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The location of this hotel, nice. Getting to the hotel from the highway involves some uturning. Not their fault. We stayed in a 1 bedroom king size room. Nice in size. 2 TVS, 2 a/c heating units (I couldn’t get the temperature right for nothing)....More
The place is clean but has not been renewed in a while. On the plus side they seem to be renovating the pool which will be a great addition to the offering.
I was ready to pay a bit more for a good night of...More
Had a one night stop over in between destinations and our agent booked us into the Comfort Suites, primarily due to the proximity of the hotel and the airport, accommodating a late arrival and early departure.
Staff on site were extremely friendly and helpful, answering...More
The hotel room was clean and spacious. It has a separate bedroom with a second tv. The staff was very friendly and the shuttle bus from the airport is very convenient. They offer to take us to a nearby restaurant for dinner. The location is...More
I landed in Charlotte only to find out that my flight to New York had been cancelled as part of the "bomb cyclone". Knowing that there was going to be a surge of hotel bookings I went right to my Hotwire app and got this...More
Response from William M | Property representative |
The correct answer is, please call the hotel when you have all your luggage and you are ready to be picked up. The airport does not allow shuttles to enter the pick up zone unless someone has called for it. We cannot send... More
The correct answer is, please call the hotel when you have all your luggage and you are ready to be picked up. The airport does not allow shuttles to enter the pick up zone unless someone has called for it. We cannot send the shuttle until you have all your luggage because shuttles cannot wait in the pick up zone. How long it takes, of course, depends on exactly where the shuttle is when you call and what it is doing, as well as traffic conditions, etc. Generally, if the shuttle is at the hotel when you call, it can pick you up within ten to fifteen minutes at most. We hope this information will be helpful!
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"Pretty loud on the side facing the parking lot. Hear a lot of road noise/people."