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Comfort Suites University - Research Park

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Traveller (44)
Room & Suite (32)
Dining (2)
Overview
  • Excellent57%
  • Very good22%
  • Average11%
  • Poor3%
  • Terrible7%
Travellers talk about
“university area”(11 reviews)
“front desk”(24 reviews)
“hot breakfast”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (207)
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16
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113
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All reviewsuniversity areafront deskhot breakfastyogurtclean hotelthe check in processcomfortable bedsa great staywould stay here againdowntown charlottebinaconcertikeawalmartfrigcleanlinessmaids
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21 - 25 of 206 reviews
Reviewed 14 August 2017 via mobile

Slightly uncomfortable needs not enough pillows for the sofa bed. The room would have gotten a better except rating if not for the roaches we found at night and in the morning. Otherwise seemed clean enoughMore

Thank momof4treasures
Response from Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research ParkResponded 18 August 2017

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will review your comments with our staff and will use them toward continued improvement...More

Reviewed 18 July 2017 via mobile

I booked three rooms here on Priceline and it seems to be a newer, updated hotel but there was a lot of ill kept and unclean areas in the hotel. There was an unpleasant odor in the lobby, our shower had hairs in it, the...More

1  Thank mathmus1
Response from Comfort Suites U, Director of Sales at Comfort Suites University - Research ParkResponded 21 July 2017

Thank you for taking the time to complete a review for our hotel. We appreciate the feedback and are working hard to improve upon your stay. We hope that you will consider giving us another chance sometime in the near future so that we can...More

Reviewed 9 June 2017 via mobile

This hotel is tricky to find, but if you use google maps it's much easier. It's in a great location. Right between a target & Walmart. Around the corner from IKea and about 20 minutes from downtown. Quality breakfast w/ lots of choices, good beds,...More

Thank joewens3
Response from Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research ParkResponded 20 June 2017

Thank you for taking the time to complete a review for our hotel. It is wonderful to hear that you enjoyed your time with us and we hope to see you again the next time that your travels bring you to the Charlotte area.

Reviewed 5 June 2017

First room I was given had a heavy smell of masculine cologne. Reception offered another room which was better. This hotel is difficult to access due to the light rail system construction. Although this is a "Comfort Suite" it is below what I have grown...More

Thank Z3066ZDkayb
Response from Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research ParkResponded 20 June 2017

Thank you for taking the time to complete a review for our hotel. We appreciate guest feedback and will look into your concerns immediately, if the staff has not already done so. Again, we appreciate you bringing this to our attention and we will use...More

Reviewed 23 May 2017

Stayed in unit 205. It was clean, I appreciated that. There were some minor issues like paint cracking in the bathroom around the tub and one of the lights between the beds did not work. My only thing, and the reason for why I am...More

Thank Yesica C
Response from Comfort Suites U, Guest Relations Manager at Comfort Suites University - Research ParkResponded 20 June 2017

Thank you for taking the time to complete a review for our hotel. On behalf of our entire team I would like to apologize for failing to exceed your expectations. We will review your comments with our staff and will use them toward continued improvement...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$95 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Charlotte
#22 Business Hotel in Charlotte
#51 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (44)
Room & Suite (32)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
vstring1
26 January 2017|
Answer
Response from Comfort Suites U | Property representative |
You must be 21 to check in.
0
Votes
stg2uk
10 April 2016|
Answer
Response from Comfort Suites U | Property representative |
We do not have a shuttle service at our hotel. We can assist you in calling for a cab or there are usually shuttle services that some by with travel information specifically for PNC that we can connect you with.
0
Votes
Shanta R
26 April 2015|
Answer
Response from Comfort Suites U | Property representative |
We are approximately 10 miles from the Bank of America Stadium.
0
Votes
Room Tips
"Spring Hill Suites Heart of Uptown but awesome"
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"everything is top notch... try not to be by elevator"
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"Ask for a quiet area and they will normally try to accommodate your request"
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"Turn in at the Enterprise Car Rental sign or you'll miss it."
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