We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Homewood Suites by Hilton Charlotte/Ayrsley

avatar-imageavatar-imageavatar-image
Traveller (170)
Room & Suite (91)
Dining (16)

View prices for your travel dates

Hotel direct offer!Price Match Guarantee
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#22 of 204 hotels in Charlotte
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
At the Homewood Suites by Hilton Charlotte/Ayrsley, our aim is to make you feel as much at home as possible. Each of our 122 spacious suites offers a tranquil place to recharge your batteries. In addition to being based near many renowned corporations, there are plenty of activities and sights to enjoy while you're here, including: * US National Whitewater Center * Carowinds Amusement Park * Carolina Premium Outlets * Billy Graham Library * Daniel Stowe Botanical Garden * NASCAR Hall of Fame There are many global corporations within our area which makes staying at our Homewood Suites by Hilton Charlotte/Ayrsley hotel a convenient option for our business guests. Enjoy free breakfast daily and free WiFi.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Electric vehicle charging station
Wifi
Outdoor pool
Fence around pool
Breakfast buffet
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Mid-range
Hotel links
Special Offer:Price Match Guarantee
1,077Review19Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 769
  • 205
  • 60
  • 20
  • 23
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Latisha C wrote a review Feb 2024
1 contribution
Everything about this stay was terrible. I had a deluxe sweet for a two weeks stay. I had to argue and fight with someone to clean my room and I had to go downstairs to request towels and toilet paper. Once I arrived at the desk, there was no toilet paper throughout the hotel. The lady at the desk had to go to Sam’s to purchase some. I had to take my own dirty towels and place them in the hallway along with my trash. So as you walk up and down the hallway that’s all you see. There were stains on the couches, scratches on table, and oven racks inside the cabinets when there was no oven in the room. The floors in the room were sticky and the soap dispensers were completely empty. This hotel is pet friendly, however the there is no noise ordinance when it comes to the pets. The dogs constantly barked throughout the day and night. They also have holes in the wall. I do not advise anyone to stay here.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 2 weeks ago
I'm so sorry to learn that your stay with us was not the best it could have been. We believe in making every stay unforgettable - with exceptional service, pristine rooms, and one-of-a-kind experiences. Our team members are our greatest asset, and we take pride in their ability to resolve any issues quickly and efficiently so that our guests can enjoy a fantastic stay. Your satisfaction is our top priority, and our hotel management will assess every aspect of your stay in detail. I am disappointed that we didn't live up to your expectations, and for that, I apologize. I hope you will give us another chance to provide you with the fantastic experience we're known for. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Su Al wrote a review Aug 2022
Morrisville, North Carolina290 contributions199 helpful votes
Hotel's Favourite
We enjoyed our night stay. Before we checked in, Cheyenne had already texted me through the Hilton App to let me know my room was ready. Upon arrival, she was very friendly and made sure we to tell us if we needed anything, to just let her know. The room was very clean and and quiet. Breakfast was not fancy, but that is what we expected. There was enough food, plates, and seats for everyone despite the fact that the hotel was booked that weekend. We will certainly book again.
Read more
Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 31 Aug 2022
Dear SuStMaAl, It was truly delightful to read your wonderful feedback! It was our pleasure to welcome you at Homewood Suites Charlotte Ayrsley and we are thrilled the whole family enjoyed their time with us and departed with many happy memories. I am so pleased you had a comfortable stay and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our guests, and it will be my pleasure to share your kind feedback with them - I know Cheyenne will be so touched to have received an individual mention. We all look forward to having the opportunity to welcome you back in the very near future, for another marvelous Homewood Suites Charlotte Ayrsley experience. Best regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Edwin K wrote a review Jan 2024
2 contributions
Really appreciate the customer service that Jacque shows us she’s awesome. Also would like to thank and I appreciate the other lady that checked us out the Monday afternoon New Year’s I’m sorry I forgot her name and the breakfast team on point
Read more
Date of stay: January 2024Trip type: Travelled on business
Room Tip: Just explain to them what you like and I’m pretty sure they will accommodate
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 11 Jan 2024
Thank you for your outstanding review. We are delighted you enjoyed your stay, the well-appointed rooms, and the service our colleagues were able to provide you with. We strive to provide excellent service and accommodations to each of our guests with hopes of surpassing all their expectations. We look forward to welcoming you back very soon, at which time we will make every effort in providing you with another perfect visit. Kind regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sheila C wrote a review Nov 2023
1 contribution
+1
Horrible mold in the hallways and disgustingly overwhelming fragrance to try to hide it. Worst Hilton experience I’ve ever had and am a diamond member. Would never stay here ever again. Staff is friendly.
