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All reviewsfree laundrycorporate parkseparate bedroomindoor swimming poolfire pitfree dinnerhot tubhome away from homestayed here for a weekeach morningbusiness centerfull kitchenrooms are largeoatmealpull out couchevening receptioncomfortable hotel
This hotel is very close to our corporate offices, so it's convenient for our business travelers. the staff is fantastic. Everyone is genuinely kind.
The breakfast is wonderful! Lots of fresh berries, and all kinds of healthy and indulgent options for the most important meal...More
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 15 February 2015
I want to thank you for taking the time to write a review about your recent stay with us. I was delighted to hear that you enjoyed our breakfast and thought our staff was very helpful. Our goal is to provide the ultimate in...More
I loved the hotel... it is cozy, comfortable, spacious and very clean.
The staff is very kind and they are always ready to assist you. The kindness and politeness of the staff is a big plus.
The hotel is situated in a very nice area...More
1 Thank Luciana B
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 7 February 2015
Thank you for taking the time to write such a wonderful review. We pride ourselves on delivering world class service and I'm so glad you received it.
Thank you for choosing the Staybridge Suites Charlotte Ballantyne and we hope your return again soon....More
I stayed in this hotel for about 6 weeks while working an assignment in Ballantyne. I had an excellent experience. Here are some notes on the hotel:
-Hotel is situated in a nice area with plenty of restaurants in walking distance
-Hotel staff is friendly...More
2 Thank Brian M
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 8 January 2015
Dear Brian M,
Thank you for taking the time to review our hotel, your feedback was wonderful to read. I was happy to hear you were happy with the service we provided as well as the location of our facility.
Thank you for choosing the...More
Enjoyed our weekend stay at the Staybridge Suites, it was our first time staying at Staybridge and we were impressed. Great service from all the staff, there wasn't any staff member that didn't provide a warm greeting. Rooms are spacious and clean, decor is updated...More
1 Thank Jackie L
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 15 December 2014
Thank you for taking the time to post such a wonderful review. I was glad to hear you enjoyed your stay and the warm and welcoming customer service from my team. We pride ourselves on delivering world class customer service and I am...More
The Bad: We stayed at this hotel several months ago and my truck was stolen and my husbands broken into. Our trucks were locked and park in a well lit area right in front of an exit door Security is a joke, the cameras were...More
Thank dakota c
Response from NicoleC1000, General Manager at Staybridge Suites Charlotte BallantyneResponded 11 December 2014
Dear Dakota c,
Thank you for choosing the Staybridge Suites Charlotte Ballantyne. We apologize that such an unfortunate incident occurred during your visit. After this happened, our security director and I immediately followed up with your husband to offer assistance. Our team is committed to...More