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Extended Stay America - Charlotte - Tyvola Rd.

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Room & Suite (8)
Dining (1)
Overview
  • Excellent46%
  • Very good10%
  • Average12%
  • Poor10%
  • Terrible22%
Travellers talk about
“van driver”(4 reviews)
“clean bathroom”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Laundry Service
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (57)
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57 results
Traveller rating
25
6
7
6
13
Traveller type
Time of year
LanguageEnglish
25
6
7
6
13
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All reviewsvan driverdeserves a raiseclean bathroomfront deskhome away from homeevery morningother hotelsmargieesahousekeeperkitchenette
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1 - 5 of 57 reviews
Reviewed 19 January 2018

Do not stay here! The rooms were filthy and reeked of urine. The mattress was cheap and old. The refrigerator was dirty. It was just gross. Due to the snow storm in the area, it was the only place that had openings. Never again. It...More

Review collected in partnership with Extended Stay
Thank Alison H
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 20 January 2018

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

Hotel's Favourite
Reviewed 6 May 2017 via mobile

The housekeeper Lydia does an excellent job in our room...we have clean towels, clean carpet, clean bathroom, clean sheets, also the kitchen is clean and it smells great when she finishing our room..she deserves a raise. .Keisha who works at the front desk. Is always...More

Thank Cynthia W
Response from Manager_11525, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 1 June 2017

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. We are pleased to read that you received excellent customer service and accommodations during your stay at our hotel. Your staff will be informed of the...More

Reviewed 31 December 2017

I have stayed at this Extended Stay America "ESA" - Charlotte - Tyvola Rd. At 6035 Nations Ford Rd, Charlotte, NC 28217-6431 various times. Whether it be between moves, houses, visiting family, etc., This particular ESA super exceeds my expectations every time. It is CLEAN!...More

Thank TravelingGypsy-me
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 1 January 2018

Thanks for returning to Extended Stay America and for sharing your wonderful feedback. We are thrilled to read about your fantastic stay and how much you enjoyed our accommodations. We work hard to deliver a great experience for all of our guests so we celebrate...More

Reviewed 18 December 2017

I had a great stay.. everything with regards to my room was on point. I have no complaints. Staff was helpful and accommodating. Highly recommended. This will be my go to hotel when I am in town. Good job!More

Review collected in partnership with Extended Stay
Thank 127cicelym
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 19 December 2017

Thank you for being our guest at Extended Stay America. We are thrilled to know you enjoyed your time with us and that our associates left you with a good impression of our hotel. We work hard to provide high levels of service, so we...More

Reviewed 18 December 2017 via mobile

Its a great hotel exelent people they make us feel like we were at home Margie was so Nice to us the manager it's so Nice it's a place i definitly recomend no matter if it's one night or all year stay .More

Thank Rogelio P
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 19 December 2017

Rogelio, thank you for reviewing your stay at Extended Stay America. It’s good to know you enjoyed your time with us and were impressed with the courteous service provided by our staff. We will be sure to share your compliments with our entire team, especially...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Details
Price range
US$81 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (8)
Dining (1)
Questions & Answers
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Room Tips
"stay away from this hotel"
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"Rooms facing East provides a good view"
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"Don't stay here. Spend more to stay at the Hilton next door."
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"top floor is better, can hear other guests walking if they are loud"
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