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 7 Nov 2023
I am most concerned to read about your experience, and to hear about the issues you faced during your time in residence with us. Naturally we aspire to deliver faultless service and I can see that the matters you highlighted warrant further investigation. I understand your frustration. I will be sure to review all that you highlighted with the appropriate departments to ensure this area of opportunity is addressed right away. I am sorry that we failed to deliver the experience we promised. I hope you will give us another opportunity in the future to show you the beauty and comfort of our property. " Kind regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michelle Murray-Carter wrote a review Oct 2023
4 contributions
Location is great, lobby area is nice. Check in was good. Our room was ok. Black out curtain was broken so no sleeping in. Just seemed a little older than usual. Sheets were nice and soft but bed was hard and you can tell it has been used. Overall average
Read more
Date of stay: October 2023Trip type: Travelled with friends
Room Tip: No parking after 10 pm make sure to park early. And bring eye mask because curtains could be broken.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 16 Oct 2023
Hello Michelle C, Thank you for bringing your experience to our attention. I am thrilled that you had a somewhat satisfactory stay at our Homewood Suites Charlotte Ayrsley. We are incredibly boastful of our location which makes walks to enjoy Ayrsley's entertainment and restaurant scene accessible plus we are a short drive to Charlotte and all its shopping and attractions! We do regret that the blackout curtains were broken. This is not reflective of our high standards of customer service and we will share your comments with our Maintenance team in order to re-emphasize our service philosophy. All your feedback provides us great value and will be reviewed as we continually digest comments from guests to understand what is most important. We do hope to impress you on your next visit. We ultimately want to make you feel right at home and understand how minor touches could have truly enhanced this experience. Kind regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
campusden wrote a review Aug 2023
Port Saint Lucie, Florida1 contribution
The first room assigned to me did not have a functional Air Conditioning unit. The person at the front desk realize the problem and the authorization to solve the problem by changing my room. When I realized that I had left something in the first room's refrigerator she solved that problem as well.
Read more
Review collected in partnership with Homewood Suites by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 31 Aug 2023
Thank you for taking the time to provide us with your positive feedback. I am so pleased to learn that you were thoroughly impressed with your stay and the exceptional treatment from our staff. Our objective is to provide exceptional service that truly takes care of our guests' every need, and it's always a delight to learn that we have succeeded. We will make sure to give credit to all team members involved in providing you with a seamless and enjoyable experience. We eagerly look forward to the chance of welcoming you back on many future visits. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Carmen S wrote a review Jul 2023
1 contribution
Stayed here for almost a week, had pretty much the same breakfast everyday (eggs and potatoes) that was cold and barely refilled when empty unless you stalked the staff. One day out of the 5 they had real plates, hot food, full pans, and were cleaning so we were guessing that some big wig was visiting that day. The weekend morning front desk staff person was extremely rude, especially when you interrupted her personal conversation on her cell phone, if she was even at the desk and not in the breakfast area or at her car. The other staff throughout the stay were courteous and helpful when needed. The rooms were clean when we arrived and stocked with all the essentials as well as a welcome letter from housekeeping, some cookies and bottled water. We booked 2 rooms asked for them to be connecting and that is what we were given. It was odd though that the wall light switch in one bedroom controlled the light in the other suites bedroom; had we only used one room and this was the case, it would have been a bigger problem but it was a bit creepy before we figured out what was happening. The pool and outdoor patio area were nice and clean and the location of the hotel was close to everything we came here for.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 31 Jul 2023
We are grateful for your feedback following your stay with us. Your rating is critical in helping us elevate our high standards of service. Despite our efforts to provide an exceptional experience, it seems we may have made some missteps that caused you frustration. Our objective is to provide a welcoming, comfortable, and personalized atmosphere, and we will take your feedback into consideration to improve our services for all our guests. However, we're thrilled to learn that the rest of your stay was enjoyable! Thank you for choosing us as your lodging destination, and we hope to have the pleasure of demonstrating the exceptional amenities and services we offer in the future. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Corey G wrote a review Jun 2023
North Royalton, Ohio10 contributions3 helpful votes
Probably one of the nicest homewood hotels I’ve stayed in. Everything was extremely clean and updated. It’s in a great location too, which is a bonus. We really enjoyed sitting around the fire pit outside by the pool! I would definitely stay here again.
