We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Ballantyne Hotel and Lodge

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Ballantyne Hotel and Lodge
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

736 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 723: English reviews
Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Visited for weekend. Not many luxury hotels in Charlotte. Opted to stay here for luxury collection. Property and lobby are beautiful and well maintained. Service is top notch. Visited for husband's birthday and they were gracious with remarks and a personal card. We had a junior suite and it was ok. Looked dated. However, may have been best hotel offering...

 Report
Helpful?
Thank LThomas1301
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear LThomas1301, Thank you for the kind words. We are pleased to hear that for an occasion as special as a birthday, you and your husband chose to spend the weekend with us. We are glad you were able to enjoy our bar, Gallery Restaurant and spa, and had a chance to check out the other amenities available. Our goal...

Lewisburg, West Virginia
Reviewed 2 weeks ago via mobile

Only stayed 1 night on way thru town. The facility is top notch and amazing service. Easy check in and they will bend over backwards to help, guide and suggest. Dinning room was also fabulous for a meal. Gym is impressive and small indoor pool is great if you have kids.

 Report
Helpful?
Thank Smcpac91
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Smcpac91, Thank you for sharing your experience. It is delightful to hear our staff was so helpful during your stay, and we are pleased you were able to find time to enjoy a meal at Gallery. We hope future travels through Charlotte bring you back to us soon. Peter Grills General Manager

Glen Ridge
Reviewed 2 weeks ago

The Hotel staff is great, from the bar, to the conference area, shuttle and the front desk. They are all so friendly. The room was very comfortable as was the bed. The tv was weird that it didn't really kick in for the first 5 minutes but then worked properly. The towels were nice and plush with the robes as...

 Report
Helpful?
Thank ahbaggins
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear ahbaggins, Thank you for all of the kind words you’ve shared here. It’s wonderful to hear that all of your needs were met for your conference and our staff treated you so well. We appreciate your feedback and hope to serve you again someday. Sincerely, Peter Grills General Manager

Washington DC, District of Columbia
Reviewed 3 weeks ago

I stayed in the Hotel & Lodge (1 night and 2 nights respectively) and enjoyed the lodge more than hotel. The room we were in seemed sparsely decorated and that it was too big for what was placed inside. The lodge was more relaxed, yet still had a nice elevated experience.

 Report
Helpful?
Thank andrewcarey14
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear andrewcarey14, Thank you for sharing your review. We’re pleased to hear you were charmed by The Lodge at Ballantyne, our mountain-style hunting lodge with a rocking chair front porch and custom-made North Carolina furnishings. It is a wonderful alternative if you are looking for a more relaxed experience, just as you note. If you find yourself in the Charlotte...

Kalamazoo, Michigan
Reviewed 4 weeks ago

My husband and I stayed three nights for a golf weekend. The resort is beautiful and well maintained. We requested an early check-in and this was accommodated. Unfortunately we were placed in a room that was not the class that we had reserved (no balcony) When we called the front desk they gave us some attitude but when I offered...

 Report
Helpful?
Thank obrienstech
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear obrienstech, We appreciate the time you have taken to share your review. We hope you enjoyed our golf course and found it to be as beautiful as it is challenging. In terms of the issues you encountered, we apologize for any oversights on our end. The Veranda is open at 6 AM with coffee and pastries, and if no...

New York City, New York
Reviewed 4 weeks ago via mobile

Recently stayed overnight at this hotel for business and was impressed by the quality of the rooms and the service. The rooms were spacious and nicely decorated with a good layout, lots of outlets, modern bathroom, not even any nicks on the furniture. It was really quiet overnight, and my wake-up call prompt (with a human on the other end...

 Report
Helpful?
Thank DAPJr112
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DAPJr112, Thank you for sharing your review. We’re pleased to hear we met all of your expectations and needs for a stay on business. Adding a personal touch is something we always strive to do, and we’re glad you appreciated your wake-up call. Hopefully, your travels can bring you back to Charlotte so we can show you even more...

Richton Park, Illinois
Reviewed 2 November 2016 via mobile

I was at The Ballantyne in August 2015 for a business conference for 4 days. It was very luxurious and the food & service was excellent. The grounds were beautiful and the Spa and pool was lovely. There were great restaurants in walking distance. I would Definately return anytime I'm in Charlotte.

 Report
Helpful?
Thank DejaVu1115
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear DejaVu1115, Thank you for sharing your review. Our guests visiting on business can expect to encounter the same luxury as our vacation guests, and we are pleased to hear your whole experience was memorable. We hope your travels bring you back to Charlotte soon. Sincerely, Peter Grills General Manager

Belfast, United Kingdom
Reviewed 31 October 2016

We spent five nights at the Ballantyne in early October as part of an extended wedding party. Pretty much everything about our stay was excellent from the quality of our room (although describing it as having a view of sundown is entertaining as sundown seems to be over the car park!) to all of our interactions with the staff who...

