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Courtyard Charlotte City Center

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Traveller (110)
Room & Suite (158)
Storyboard
Overview
  • Excellent33%
  • Very good41%
  • Average20%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Courtyard Charlotte City Center
Special Offer: Member Rates
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Offers from Courtyard Charlotte City Center
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
29 Aug30 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (437)
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Traveller rating
145
167
87
21
9
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LanguageEnglish
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145
167
87
21
9
Show reviews that mention
All reviewsgreat locationwithin walking distanceparking garagefront deskcourtyard by marriottcharlotte city centeroffice buildingtryon stroom was cleanstreet noisehigh floorking roomnight lifecentral locationroom servicewould stay here againstaff was friendly
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1 - 5 of 429 reviews
Reviewed 2 days ago

Hotel was under construction and the pool / gym was closed. This was fine. What bothered me was that when I arrived, I was confused as to if I parked in the right parking garage. I told the front desk where I parked and they...More

Thank Chris Y
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded yesterday

Dear Chris Y, Thank you for taking the time to share your stay experience. We appreciate your feedback. Please accept my sincere apology for your frustration experienced with our parking deck. I believe everything went as it should have getting your ticket validated for in...More

Reviewed 3 days ago

The name is too similar to the Marriott City Center. I actually booked the wrong hotel and never meant to end up in the "Courtyard" Marriott City Center. The Courtyard is significantly worse and not much cheaper.

Thank John S
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded yesterday

We regret that Courtyard did not meet your expectations but are pleased to hear that you are loyal to the Marriott brand and were looking to stay at the Marriott here in City Center! Thank you for staying with us-

Reviewed 2 weeks ago

This is my second stay at this location and sadly, might be my last. My wife and I work very hard to be wise with our finances, just as I imagine the Marriott family does. We are raising children and are humbled to celebrate our...More

Thank elizabeth w
Response from JimClemmons2013, General Manager at Courtyard Charlotte City CenterResponded 2 weeks ago

Dear elizabeth w, I am very sorry to read of the ordeal you experienced while a guest at our hotel. I understand the significance of your special anniversary and would be very disappointed if I had been the guest experiencing the issues that occurred while...More

Reviewed 3 weeks ago via mobile

We had a wonderful stay one night stay at the Courtyard in downtown Charlotte. The hotel is in a great location. There are plenty of great restaurants within walking distance. Parking is the big reason that it didn't get 5 stars. There is a paid...More

Thank aboyer8
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded 2 weeks ago

We are pleased to hear that you had a great stay, enjoyed our location, team and amenities. We look forward to having you with us in the future so you can enjoy the rooftop pool and experience our new lobby & bar!

Reviewed 3 weeks ago

Hotel is nice and clean. Staff is very friendly and helpful. Great location in uptown. Plenty to see and do within walking distance. Nighttime is very lively in the area. Parking in garage is a little awkward.

Thank Mario D
Response from YVONNE L, Guest Relations Manager at Courtyard Charlotte City CenterResponded 3 weeks ago

Dear Trip 67, We appreciate your feedback highlighting our great location, clean space and friendly staff. Thank you for staying with us while in Charlotte!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$163 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Charlotte
#9 Business Hotel in Charlotte
#30 Quiet Hotel in Charlotte
#40 Family Hotel in Charlotte
#76 Mid-range Hotel in Charlotte
#14 Great View Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$163 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Charlotte
#9 Business Hotel in Charlotte
#30 Quiet Hotel in Charlotte
#40 Family Hotel in Charlotte
#76 Mid-range Hotel in Charlotte
#14 Great View Hotel in Charlotte
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (110)
Room & Suite (158)
Dining (35)
Pool & Beach (1)
Amenities (27)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
SellyJetSetter
5 April 2018|
AnswerShow all 2 answers
Response from JAGGM78 | Reviewed this property |
No. There is not.
0
Votes
SellyJetSetter
5 April 2018|
AnswerShow all 2 answers
Response from tarheel919 | Reviewed this property |
no it isn't, the restaurant is on 2nd level and other in walking distance.
0
Votes
Billzil50
14 October 2016|
AnswerShow all 5 answers
Response from triphydie | Reviewed this property |
No free shuttle.
0
Votes
Room Tips
"Stay on a high floor for views."
Read review
"They do have two King Suites on the upper level corners with great views."
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"Great views of Charlotte, At the Hub-of-the-Wheel of everything"
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"Don't know as couldn't be upgraded so just got a standard room facing other rooms, no view"
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