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Fairfield Inn & Suites Charlotte Matthews

429 reviews
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Traveller (31)
Room & Suite (89)
Dining (13)
Overview
  • Excellent70%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (429)Write a Review
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All reviewsfront deskbuffalo wild wingsthe breakfast areagreat stayking suiteroom was cleanindoor poolrestaurants and shoppingnight's sleepcontinental breakfastgreat customer serviceyogurtvery nice hotelenjoyed my stayparking lotnikkiirma
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131 - 135 of 421 reviews
Reviewed 14 December 2014

Fast check in. Nice room. Quiet building. Adequate parking. Good breakfast (but wish they served real oatmeal instead of instant). Friendly staff. Was close to where we needed to be in Matthews. Would stay again.More

Thank Knwmommd
Response from Samuel S, Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 16 December 2014

Dear Knwmommd, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 5 star rating as well. We...More

Reviewed 7 December 2014 via mobile

Our stay on Matthews was short, however, our time at Fairfield Inn made our trip even better! Quick check-in process late was uneventful. Comfortable bedding in a clean room worked for us. Woke up, had breakfast which was your standard complimentary one at hotels, showered...More

Thank SoMuchToSeeOutThere
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 9 December 2014

Dear SoMuchToSeeOutThere, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our Hotel. We also want to thank you for the 5 star rating as well. We appreciate your...More

Reviewed 2 December 2014

Stayed 3 nights in Nov during the week for business, $122 per night. Had the one bedroom king suite. had a small family room like a spring hill and a sep divided area for the bed. Nice size bathroom with the updated counter tops. Just...More

Thank JREwing123
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 3 December 2014

Dear Rob j, Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our hotel. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area...More

Reviewed 2 December 2014

The hotel was clean, the staff was outstanding, & breakfast was excellent. Location was not bad from Charlotte except during rush hour. The pool was very nice, they kept the room warm & the water temp was good. I will definitely return!More

Thank Cheryl G
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 3 December 2014

Dear Cheryl G, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 4 star rating as well....More

Reviewed 18 November 2014

The hotel is clean enough and staff is friendly. However, the WiFi is terrible, you can not download anything, even as small a 1mb. The fitness room is about half the size of normal hotel room with 2 treadmills about 3 inches apart from each...More

Thank Aillon8042
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 21 November 2014

Dear Cobrared, Thank you I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which...More

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Traveller (31)
Room & Suite (89)
Dining (13)
Pool & Beach (12)
Hotel & Grounds (55)
Bathroom (6)
Business Centre & Event Rooms (1)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$95 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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