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Holiday Inn Charlotte - Center City

740 reviews
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Traveller (116)
Room & Suite (116)
Dining (19)
Overview
  • Excellent42%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“caffe siena”(11 reviews)
“front desk”(121 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (740)Write a Review
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All reviewscaffe sienafront deskwithin walking distanceroof top poolvalet parkinghotel restaurantstreet noiselocation is greatself parkbeds were comfortablelight railstaff was friendlybusiness tripthe room was nicejjsinkwedding
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361 - 365 of 723 reviews
Reviewed 22 January 2014

good location,downtown charlotte, clean, updated,this room is very modern, no weird odors, room well stocked, i cannot say anything bad about this hotel.... up to standards. great view of the city , clubs nearby ( not loud at all)

Thank peruana24
Response from HolidayInnUptown, Manager at Holiday Inn Charlotte - Center CityResponded 26 January 2014

Dear Peruana24, We are glad that you selected to make us your hotel of choice while visiting in Charlotte and we appreciate you sharing your positive comments with others. Thank you.

Reviewed 15 January 2014

We had several small problems with the room we were assigned. When we told Fanny, the front desk person, she could not do enough to make it right. She gave us another room (upgraded), and other amenities to make our stay more pleasurable, 2 days...More

Thank Gary D
Response from HolidayInnUptown, Manager at Holiday Inn Charlotte - Center CityResponded 20 January 2014

Dear GaryD, Although I was sorry to hear that you had some concerns with your first room I was delighted to hear how Fanny was able to quickly respond and to ensure that you had a memorable experience. I have also shared your comment with...More

Reviewed 11 January 2014

Well, I didn't get a chance to use the reservation, but had to pay for it anyway. My family's flight was cancelled at the last minute due to weather delays in Chicago (huge storm with many delays). I had rerouted my family's flight from Richmond,...More

Thank 95FamilyTraveler2014
Response from HolidayInnUptown, Manager at Holiday Inn Charlotte - Center CityResponded 20 January 2014

Dear 95FamilyTraveler2014, Unfortunately the hotel did not receive your call directly and those at the reservation center were following the standard rules that apply to booking a non refundable reservation. I understand that we contacted you directly and have resolved all outstanding concerns. We were...More

Reviewed 7 January 2014

The staff here is extraordinary; helpful, courteous and always upbeat. Rooms are standard but one nice feature is the sink outside of the bathroom. Rooftop pool and hot tub; small gym open from 05:00-23:00.

Thank mattpenna
Response from HolidayInnUptown, Manager at Holiday Inn Charlotte - Center CityResponded 13 January 2014

Dear Mattpenna, We appreciate you taking the time to share your positive experience with others and look foward to your return trips to Charlotte.

Reviewed 2 January 2014

Stayed here for a recent conference. The hotel is right in downtown Charlotte near the Time Warner Arena. Check-in was easy and the hotel makes a great first impression with a pleasant lobby. The room was large and well appointed - great bed and linens,...More

Thank mjohns7861
Response from HolidayInnUptown, Manager at Holiday Inn Charlotte - Center CityResponded 13 January 2014

Dear mjohns7861, Thank you for sharing your comments regarding your recent stay at our hotel. Although our fitness center has great Precor equipment I can understand the need for a better work out. We do offer passes to the Gold's Gym in the Epicentre at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$146 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$146 - US$259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#47 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (116)
Room & Suite (116)
Dining (19)
Pool & Beach (17)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Daffodown
19 September 2017|
Answer
Response from BillUsma74 | Reviewed this property |
Yes you can self park or valet park on site. It isn't cheap but it very convenient
0
Votes
Becca B
20 July 2017|
AnswerShow all 2 answers
Response from FrontOffice230 | Property representative |
Yes. We have hairdryers in each rooms. Thank you.
0
Votes
Becca B
19 July 2017|
AnswerShow all 8 answers
Response from FrontOffice230 | Property representative |
No. We do not have DVD players at this property.
1
Vote
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123
Room Tips
"ask for a corner unit"
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"Higher floors are a great view"
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"accessibility great!"
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"It helps if you are an IHG Rewards Club Mmeber for all IHG properties"
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