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The Westin Charlotte

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Traveller (359)
Room & Suite (244)
Dining (39)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent42%
  • Very good31%
  • Average15%
  • Poor7%
  • Terrible5%
GreenLeaders GreenPartner
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment in Charlotte.
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Property amenities
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Free Internet
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Room features
Non-Smoking Rooms
Air Conditioning
Good to know
Great View
Hotel links
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Special Offer:Book Early & Save in TX!
Hotel deals
Traveller rating
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  • 254
  • 124
  • 91
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  • English
Reviewed 5 days ago
I worked with Amani Philip who was very helpful in getting my room secured for me. Very pleasant and the best customer service! She worked with me so I wouldn't have to stay elsewhere from where my convention was.
Thank sdgreene
Response from TeamMarriott, Manager at The Westin Charlotte
Responded 5 days ago
Dear sdgandddg, Thank you for being our guest at The Westin Charlotte. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We appreciate you acknowledging the attentive service provided by Amani and will share your compliments with her. Thanks for your business, and we hope to see you again soon. Be Well, Toby Scott-Long Hotel Manager
a b
Murrells Inlet, South Carolina
Reviewed 1 week ago
Very good overall experience at this Westin. All staff I interacted with ( parking valet, front desk staff, housekeeping) very friendly and professional. Rooms large - not as clean as other Westin properties (stained ottoman and hole in pull-down blinds) but otherwise very nice. Large lobby and central city location great. Self parking can be a nightmare if hotel busy - valet parking only $5 more than self park.
Thank a b
Response from TeamMarriott, Manager at The Westin Charlotte
Responded 1 week ago
Dear a b, Thank you for choosing The Westin Charlotte. We appreciate you sharing how much you liked our devoted associates and dynamic location. We look forward to seeing you again soon. Be Well, Toby Scott-Long Hotel Manager
Reviewed 1 week agovia mobile
Rob checked me in last night. He was so fast and efficient! He was pleasant and so helpful with local attractions. What a great way to start a vacation. Thanks for being great at your job and making our vacation great! #teachervacay Emmi
Thank Escape22355715455
Response from TeamMarriott, Manager at The Westin Charlotte
Responded 1 week ago
Dear Escape22355715455, Thank you for your stay at The Westin Charlotte. We are glad you had a revitalizing experience and that you were impressed with the intuitive service provided by Rob. Thank you again, and we can't wait to have the opportunity to welcome you back very soon. Be Well, Toby Scott-Long Hotel Manager
Reviewed 2 weeks agovia mobile
I would like to thank Corey and Kristin for making my visit at the Westin great. I asked if they could do something special for my man for his birthday and they upgraded our room and sent up something special.

Thanks guys for great customer service.
Thank GrandTour42650090076
Response from TeamMarriott, Manager at The Westin Charlotte
Responded 2 weeks ago
Dear GrandTour42650090076, Thank you for being our guest at The Westin Charlotte. It is lovely to know you had an enriching stay and that Corey and Kristin helped to enhance your visit. We appreciate the review and look forward to having you as our guest again. Be Well, Toby Scott-Long Hotel Manager
Ralph R
Wilmington, North Carolina
Reviewed 3 weeks agovia mobile
This is going to be our go-to hotel in Charlotte. Not only are the rooms nice sized and clean, the bar staff is friendly the valet guys at great and my favorite, you walk out of the second floor straight onto the light rail platform. Going to UNCC and or NoDa just got a lot less stressful. Spectrum Center is 2 stops away and the Convention Center only 1.
Thank Ralph R
Response from TeamMarriott, Manager at The Westin Charlotte
Responded 3 weeks ago
Dear RalphR28411, Thank you for choosing The Westin Charlotte. We appreciate you sharing how much you loved our devoted associates and dynamic location. We look forward to seeing you again soon. Be Well, Toby Scott-Long Hotel Manager
Questions & Answers
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14 May 2018|
AnswerShow all 7 answers
Response from carolina1family | Reviewed this property |
They won't pick you up form the Airport, you will need to take Marta (train) to Medical center (red line) they can pick you up there. it's about 0.7 miles.
18 November 2017|
AnswerShow all 8 answers
Response from JimChee | Reviewed this property |
Yes, ride sharing services like Uber or Lyft are usually cheaper.
28 October 2017|
AnswerShow all 6 answers
Response from MattAtl12 | Reviewed this property |
Amelie’s is awesome for breakfast:lunch, Fahrenheit (sp?) is really cool rooftop bar... the hotel is so close to everything, lots of good choices and area feels really safe to walk places!
Room Tips
"Request high floor away from train running next to property"
1 week ago
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"Cannot make a recommendation here other than see if you can have a room close to elevators. I had a long..."
22 Oct 2018
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"Go to the hotel website and look for a bargain price. The walk-up rate is significantly higher."
14 Oct 2018
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"Excellent views; the higher the better."
3 Oct 2018
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US$193 - US$373 (Based on Average Rates for a Standard Room)
westin charlotte hotel charlottecharlotte westin
United StatesNorth CarolinaCharlotteSecond Ward
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