighted comforter! We had a few problems in the room like the stopper in the...More

Thank mamaraff2015
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 1 week ago

mamaraff2015, Happy 4th of July! Thank you for being our recent guest and sharing your feedback and calling us home for 7 days! Many do not know that all our laundry is processed in house and without harsh chemicals, bleach or starch (sometimes appears wrinkled)...More

Hotel's Favourite
Reviewed 4 weeks ago

This hotel continues to exceed my expectations. Yes, its an original that need modernization (we get it), but it has everything you need for a full serve hotel. This is important to me especially when I'm going to the hospital for appointments and need help....More

Thank suzysweet4
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 4 weeks ago

Hello suzysweet4, Thank you for your kind words and for choosing us as your home away from home. Its our pleasure to go beyond and ensure you are all set for a perfect experience. Details matter and we take a lot of pride in doing...More

Reviewed 2 weeks ago

I spent 6 nights at the Sheraton in Chapel Hill, NC and was lucky to meet Jeffrey Mikus, Director of Rooms my first day. He was so kind and attentive to every need. This was my first week away from my family and Jeffrey and...More

Thank maggieskrabec
Response from DORjmikus, Director of Rooms at Sheraton Chapel Hill HotelResponded 2 weeks ago

maggieskrabec, The pleasure was all ours and we know business travel can leave you longing for family and the comforts of your own home, especially for 6 nights! When we engage with our guests and discover what their preferences are & connect on an emotional...More

A TripAdvisor Member
41
Reviewed 3 weeks ago via mobile

Was in town for a graduation..impressed by the value and location of the hotel as well as the courteous and attentive management and staff. Very clean rooms and our housekeeper accommodated our requests for extra items promptly and with a smile...the manager (can’t remember his...More

Thank A TripAdvisor Member
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 2 weeks ago

We have shared your fabulous review with our team and appreciate you finding value at our full service property. Our team goes beyond whenever possible to make you, our valued guest feel at home. Jeff is a former Chef from Toronto and South Florida and...More

Reviewed 3 weeks ago

I recently stayed here at this hotel for four nights and will not be back. This hotel is in desperate need of remodeling. The carpet in the hallways is worn. The brown, painted room doors show excessive fingerprints and look like they belong in an...More

Thank Amanda R
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Hello Amanda, Sorry your experience was not too your satisfaction and the room was not detailed as it should have been. This is certainly not a typical Sheraton Chapel Hill experience and we apologize we fell short. Are staff are friendly and we're proud of...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$101 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (35)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
JennileeAD
16 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"king rooms have sun and balconies!"
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"don't stay here:)"
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"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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