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The Westin Charlotte

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Traveller (366)
360
Panoramas (41)
Dining (39)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment in Charlotte.
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Property amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
97Great for walkers
Grade: 97 out of 100
80Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
1,711Reviews
578Photos
17Q+A
100Room tips
Traveller rating
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  • 91
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Popular mentions
Here for the NBA All Star weekend. Not a player or owner, just a fan.Nice hotel, good food and great employees! Roosevelt, Val and the “dog rescue” bar tender went way above what you might expect from hotel employees to address my needs and make me feel right at home! Southern
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I liked the 5$ shoes, the food was pretty good for room service and the conference. It was VERY pricey for a plain room overlooking a concrete desert. If you are going to charge New Orleans prices you either need a more interesting location or fancier rooms.
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Response from WestinCharlotte, Hotel Manager at The Westin Charlotte
Responded 4 days ago
Dear Valued Guest, Thank you kindly for taking time to review The Westin Charlotte on TripAdvisor. Our Westin New Balance gear lending program is a very popular benefit utilized by our guests and I am delighted to know you found the gear lending option beneficial. Be well, Toby Scott-Long Hotel Manager
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We came in to town for the Easy Rider bike show. We choose this hotel because of the location and Westin name. This hotel is definitely older but well maintained from the outside BUT the rooms need a do over. The furniture is out dated, everything in the room is cheap, the walls
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Response from WestinCharlotte, Hotel Manager at The Westin Charlotte
Responded 1 week ago
Dear Valued Guest, Thank you kindly for taking time to review The Westin Charlotte on TripAdvisor. I sincerely apologize that aspects of your recent stay fell below what a true Westin experience offers. My team and I hope to be afforded the opportunity to welcome you back to our property; providing a true Westin experience. Please do not hesitate to contact me at the hotel shall you need anything. Be well, Toby Scott-Long Hotel Manager
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Marriott Platinum Premier Elite member with over 1000 nights - No room upgrade, No club, Nothing to make up for no club, had to negotiate for late checkout. It was very clear they did not appreciate my loyalty to the brand. What kind of downtown hotel does not have a club?
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Response from WestinCharlotte, Manager at The Westin Charlotte
Responded 1 week ago
Blake4913, Thank you for taking the time to review your most recent experience with us. We would like to offer our sincerest apologies that you found certain aspects of your stay disappointing. Your experience is not the experience we strive to provide our guests. Please contact the hotel and ask for myself should you need to discuss your stay further. Be well, Toby Scott-Long, Hotel Manager
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The two night stay was very nice and relaxing. Spacious and with coffee maker and mini fridge. The bed is magnificent!! Rain shower bath and lavender wellness balm was unexpected and spa like to add to the restful weekend. Wonderful room-service breakfast to start the morning
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Response from WestinCharlotte, Hotel Manager at The Westin Charlotte
Responded 1 week ago
Dear Valued Guest, My team and I sincerely appreciate your review of our iconic property. We hope you will return to The Westin Charlotte, located in the heart of the Queen City; in the near future. Our heavenly showers are wonderful and the Westin Lavender Wellness Balm really aids a relaxing night sleep in our heavenly beds. Be well, Toby Scott-Long Hotel Manager
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Photo provided by managementThe Westin Charlotte
Guest room
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They won't pick you up form the Airport, you will need to take Marta (train) to Medical center (red line) they can pick you up there. it's about 0.7 miles.
1 vote
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Yes, ride sharing services like Uber or Lyft are usually cheaper.
1 vote
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Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
1 vote
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So sorry I cannot help with that one
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"Learn the area...a lot of one way streets...under construction"
"Upper levels best view after dark and no traffic sounds"
"Request high floor away from train running next to property"
"Cannot make a recommendation here other than see if you can have a room close to elevators. I had a long walk from room to elevator."
"Go to the hotel website and look for a bargain price. The walk-up rate is significantly higher."
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PRICE RANGE
US$188 - US$452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin charlotte hotel charlottecharlotte westin
LOCATION
United StatesNorth CarolinaCharlotteSecond Ward
NUMBER OF ROOMS
700
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