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Candlewood Suites - Charlotte University

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163 Reviews from our TripAdvisor Community

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Showing 159: English reviews
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Plano, Texas
Reviewed 1 week ago

I stayed here for a few days and staff was very helpful. Shamica helped me check-in and was courteous and helpful. Rooms were nice and clean. Only problem was that on one of the mornings, when I went down to get coffee, there was no sugar. I think they need to manage their inventory better. Luckily, it was not a...

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Thank adybor
Durham, North Carolina
Reviewed 1 week ago

Stay Report 3/14 - 3/16 Location: The hotel is located on W.T. Harris Blvd (NC-24) a little over a mile from University City Blvd (NC-49) and UNCC. This means within a couple miles is everything you'll need: grocery stores, banks, movie theaters, the post office etc. Downtown Charlotte is about a 15-20 minute drive away and CLT is probably about...

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Thank Sal_Paradise767
Victoria, Canada
Reviewed 14 February 2017

Very please with stay from start to finish. Excellent staff, very clean, all amenities, room fully stocked for a long stay. Towels were clean, bed comfortable, location quiet, no partiers. Perfect for a long term business stay.

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Thank millie2017
Reviewed 4 January 2017 via mobile

It was a comfortable stay But did have dirty towels in the bathroom and the tub wasn't clean well. Very reasonably priced. Comfortable bed. It's near a very good seafood restaurant and pizza joint. Staff was friendly and helpful.

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1Thank Reeshenah A
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear Reeshenah A, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our beds. On the other hand, we would like to apologize for not living up to your expectations regarding the cleanliness of the towels...

Virginia Beach, Virginia
Reviewed 30 December 2016

Upon checking in I had no bath towels in my room, the next day I noticed my pillow on my sofa was all tore up (it belongs in the trash). I then went to throw something away under the bathroom sink and there was a empty toothpaste box under the sink and the trash was full of garbage and used...

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1Thank brianecan2n
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Dear brianecan2n, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding the condition of the room you were...

Denver, Colorado
Reviewed 7 December 2016

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1Thank AbrahamIV
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Daegu, South Korea
Reviewed 29 November 2016 via mobile

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pa
Reviewed 21 November 2016 via mobile

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Thank phoebendan
IHGService, Guest Relations Manager at Candlewood Suites - Charlotte University, responded to this review

Reviewed 12 November 2016 via mobile

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Thank Alex S
Reviewed 11 November 2016

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Thank David D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Charlotte University staff and other travellers.
3 questions
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United States
over a year ago

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Questions? Get answers from Candlewood Suites - Charlotte University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an end room on the main floor.”
 of 5 bubbles OrlandoVicky, 4 Nov 2016 | Read review
“Rooms on back seem to be quiet.”
 of 5 bubbles Robert_Camper, 7 Jun 2016 | Read review
“If you are going to stay here and you don't have a pet, MAKE SURE they do not put you in a pet room; request a non-pet room.”
 of 5 bubbles R2675EVashleyh, 2 Jun 2016 | Read review
“Get upper floors and park in well lit areas!”
 of 5 bubbles dazeja, 7 Jan 2016 | Read review
“Rooms on the 3rd floor are quieter, however most rooms on this property have been quiet for us.”
 of 5 bubbles williamgc2017, 16 Jul 2015 | Read review
5 of 5