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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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379 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Tulsa, Oklahoma
Reviewed 28 November 2014

I must say, I have stayed in man hotels in my life. I have never really been one to go online and leave reviews, but I must give my thoughts on this place. This hotel was not built yesterday, and maybe the U turn to get in isn't the most awesome way to set up and intersection, but I must...

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Helpful?
Thank Jenn M
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your raving review about our hotel and the team. It is truly a pleasure for me to work with these great individuals each day. I have shared your comments with our team members and thank you again for recognizing their hard work. We look forward to serving you soon. Sincerely, N. Khanna General Manager

Minnesota
Reviewed 18 November 2014

Chapel hill is an interesting town in that there isn't a hotel corridor they sporadically appear all over town. Sheraton is the only high end hotel right off I40 and 15/501. It is well maintained, friendly, and has well appointed rooms. Only disappoint was the pool was outside and closed for the season, but in the summer I'd have written...

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Thank spiritcove2014
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback! I am glad you enjoyed your stay. Our pool is seasonal and is open during summer from May through September. We look forward to having you back at the Sheraton. Sincerely, N. Khanna General Manager

Syracuse, New York
Reviewed 9 November 2014

Conference 11/2/14 through 11/5/14. Clean, great staff. Very helpful and friendly. Breakfast Buffet was good. Close to Chapel Hill campus, several resurants and shopping. I recc'd the Mediterranian Market and Cafe, food was delicious!

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Helpful?
Thank kkykt2000
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for sharing a great feedback. We look forward to serving you soon. Please let us know what we can do to earn 5 stars. Sincerely, Nitin K.

New York City, New York
Reviewed 4 November 2014

This place rocks! My family and I were traveling to Florida to see my parents and stopped here on the way. I can say nothing but good things about this hotel and the fantastic people that work there. When I next find myself in NC, I will most assuredly be staying here! The rooms were clean and comfortable, and the...

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Helpful?
Thank Claire M
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Claire M, Your review is greatly appreciated, and we cannot thank you enough for your feedback. To hear that we provided you with the level of stay we strive for means everything to us. I hope you come back and stay with us again soon. Until then, Steven Cory

Washington DC, District of Columbia
Reviewed 4 November 2014

Hands down the best experience I have ever had in a hotel. The front desk staff are second to none, my room was very clean, the housekeepers I ran into in the halls were so sweet, and the food in the restaurant was very good. This hotel should be # 1 out of 16!

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Thank Maggie L
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Maggie L, I cannot thank you enough for such an excellent review! It means the world to our staff to know that we connected with you. Please come back soon, so that we may provide you with the same caliber stay again. Thank you kindly, Steven Cory

El Dorado Hills
Reviewed 3 November 2014

Very well-maintained typical Sheraton, and their Club floor was nice and quiet. Duke was an easy drive, as was RDU airport and downtown Durham. Parking is free, and the WiFi was relatively fast. Front desk staff was courteous.

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Thank visual
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear visual, Thank you so much for such a positive review! We deeply appreciate you taking the time to provide us with your feedback. We cannot wait for our next opportunity to WOW you. Save travels, Steven Cory

Atlanta, Georgia
Reviewed 26 October 2014

We have stayed twice at the Sheraton. Each time we stayed we had a nice enough room, We were able to get good rates both times through Hotwire. The first time we heard a dog barking in a room across the hall for approximately an hour. We called multiple times to the front desk but didnt really get a great...

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Thank DHS57
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear DHS57, Thank you so much for taking the time to review our property. I would like to further discuss your experience here, please reach out to me directly at 919 968 4900. We would greatly appreciate an opportunity to better serve you in the future. Thank you, Steven Cory

Stockholm
Reviewed 23 October 2014

I had a great stay at Sheraton in Chapel Hill! Reception desk always helpful and friendly. The bed was a dream and I slept like a baby. There is a shuttle service avalable and full points for breakfast!

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Thank Asa74
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Asa74, Thank you so much for reviewing our property. We are delighted you had such an awesome experience, and look very forward to our next chance to WOW you! Until we see you next, Steven Cory

Madison, Georgia
Reviewed 16 October 2014

Our first stay. We were given a room behind the elevator shaft. The room had very stained carpet and headboards that were very worn. The elevator was annoying so next morning we requested another room. The room they changed us to was a "preferred room for members of their sheraton rewards program. What a difference! The room was so much...

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Thank woop9p
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear woop9p, We are so glad that you enjoyed your stay, and your upgraded room. I am saddened your experience started a little rocky, but am elated we were able to rectify the situation to your satisfaction. Our SPG rooms are a great asset! Please reach out to me personally upon your next visit to Chapel Hill, I would love...

new jersey
Reviewed 14 October 2014

Went there for business on 10/13. Hotel halls were dirty and need a good cleaning. I am a Starwood platinum member and the room was very small and not too clean. 1 hour after I checked in went to get in elevators to go to a meeting and all were out of service and I was on the 4 the...

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Helpful?
Thank cchriscap
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize that we did not meet your expectations during your recent stay and for the inconvenience in regards to the malfunction of the elevators. I would like to discuss your concerns further to provide a satisfactory resolution. I can be reached at 919-968-4900. Nitin Khanna General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Region: United States > North Carolina > Chapel Hill
Price Range: £96 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
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Also Known As:
Sheraton Chapel Hill Hotel North Carolina
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
3 questions
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Wilmington, Delaware
14 days ago
9 months ago
Cleveland, ohio
over a year ago

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Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was great.”
verales49, 22 Apr 2017 | Read review
“Starwood Preferred Guest rooms seem to have more room.”
mothersalon, 3 Jan 2017 | Read review
“Request a room with a balcony!”
McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
886waltere, 7 Nov 2016 | Read review
5 of 5