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SpringHill Suites Charlotte Ballantyne Area

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#68 of 176 Hotels in Charlotte
Certificate of Excellence
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SpringHill Suites Charlotte Ballantyne Area
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Charleston, SC
Reviewed 2 weeks ago

My daughter and I stayed here after coming to Charlotte for a baby shower. I had never stayed at a Springhill Suites before and was pleasantly surprised. The front desk staff were very welcoming and friendly. The entire hotel was extremely clean and our room was, well...roomy and comfortable! Breakfast was good, too. I lost an earring somewhere on my...

Thank phesse0
High Point, North Carolina
Reviewed 3 weeks ago

I travel quite a bit for work and when you live out of a suitcase, you want your living situation to like home as much as possible. I can confidently state that this hotel has the best staff I have ever met. The front desk staff (Kristen, Stephanie, Ramona, Sophia and Rufus) are the most accommodating people i have ever...

Thank Tony N
Fort Lauderdale, Florida
Reviewed 4 weeks ago

I stayed at this property for a quick business trip and I was very amazed by how friendly everyone was. Big THANK YOU to KRIS at the front desk. Check in was easy and very pleasant. I traveled a lot for business and it's very refreshing to be treated with great customer service and a friendly smile. Hope to be...

Thank BocaRatonOtto
Clearwater, Florida
Reviewed 4 weeks ago via mobile

Great location on south side of Charlotte. Very capable GM Craig. I had a booking problem . He was very helpful with a positive can do attitude. An involved proactive manager. Hotel recognizes Marriott reward status. Makes for happy traveler.

Thank jim w
Bartlett, Tennessee
Reviewed 6 February 2017

I always love staying at this hotel. I've stayed here many times and as long as I stay on the side of the building away from the highway, it's been great. HOWEVER, I was a little disappointed with my last stay because I had to change rooms. I spent 2 days in a room with lukewarm water in the shower....

Thank Denise M
Manassas, Virginia
Reviewed 16 January 2017

I stayed at this hotel in July 2016 on the way back from a special event I attended in Columbia SC. I have been to this hotel several times since its opening and I have yet to ever be disappointed. It is conviently located close to lots of shopping and restaurants. The hotel itself is well maintained and the service...

Thank Serbio_Bombilla
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for choosing the Springhill Suites - Ballantyne and thank you for taking the time to let us know about your experience. It is always great to hear positive feedback about our hotel. We are glad that you like staying with us and cant wait to see you again soon.

San Francisco, California
Reviewed 14 December 2016

My stay was very nice. Excellent room, very clean , up to date, no foul odors in the room, comfortable bed, clean bathroom, clean shower, no mold, or dirt build up. Fresh new room, nice arrangement of furniture and flow of the room fixtures. One the NICEST hotels in this budget range that I have ever stayed in. People were...

Thank BigGsfo
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for providing us with feedback from your stay. We are glad that you choose the Springhill Suites - Ballantyne when you were in the area and glad that you enjoyed it so much. We look forward to seeing you again sometime soon.

Boone, North Carolina
Reviewed 29 November 2016 via mobile

We stayed 3 nights for Thanksgiving. The hotel is renovated . Our room was all new . Big and comfortable.The complementary breakfast very good . The rates are affordable . I will stay again. Its family oriented . My grandchildren went to visit us and enjoyed a lot

Thank hufret
CraigAustinSHS, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Thank you for choosing the Springhill Suites - Ballantyne while you were traveling over the holidays. We appreciate your kind words and glad that you enjoyed your stay with us. We hope to see you again soon.

Frederick, Maryland
Reviewed 10 November 2016

I am so tired of having air conditioning blowing on my face while I'm trying to go to sleep. This is not the first hotel this has happened at. There is nothing you can do! If you shut it off, you'll suffocate. I also wasn't a fan of having the bathroom freezing cold in the morning from the a/c being...

1Thank Jmca1102
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Jmca1102, Thank you for your feedback of our property via the TripAdvisor website. In all of my days of traveling I too have to deal with the issues of PTAC units blowing directly in my face as I try to sleep. I totally understand and empathize deeply with you. Most hotels are built and designed in this manner. I...

Fairfax, Virginia
Reviewed 8 November 2016

We were in town for my sister-in-laws wedding. Great location and easy access off 485 to downtown Charlotte. Clean rooms and very friendly staff. We will probably stay there again in the near future!!

1Thank mpapas2013
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Mpapas2013, Thank you for your review of our hotel. Contact us to book your next stay at www.marriott.com/cltbt. Kindest Regards Tyrekus Williams General Manager

134 photos of this hotel

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Room/Suite (27)
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Room/Suite (28)
Pool/Beach Area (2)
Dining (6)
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Hotel & Grounds (10)
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Region: United States > North Carolina > Charlotte
Price Range: £108 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travellers.
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Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stay near the laundry room because I practically live in this hotel. However, stay top floor (4th or 5th) parking lot side for less noise.”
 of 5 bubbles 363tonyn, 25 Feb 2017 | Read review
“Ask for Kris”
 of 5 bubbles BocaRatonOtto, 24 Feb 2017 | Read review
“Stay away from highway side of hotel.”
 of 5 bubbles 525denisem, 6 Feb 2017 | Read review
“Higer Floors get better views”
  • King Bed
  • Seating area
  • Nice Shower
  • Nice TV and good Programming
  • Nice design
  • Great Clean Mirrors
 of 5 bubbles Serbio_Bombilla, 16 Jan 2017 | Read review
“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
 of 5 bubbles Jmca1102, 10 Nov 2016 | Read review
5 of 5