Read more
Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 29 Jun 2023
Thank you for your splendid rating of your stay with us. Your kind words about the quality of your stay and the superior service provided by our staff are truly appreciated. Our objective is to take care of every aspect of our guests' experience and it's always a thrill to learn that we have done so successfully. We will give recognition to all team members who were key in delivering you a seamless and stress-free experience. The prospect of hosting you again on many future visits is something we look forward to. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sara S wrote a review May 2023
4 contributions2 helpful votes
My office messed up the dates of my stay but Ms. Susan at the front desk went above and beyond to make sure I had a place to stay while I was working to get the issue resolved. The rooms are clean and spacious, breakfast is always hot and ready and the firepit area is a great place to meet up and have a drink at the end of the day. The location is convenient to everything in the Charlotte metro area. This is my second stay at this location in the last month and I will definitely stay again when I'm in the area.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 27 May 2023
Thank you for your excellent review of your stay with us. I am thrilled to learn that you were thoroughly pleased with your accommodations and the superior treatment from our staff. Our aim is to take care of every detail for our guests and it's always heartening to learn that we have done so to their satisfaction. We will make sure to give recognition to all team members who played a role in ensuring your seamless experience. Your return is something we anticipate on many future visits. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Douglas C wrote a review May 2023
2 contributions
My wife and I stayed in this hotel for eight nights after I had a minor surgery. This may be the best hotel we have ever stayed at as the employees here really make you feel at home. The Operations manager, Ryan Bouton and his staff are always so pleasant and welcoming they make you feel like family, not visitors. The cooking staff are always smiling and laughing as they serve us breakfast. We had Amazon deliveries every day so I really had an opportunity to interact with the desk staff. Cody was especially helpful with the happiest disposition. Even the housekeeping staff made it a point of smiling and wishing the guest good day. The other surprise about this location is the wonderful food options all within walking distance. When we travel to Charlotte, this will be our hotel of choice.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Amanda Kichton, General Manager at Homewood Suites by Hilton Charlotte/Ayrsley
Responded 27 May 2023
Thank you for your exceptional feedback regarding your stay. I am over the moon to learn that you enjoyed your stay and that our staff made it unforgettable. We strive to exceed our guests' expectations in terms of service, and it's always a proud moment to learn that we have done so. We will make sure to give credit to every team member involved in delivering you a smooth and seamless experience with no issues. We look forward to the pleasure of welcoming you back many times in the future. Regards, Amanda K., GM
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
£95 - £117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homewood suites charlotte/ayrsley hotel charlotte
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOMEWOOD SUITES BY HILTON CHARLOTTE/AYRSLEY - Updated 2024 (NC)

Frequently Asked Questions about Homewood Suites by Hilton Charlotte/Ayrsley
Which popular attractions are close to Homewood Suites by Hilton Charlotte/Ayrsley?
Nearby attractions include Ayrsley Grand Cinemas 14 (0.1 miles), Piedmont Social House (0.1 miles), and Carolina Beer Temple (0.1 miles).
What are some of the property amenities at Homewood Suites by Hilton Charlotte/Ayrsley?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Homewood Suites by Hilton Charlotte/Ayrsley?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Homewood Suites by Hilton Charlotte/Ayrsley?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Homewood Suites by Hilton Charlotte/Ayrsley?
Yes, free parking is available to guests.
What are some restaurants close to Homewood Suites by Hilton Charlotte/Ayrsley?
Conveniently located restaurants include Harry's Grille & Tavern, Mac's Speed Shop, and Portofino's Italian Restaurant Ayrsley.
Are there opportunities to exercise at Homewood Suites by Hilton Charlotte/Ayrsley?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Homewood Suites by Hilton Charlotte/Ayrsley?
Yes, dry cleaning and laundry service are offered to guests.
Does Homewood Suites by Hilton Charlotte/Ayrsley offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Homewood Suites by Hilton Charlotte/Ayrsley?
Many travellers enjoy visiting President James K. Polk State Historic Site (5.0 miles).
Is Homewood Suites by Hilton Charlotte/Ayrsley accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.