 Report
Helpful?
Thank martin_mcdowell
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear martin_mcdowell, Thank you for taking the time to review your experience with us. While dealing with Hurricane Matthew, it was our goal to ensure service did not waiver for our guests, and we are so pleased to hear that you found it remained consistent throughout your stay. It’s unfortunate you didn’t have a chance to golf longer due to...

Charlotte, North Carolina
Reviewed 29 October 2016

We got married at the Ballantyne Hotel in September and Allison Meyer did a fantastic job coordinating everything! Our wedding was beautiful and the hotel did a wonderful job decorating our room for our wedding night! All of our guests loved the hotel, food, atmosphere and grounds. Each staff member we met was professional, friendly and did a wonderful job...

 Report
Helpful?
Thank spinard
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear spinard, First, allow us to offer one more congratulations to you on your marriage. We could not be more pleased to know that everything was to your liking. While it sounds like our whole team deserves a pat on the back, we will let Allison and Jennifer know that you took the time to personally acknowledge their hard work....

Lakewood, Colorado
Reviewed 20 October 2016

This resort has an amazing championship golf course. We had no problem getting an afternoon mid week tee time at an affordable price. The resort is very nice. The rooms are large and the beds very comfortable. The entire staff are all very professional and helpful. We were always greeted with a smile and a hello. The indoor pool and...

 Report
Helpful?
Thank Dale R
Ballantyne H, General Manager at The Ballantyne Hotel and Lodge, responded to this review

Dear Dale R, Thank you for joining us for a golf getaway. We are pleased that you enjoyed not only a round of golf, but exploring our other outlets, as well. We are sure you earned that steak from our Gallery Restaurant! Your feedback regarding variety in our dining outlets is appreciated and we will make a note of your...

479 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (210)
Viewed
Room/Suite (29)
Viewed
Bathroom (14)
Viewed
View from Room (13)
Viewed
Hotel & Grounds (63)
Viewed
Pool/Beach Area (14)
Viewed
Dining (21)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (52)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (215)
Viewed
Amenities (25)
Viewed
Executive Suite with Balcony (44)
Viewed
Grand Deluxe Double Room (23)
Viewed
Grand Deluxe King Room (25)
Viewed
Pool (13)
Viewed
Dining (21)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (28)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (6)
Viewed
Pool/Beach Area (5)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charlotte hotels
First Ward
The Ritz-Carlton, Charlotte
The Ritz-Carlton, Charlotte
#28 of 180 in Charlotte
520 reviews
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Show Prices
Show Prices
Show Prices
Second Ward
Westin Charlotte
Westin Charlotte
#30 of 180 in Charlotte
1,432 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Ballantyne, located in Charlotte, North Carolina, is a member of Starwood Hotels & Resorts' The Luxury Collection. Guests are welcomed with exceptional service, complemented by a timeless elegance. Enjoy resort-style amenities including spa, golf, fitness, exquisite dining and leisure offerings. The Ballantyne features beautiful hotel rooms, a cottage and lodge retreat with sophisticated meeting, wedding and event venues in a vibrant setting. The Ballantyne is located within 18 miles of Uptown Charlotte and Charlotte Douglas International Airport. In addition to its great accessibility to Charlotte, the hotel is set amidst shopping, dining, retail and a thriving business community. ... more   less 

Additional Information about The Ballantyne Hotel and Lodge

Address: 10000 Ballantyne Commons Pkwy, Charlotte, NC 28277-2484
Region: United States > North Carolina > Charlotte
Price Range: £150 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ballantyne Hotel and Lodge 4*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Amex, Hotels.com, Orbitz, Odigeo, Travelocity, Priceline and Jetsetter so you can book your The Ballantyne Hotel and Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ballantyne Hotel Charlotte
Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Hotel Style:
#1 Luxury Hotel in Charlotte
#2 Green Hotel in Charlotte
#3 Romantic Hotel in Charlotte
#6 Business Hotel in Charlotte
#12 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Ballantyne Hotel and Lodge staff and other travellers.
6 questions
Ask a question
Matthews, North Carolina
Matthews, North Carolina
2 months ago
over a year ago
Stow, MA
over a year ago
over a year ago

See all questions (6)

Questions? Get answers from The Ballantyne Hotel and Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the golf course”
 of 5 bubbles ahbaggins, 21 Nov 2016 | Read review
“Balcony with golf view. If you do not request a golf view you will be overlooking the parking lot.”
 of 5 bubbles obrienstech, 10 Nov 2016 | Read review
“Forego the option of a sundown view for early morning sun overlooking the golf course.”
 of 5 bubbles martin_mcdowell, 31 Oct 2016 | Read review
“Ask for a room with a view of the golf course and a balcony. Great views.”
 of 5 bubbles daler225, 20 Oct 2016 | Read review
“Overlooking Golf Course”
 of 5 bubbles TonyDDenver, 17 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay