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Four Points by Sheraton Charlotte

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Traveller (79)
Room & Suite (47)
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Overview
  • Excellent17%
  • Very good33%
  • Average20%
  • Poor19%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)
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58
99
68
66
40
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All reviewsupgraded to a suitebreakfast was includedhotel shuttlebusiness centercommon areasnice roomthe shuttle driverclose to the airportdowntown charlottelynxcvscltproximitycarowindsconcert
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1 - 5 of 331 reviews
Reviewed 5 days ago via mobile

We were stuck in North Carolina when our flight was cancelled and we had to reschedule our flight. We stayed at the Sheraton not far from the airport. We did not arrive at the hotel until after 1 am. We were having an awful night....More

Thank Tampa D
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 3 days ago

Dear Tampa D, Thank you for taking the time to write a review of our hotel. I am so glad that we were able to accommodate you and make your stay better after your flight was canceled! I will be sure to share your comments...More

Hotel's Favourite
Reviewed 11 December 2017

Front Desk, Dining Room, Housekeeping,each and every employee that we encountered during our three day stay went out of their way to helpful and ensure that we enjoyed our visit. Whether it was directions, shuttle bus, restaurant recommendations, housekeeping, almond milk (for my son with...More

Thank Mary J
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 13 December 2017

Dear Mary J, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that our staff went above and beyond during your stay! I will be sure to...More

Reviewed 3 weeks ago via mobile

I checked out of this hotel this morning and truly could not wait to get settled to write about it. The gentleman who checked me in was rather pleasant, processional, and promptly got me a room not that I was in a rush or anything.....but...More

Thank Mrjid1301
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 3 weeks ago

Dear Mrjid1301, Thank you for taking the time to write a review of our hotel. I am so sorry that you encountered these issues during your stay. We are currently in the process of painting our entire building inside and out, including every one of...More

Reviewed 4 weeks ago via mobile

We had the worst experience and were sent to the Baymont by American Airlines with a free travel voucher. We knew we couldn’t stay there so we paid for our own room at the Four Points. When we arrived we were not in the best...More

Thank Stacia L
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 4 weeks ago

Thank you for taking the time to write a review of our hotel! I am so sorry that you had such a horrendous experience while you were travelling through Charlotte! I am so glad that we could chance your experience around once you came to...More

Reviewed 14 April 2018 via mobile

The stay here overall was good. The only issue I have is there are no steps inside of the hotel. We came during time of renovation so only one elevator worked. That was a little frustrating being that we drove 3 hrs none stop and...More

Thank Jasmin C
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 16 April 2018

Dear Jasmin C, Thank you for taking the time to write a review of our hotel. I am so sorry that our renovations inconvenienced you during your stay with us! Our goal is always to get the job done as quickly as possible so that...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$101 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
9 November 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"Ask for a room at the end of a hallway."
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"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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"there was no refrigerator in my room. If that's important ask for one."
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