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Stayed here twice actually, first was much better but the second week was a bit of an unpleasant experience. I will note that they are undergoing a reno and it partly played into the issues. No real issue the first week, was in new room...More
This has been the worst hotel experience I have ever been through. We stayed for two nights and we were put on the third floor with nobody else. They did construction at 7a.m. In the room beside us. We called the front desk 4 times...More
we stay overnight in this hotel for our weekend get away. The hotel is pretty much a walking distance to everything. We park the car at the garage next door, it cost $12 a day. I believe it is with in and out privilege. The...More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 22 March 2018
Thank you for the very thorough and overall positive review. We appreciate you taking the time to post it. The newly renovated rooms are very nice and functional as is our convenient location and over night parking.
What a fantastic hotel for a Staycation Uptown. Clean restaurant, full bar with experienced bar staff. Guest relations makes you feel at home the minute you walk in. There is only valet parking. Room spacious and amenities ample. Right dab in the middle of everything...More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 19 March 2018
Thank you so much for the kind words neenscrush! We are right in the mix of everything.
One correction please: We have self park only; no valet parking is offered.
Nice, clean,comfortable rooms.
Free breakfast with lots of variety, free shuttle to and from the convention center ( or anywhere else with in a two mile radius of hotel), free parking for guests. Room service was prompt and reasonably priced but wouldn’t recommend the nachos....More
Response from CharlottehotelGM, General Manager at Residence Inn Charlotte UptownResponded 16 January 2018
Thank you taking the time to review our property. We were so pleased to hear that we provided you with clean, comfortable surroundings during your stay with us!