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Hilton Garden Inn Charlotte Uptown

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Traveller (102)
Room & Suite (173)
Dining (28)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“front desk”(101 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Charlotte Uptown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Charlotte Uptown
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (830)
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819 results
Traveller rating
450
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88
31
12
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450
238
88
31
12
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All reviewsnascar hall of fameconvention centerfront deskshuttle serviceparking garagewithin walking distancegreat hotelmile radiusdirectly across the streetfree shuttlebank of america stadiumdowntown areaspectrum centerhotel shuttleexcellent staybusiness tripconvenient location
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171 - 175 of 819 reviews
Reviewed 15 February 2017

Highly recommend this hotel! Excellent location, service, food, rooms. Well trained employees eager to accommodate guests & give good service. Location is convenient to downtown & centrally located for various venues.

Review collected in partnership with Hilton Garden Inn
Thank roadwarrioresse
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 21 February 2017

We cherish your recommendation and your recognition of our efforts!

Reviewed 14 February 2017

Jacuzzi was lit! My boyfriend & I had a great time . The hotel was quiet . Staff was great ... forgot my toothbrush & they gave me one for free I thought was fairly nice of them . Hotel is also in a great...More

Review collected in partnership with Hilton Garden Inn
Thank colorgoddess2017
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 21 February 2017

In an effort to retain full disclosure, I had to ask my staff if the first sentence was a positive or negative sentiment. Thank you so much for the feedback, and look forward to your return visit.

Reviewed 12 February 2017

Great location near nascar hall of fame. Good parking and fasts check in. Clean rooms that were quiet and comfortable. I would come here again for business of fun events. The breakfast bar was good and had a lot to offer.

Review collected in partnership with Hilton Garden Inn
Thank Jerrold S
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 16 February 2017

Thank you for taking the time to share your experience with us. We look forward to seeing you again soon during your next trip to the area.

Reviewed 8 February 2017

HBO didn't work in my room, cable came out of the tv, parking garage charges you an insane amount to park but the gate is missing. SERIOUSLY?? no coke machines on premises. I am Diamond Status and just didn't get the service I deserved like...More

Review collected in partnership with Hilton Garden Inn
Thank ronaldt898
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 14 February 2017

We certainly regret to hear we did meet, much less exceed your expectations during your visit to our property. Unfortunately, our 16 year old parking deck gate finally lifted it's last gate and we are just suffering through the 5-7 week lead time on a...More

Reviewed 6 February 2017

I was traveling for business arrived after check in time was greeted by a very friendly staff, clean lobby, clean room. Very friendly shuttle bus driver recommended places to eat Overall very happy with this hotel and will be staying there in the future.

Review collected in partnership with Hilton Garden Inn
Thank taramC3125NB
Response from ekohlenstein, General Manager at Hilton Garden Inn Charlotte UptownResponded 10 February 2017

Thank you for sharing your experience with us. We are thrilled you chose our hotel during your time in Charlotte and will look forward to seeing you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$119 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Romantic Hotel in Charlotte
#15 Business Hotel in Charlotte
#17 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (102)
Room & Suite (173)
Dining (28)
Pool & Beach (19)
Amenities (38)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
kris0121
16 February 2018|
AnswerShow all 2 answers
Response from ekohlenstein | Property representative |
We do offer a full hot cooked to order breakfast for $12.95. We look forward to seeing you soon.
0
Votes
RodneyS01
12 February 2018|
AnswerShow all 4 answers
Response from Cavu F | Reviewed this property |
You need to call the hotel and see if they would run their van/shuttle out that far. You could also use a taxi or Uber. You can also check the city bus schedule (CATS)...Charlotte has a pretty extensive bus system; however... More
0
Votes
ccmom2014
31 October 2017|
AnswerShow all 2 answers
Response from Gina O | Reviewed this property |
I’m only familiar with the buffet prices but the staff there is extremely accommodating so they may work something out for you to purchase ala carte for your children. Happy travels.
1
Vote
Room Tips
"Higher floor was very quiet."
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"go high and away from elevators"
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"Not on the NASCAR side of the hotel"
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"Ask for a room facing the city on an upper floor to get a nice view of downtown..."
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