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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

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Extended Stay America - Charlotte - Tyvola Rd. - Executive Park
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58 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed 2 weeks ago

The Front Desk Rep., Bob, was amazing during our stay. We would have had a VERY BAD experience with Hotels.com and Extended Stay America - Tyvola Rd. if he had not gone above and beyond to make sure I did not have to get relocated to another hotel or property. Because of his EXCELLENT CUSTOMER SERVICE, we were given an...

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Helpful?
Thank Dawnita S
Charlotte, North Carolina
Reviewed 3 September 2016

MANAGER Was awesome ....nice rooms, friendly staff ,helpful nice staff, made sure I had everything I neededand more. full kitchens an bar area in my room was very useful. thanks so much for making y my stay such a pleasant one an recommend this hotel to anyone

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Thank taylor a
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for taking the time to write a review. It is great to see our staff made a positive impression on your stay and the comments about the fully equipped kitchen in your room are satisfying. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Greensboro, North Carolina
Reviewed 19 August 2016

I booked this hotel on Priceline Express and it was advertised as an 7/10. More like a 5/10. If you have a choice, PLEASE spend the the extra money and stay somewhere else. The first strike was when we arrived we had to wait at least 10 minutes because the front desk attendant was not there. Second strike was the...

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Helpful?
Thank Nikole336
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that our facility was not up to your expectations. Your comments were reviewed by our staff, and we will strive harder to be more present and eliminate the odor to ensure your experience is not repeated. The staff and I appreciate your comments, as it will...

Reviewed 18 August 2016

I was appalled at the condition of this "3 star" hotel... prostitutes everywhere... the whole thing REEKED of marijuana. There was trash all over the stairwells- not just scattered trash, but TRASH BAGS that had been there a while that were leaking into the walkway and down the stairs! When we got to our room, it smelled awful. The rack...

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Helpful?
Thank Ashley G
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that the conditions of our property were displeasing. Thanks to your comments, we will be increasing our security even more and patrolling our areas more diligently. Thank you for your comments. Guest feedback like yours allows us to continue to...

Mississauga, Canada
Reviewed 17 August 2016

I was attracted by the low prices offered at the hotel, but after staying in the hotel, I wouldn't recommend going there. Bob who greeted me when I first came was the best of the available staff and went up to my room, the smell of the halls were really musky and bad as if they haven't been cleaned for...

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Thank Samy S
Freehold, New Jersey
Reviewed 1 August 2016 via mobile

The front desk staff were very friendly but housekeeping was horrible. Stayed 15 days and only had the room cleaned once in 2 weeks. When i asked for service it took 2 days and 3 requests for me to get the room cleaned. Has to change my own sheets and keep asking for items from front desk. Only hotel I've...

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1Thank 719alisak
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. The housekeeping service you described is unacceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I am working closely with our housekeepers to improve the service they are delivering. Our team is committed to satisfying our guests, so we are very thankful for your feedback....

San Juan, Puerto Rico
Reviewed 31 July 2016 via mobile

This review is for the ESA on Nation's Ford Rd. It was booked on Priceline Express Deal and recommended by 7/10. If you have a choice go somewhere else. Walls are paper thin. You can hear the people next room talking and the TV at 1:00 a.m.! The A/C goes on and off, so your sleep in constantly interrupted. There...

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Thank Miguel N
Reviewed 27 July 2016 via mobile

I'm only giving 2 stars because the staff was pleasant and helpful. The exterior deceiving. This hotel is clearly older but it's so sad as well. My room was not cleaned well. Left over food in the refrigerator, counter tops not wiped down, and a half assed attempt in the bathroom. It was clean but the toilet paper roll was...

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1Thank Ebuggers
Raleigh, NC
Reviewed 23 July 2016

I want to make sure I review the correct property: 6035 Nations Ford Rd. Well, I typically don't stay at these stars (2) ;however I just needed a place to lay my head so that I could be on time for my daughter's graduation the next morning. The staff was very nice.The room was clean, free WiFi and free Continental...

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Thank Eagleyes737
Reviewed 12 July 2016 via mobile

First off it is my fault I landed here because I waited til last minute to make arrangements and other nearby hotels were full. Ok that said I checked in and with a discount this room was $104. It's a big room and has a kitchenette. Ok there are three floors in this hotel and no elevator. The halls stink...

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1Thank Norman D
Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd. - Executive Park, responded to this review

Thank you for your recent review of your stay. We were disappointed to hear your stay was not a positive one due to the lack of communication about our kitchen and dish policies. Cookware are provided at the front desk. I'm sorry this was not communicated to you. Also, you can exchange sheets, linens, and towels at the front desk...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

Address: 5830 Westpark Dr, Charlotte, NC 28217-3556 (Formerly Studio Plus Charlotte / Tyvola)
Region: United States > North Carolina > Charlotte
Price Range: £66 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - Tyvola Rd. - Executive Park 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Studio Plus Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Charlotte - Tyvola Rd. - Executive Park staff and other travellers.
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Questions? Get answers from Extended Stay America - Charlotte - Tyvola Rd. - Executive Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-smoking property”
 of 5 bubbles 507dawnitas, 17 Nov 2016 | Read review
“Do not book this hotel.”
 of 5 bubbles Z2914PMashleyg, 18 Aug 2016 | Read review
“Be warned, there are NO elevators!”
 of 5 bubbles Urban_Photog, 10 Sep 2015 | Read review
“Second floor room was very quiet, especially at the end of the hallway.”
 of 5 bubbles alocalSummervilleSC, 17 Jun 2015 | Read review
“No pool-no activities for children-not in walking distance to restaurants. This hotel is mainly for business travelers but is also a good location for adult non business travelers. Convenient to the Charlotte airport and I 77.”
 of 5 bubbles NancyA343, 25 May 2014 | Read review
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