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The Ballantyne Hotel and Lodge

LuxuryCollectionUS$299*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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The Ballantyne Hotel and Lodge
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771 Reviews from our TripAdvisor Community

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Showing 758: English reviews
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Dixon
Reviewed 3 days ago NEW

This was a hotel that was more luxurious than any other hotel we have stayed in. The rooms were amazing! The bed was comfortable and the bathrooms were very well appointed. The people were very gracious and friendly. As I spent time wandering around the facility, the one thing I noticed was I could never find a trash can!! When...

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Helpful?
Thank James_n_shelly
Cambridge, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017

We stayed here whilst attending a rugby tournament in Matthews. We picked the hotel because it was not only close to the tournament and had good reviews. We arrived pretty late on the Friday night, but the reception desk was very efficient at getting us checked in quickly and without any fuss - although we could have been offered lots...

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2Thank Charlieandaustinsmum
About Hotel's Favourite Review
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Charlieandaustinsmum, Thank you for taking the time to share such thoughtful feedback about your experience. It sounds like, for the most part, we could deliver on the degree of luxury, service, and convenience you were looking for. That being said, we are taking note of your suggestions for improvement. We certainly want our guests to be informed and comfortable...

Charlotte, North Carolina
Reviewed 4 days ago NEWvia mobile

Well I have always been a big fan of Ballantyne Hotel, however I must say the Easter Brunch was not anywhere near the past experiences! We were there for Thanksgiving Day Brunch, and it was Fab! Easter food was dried out ham, and many sides, but nothing great, Marconi and cheese was dry and tasteless! Desserts looked great, but not...

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Helpful?
Thank Rhonda Y
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Rhonda, While we are delighted that you have been a loyal visitor of ours, we are concerned to hear that your Easter Brunch experience failed to meet the expectations set by other celebrations in the past. We can assure you that our culinary team plans and executes our holiday meals with thoughtfulness and precision; however, they will be very...

New Hyde Park, New York
Reviewed 6 days ago NEWvia mobile

The Ballantyne Hotel was a great choice for our trip to Charlotte, NC. The hotel has a beautiful veranda that overlooks the golf course, which you can get food and drinks. The rooms were spacious and offered a nice atmosphere. We stayed using the AMEX Fine Hotels and Resorts program, but did not receive the upgrade. The Ballantyne Hotel seems...

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Thank AndrewLNY
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear AndrewLNY, Thank you for your review. Nothing compares to an afternoon lying by the pool or enjoying some wine on the terrace, and we're pleased you could join us for what sounds like a relaxing getaway. We do have the pleasure of hosting weddings and other events, and we strive to minimize any impact that these may have on...

Washington
Reviewed 1 week ago via mobile

Loved this resort. The room was very well appointed, the bed comfortable. Had delicious meals at the restaurant (the steak is amazing!). Spa was great and relaxing. Everything here is done very well. Would love to visit again!

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Thank jeezaloo
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear jeezaloo, Thank you for taking the time to review your stay. It sounds as though you departed feeling pampered and satisfied, which is precisely what we want to hear. We hope your travels bring you back to the Charlotte area so we can have the pleasure of accommodating you again. Sincerely, Peter Grills General Manager

Reviewed 1 week ago via mobile

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Thank Hy_Chapparrel
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Tulsa, Oklahoma
Reviewed 2 weeks ago via mobile

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Thank Dianne D
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Reviewed 2 weeks ago via mobile

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Thank Jackie G
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Charlotte, North Carolina
Reviewed 3 weeks ago

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Thank psbs04012017
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Ellenwood, Georgia
Reviewed 4 weeks ago

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Thank Ilsdeen
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from The Ballantyne Hotel and Lodge staff and other travellers.
6 questions
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Matthews, North Carolina
Matthews, North Carolina
7 months ago
over a year ago
Stow, MA
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from The Ballantyne Hotel and Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room with a balcony so you can open the windows for the breeze.”
James_n_shelly, 28 Apr 2017 | Read review
“High floors are good”
paulwiseman2016, 13 Feb 2017 | Read review
“Go for the breakfast package to save a few dollars.”
irbflyfish, 1 Feb 2017 | Read review
“Ask for a room overlooking the golf course”
ahbaggins, 21 Nov 2016 | Read review
“Balcony with golf view. If you do not request a golf view you will be overlooking the parking lot.”
obrienstech, 10 Nov 2016 | Read review
5 of 5
LuxuryCollection
US$299* /night
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TripAdvisorUS$310
Booking.comUS$299
TravelocityUS$298
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*Disclaimer
Prices are for 1 room, 2 adults
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