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Sonesta ES Suites Charlotte

572 reviews
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Traveller (137)
Room & Suite (61)
Storyboard
Overview
  • Excellent63%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“basketball court”(22 reviews)
“front desk”(76 reviews)
“bedroom suite”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Sonesta ES Suites Charlotte
Special Offer: Free Breakfast & Parking
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (572)Write a Review
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All reviewsbasketball courtfront deskbedroom suitefull kitchenhome away from homegreat place to stayamazing stayhot breakfastexercise roomextended stayfree breakfastlobby areadefinitely stay here againspacious roomsstayed one nightyogurtcarowinds
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61 - 65 of 560 reviews
Reviewed 16 May 2017 via mobile

I loved staying here it was a great hotel. Extremely comfortable beds. Never slept better at a hotel/motel as well as this one. And the staff was amazing, I felt welcomed and would definitely come back again.More

Thank Cristy D
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 28 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte. A good night’s sleep is very important when travelling and that is why our luxurious suites are equipped with some of the most comfortable beds in the market. Our staff is first class and work hard...More

Reviewed 6 May 2017

I stayed at Sonesta Suites Charlotte while in the area for business. It is a great facility close to the highway and close to all Charlotte has to offer. The staff is very friendly and helpful. I would recommend Sonesta Suites for your next stay...More

Review collected in partnership with Sonesta
Thank jeffreycP2086QO
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 9 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte for your recent business trip. We are happy to hear that you enjoyed your stay and found our suites to be clean and comfortable and our wonderful staff friendly and helpful. We appreciate your recommendation and...More

Reviewed 29 April 2017

Paid over $200 for room and very upset at quality. Room carpets were filthy and stained, room couch was stained in multiple places, bed sheets were clearly unchanged in one of the beds, hallways were filthy and carpets in hallways stained and dirty and stinky,...More

Review collected in partnership with Sonesta
Thank P5323NHbrianc
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 4 May 2017

Thank you for choosing the Sonesta ES Suites Charlotte. I am so sorry to hear that your stay with us was far less than satisfactory. Your comments will certainly help to improve our team and ensure that the guests we care about, such as you,...More

Reviewed 20 April 2017 via mobile

I haven't been impressed with a hotel in awhile and this little gem definitely surprised me. I happened to be there in a night where they had social hour which they served food and beverage buffet style. The staff is friendly and very helpful and...More

Thank Deion O
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 25 April 2017

Thank you for choosing the Sonesta ES Suites Charlotte and your awesome review. We’re very pleased to know that we were able to meet and exceed your expectations. The evening social is served Monday through Wednesday and is intended to provide our guests the opportunity...More

Reviewed 6 April 2017

This was the least expensive of the comparable local options (my colleagues stayed in other properties nearby), and it was the better value, VERY enthusiastic check in, the room was spacious (enormous, actually), and very comfortable and quiet. Good value for money.More

Review collected in partnership with Sonesta
Thank 171travism
Response from Shingi R, General Manager at Sonesta ES Suites CharlotteResponded 7 April 2017

Thank you for choosing the Sonesta ES Suites of Charlotte! We truly understand the importance of finding a great hotel at a great price and we’re so pleased to know that we achieved those two valuable qualities. Our reimagined suites each feature a fully equipped...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Laundry Service
Self-Serve Laundry
Free Parking
Business Centre with Internet Access
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#18 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charlotte
#10 Romantic Hotel in Charlotte
#12 Business Hotel in Charlotte
#18 Best Value Hotel in Charlotte
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (137)
Room & Suite (61)
Pool & Beach (8)
Dining (7)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Marguerite C
7 February 2017|
AnswerShow all 4 answers
Response from jennyleeharvey | Reviewed this property |
I am not sure, but would say yes since dogs are allowed.
0
Votes
Jan S
30 January 2017|
Answer
Response from Shingi R | Property representative |
Hello. Unfortunately we do not offer shuttle service, however we have great transportation partners we can recommend to schedule your pickup. Late checkout is available based on availability so if you contact the hotel... More
0
Votes
Rod M
21 September 2016|
AnswerShow all 7 answers
Response from Shingi R | Property representative |
I hope your travels to Charlotte we safe and enjoyable. We are grateful our guests were kept safe and the City of Charlotte has returned to calm.
0
Votes
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Room Tips
"there are different directions- ask at the reception. there is an elovator"
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"Ask for all the kitchenware. They have everything from can openers to big pots!"
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"When you treat your staff with care and respect they make you look good. All my coworker were complaining..."
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"Rooms we lovely, clean, excellent mattresses and clean as a whistle and spacious. We had a suite this time..."
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