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Renaissance Charlotte SouthPark Hotel

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#14 of 174 Hotels in Charlotte
Certificate of Excellence
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814 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Miami Beach, Florida
Reviewed 8 December 2016

I really enjoyed my stay here. It's my choice hotel when I'm in the area. The staff is superb and the stay was everything I was expecting it to be. I really enjoyed the amenities. You definitely will not be disappointed staying here. Highly recommended.

Thank Sheila B
Charleston, South Carolina
Reviewed 4 December 2016

Just came back from a girl's weekend out - we stay here every year and keep returning because we have such an excellent experience. The hotel is nicely appointed and well run, but what truly sets it apart is the customer service - It is superb in every way. Special mentions to Danny and Kiana who took care of us...

Thank rachelk1225
Raleigh, North Carolina
Reviewed 1 December 2016

We have stayed here a few times and have always been impressed with everyone who works there. They greet everyone and are very helpful. The hotel is located directly across the street from the South Park mall, which is very convenient for restaurants and shopping. There seems to be ample parking, and it is free if you self park. The...

Thank Calshopper
Charlotte, North Carolina
Reviewed 29 November 2016

Queen's Ballroom honored via 'Surprise' 60th to a dear HS friend from Michigan. (Guest here already, for the holiday) The staff was supberb..the party went off like clock work! The menu her hubby chose was melt in your mouth Prime Rib. Delicious!! That's tricky with a large group. Approx 40. I Complemented the Chef!!! The entire event was just great....

Thank 172Cindy
New Castle, Delaware
Reviewed 27 November 2016

Stayed at the Marriott Renaissance over the Thanksgiving holiday. Let me just say the hotel was great. Awesome; trendy spot. The rooms were spacious with Aveda bath products. The hotel staff was very prompt and courteous. We were given a tour of the hotel upon check-in. The gym was top rate. There is an indoor poll, which is well maintained....

Thank GigiNYC
Asheville, NC
Reviewed 23 November 2016

A very comfortable room with the best hand cream. Close to shopping and resturants Friendly staff who take the time to demonstrate the silly spinning chairs in the lobby. I rebooked this hotel for my next trip.

1Thank Snickers224
Reviewed 16 November 2016 via mobile

The hotel is as expected. Nice. The staff was attentive and friendly. Who does not enjoy a friendly smile accompanied by a cool handshake and fist bump (Danny at the door). I did not eat at any of the restaurants, but did have some of the treats they set out. Amazing little apple pie tarts.

Thank Chuck W
Chicago, Illinois
Reviewed 14 November 2016

At the front desk you will find couple of girls that most likely don't want to be there and work. Unfriendly, talking down to you like they own the hotel even having an attitude (ex: Alex). Manager (Jason) - same as the stuff. Spend some money and train your employees property.

Thank leoi114
GMRHR, Social Media and Event Activator at Renaissance Charlotte SouthPark Hotel, responded to this review

Dear Guest, We would like to sincerely apologize for your experience during check-in. It is always our goal to ensure that we are providing each guest with care and respect with every interaction but it seems we fell short. We value you bringing this review to our attention and will share it with our managers to ensure we are properly...

Oklahoma City, Oklahoma
Reviewed 14 November 2016

I am in Charlotte about ten times a year and frequently stay at the other Renaissance Hotel. This Renaissance is amazing, not a typical Renaissance. Convenient location, very friendly staff. Hot Breakfast items at the buffet could be warmer.

Thank 21,353
charlotte, United States
Reviewed 7 November 2016

We expected luxury and comfort during our family visit to Charlotte November 5-6, 2016, at the Renaissance. And we experienced not just the luxury, but the welcoming, genuinely friendly attitudes of the staff were "over the top." We were met at the front door by Danny Miller, whom we quickly began to refer to as "Mr. Personality." Then on Sunday...

Thank George C

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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: £118 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views face the mall”
 of 5 bubbles rachelk1225, 4 Dec 2016 | Read review
“Some rooms face the restaurnat. If you want a room that faces the garden or the stree, please request that.”
 of 5 bubbles GigiNYC, 27 Nov 2016 | Read review
“Make sure to request a room far from the elevator.”
 of 5 bubbles N4884NEhelenw, 2 Nov 2016 | Read review
“Room 615 is nice but just a city view”
 of 5 bubbles M8210OArebeccam, 24 Oct 2016 | Read review
“Choose a corner King for a bit larger room and because it is at the end of the hall the quietest.”
 of 5 bubbles KingJamesIII61, 22 Oct 2016 | Read review
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