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Courtyard Charlotte Arrowood

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#48 of 180 Hotels in Charlotte
Certificate of Excellence
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297 Reviews from our TripAdvisor Community

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Showing 292: English reviews
Evans
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I am very critical when it comes to hotels because I have high expectations but I have to say that I did not identify anything negative during my entire stay. The common areas and rooms were clean and the staff very nice. I even allowed my niece to crawl around on the carpet which is usually a no no because... More 

Helpful?
Thank EvansMiss
Desty D, Director of Sales at Courtyard Charlotte Arrowood, responded to this review

Dear EvansMiss, It is so wonderful to hear someone to give us such a review. And I am so happy to hear you and your little niece had a pleasant stay with us. It is our top goal as a team to provide the best for our guests. We are looking forward for your next visit and we do wish... More 

Lancaster, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
Reviewed 3 weeks ago

Comfortable hotel, with good size rooms with balconies. Up to date and in good condition. The restaurant(Starbucks in the morning) and bar(in the evening) is decent but overpriced. No complimentary coffee in the lobby.

Helpful?
Thank Bryan T
Desty D, Director of Sales at Courtyard Charlotte Arrowood, responded to this review

Dear Bryan T, We are very happy to hear you had a pleasant stay with due to comfortable hotel and rooms. We apologize that our breakfast and evening bar price a little bit outside the normal price range. And for future reference, we do provide complimentary coffees in the room. Should you are coming to Charlotte again, please give us... More 

Raleigh, North Carolina
1 review
Reviewed 26 October 2016

I was visiting the Charlotte area with my 75-year-old mom to visit her relatives that she had not seen in years. The staff at the Arrowood Courtyard was rude disrespectful and unaccommodating to our needs, they were confrontational and intimidating. They made us feel as if we were interrupting their evening. We wanted a King suite with pullouts and the... More 

Helpful?
Thank sssampson1
Desty D, Director of Sales at Courtyard Charlotte Arrowood, responded to this review

Dear Sssampson1, I am glad your mom finally met her relatives after so many years. However, I apologize for all the inconvenience you encountered during your stay with us. It is not our standard to turn down our guests request if we have any availability and capability to fix the guests issues. I will make sure to deliver your message... More 

Baltimore
Level Contributor
3 reviews
Reviewed 18 October 2016

I stayed here at the Courtyard Arrowood over the labor Day weekend. Rooms were great, amenities good and service was excellent. I truly love the balcony/patio settings. Almost like a resort. I have recommended it to friends and i will return again!

Helpful?
Thank Tyler T
Desty D, Director of Sales at Courtyard Charlotte Arrowood, responded to this review

Dear Tyler T, We are so happy to hear that you had a pleasant stay with us, and you enjoyed the almost like a resort balcony. If you ever need anything for your future stay, please let us know and we will be more than happy to assist you. Looking forward to have you back to our property. More 

Winston Salem, North Carolina
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 October 2016

The single most important thing about a hotel is my ability to sleep. I am not a light sleeper. I've spent thousands of nights in hotels. This hotel's soundproofing is terrible. All night long - SLAM. SLAM. BANG of the doors. The walls are thin and there is minimal soundproofing between rooms sharing entrance walls. You not only hear and... More 

Helpful?
1 Thank Geoffrey E
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Geoffrey E, We are so sorry to hear that you did not sleep well, while staying at our property. We always try to ensure that our guests have a peaceful, restful night. Unfortunately, as you stated, some people are inconsiderate of others. I do wish that you had reported this 'noisy neighbors' to our front desk, as we would... More 

New Castle, Delaware
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016

I was visiting Charlotte for a Microsoft Training. The hotel was located about 2 miles from the Microsoft facility. The staff was very accommodating. The only thing I have an issue with is the small exercise room. There are only 3 cardio machines: 1 elliptical and 2 treadmills). Make sure you get there early, if you may have to wait... More 

Helpful?
Thank Malcatraz
1 review
Reviewed 27 September 2016 via mobile

I'm a platinum member with Marriott and mostly stay at Courtyards. This one was a little lacking. The towels were dingy (needed a good bleaching) and in general it just felt not as clean as I have come to expect. Also, the hotel layout is a little strange. Not to mention part of the lobby area is under construction. There... More 

Helpful?
Thank Anthony C
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Anthony C, Thank you for your insight into our property. We will definitely look into your concerns in regards to the towels, as we typically never get this type of negative feedback. Our staff and management team work very hard to ensure that all of our rooms and our hotel is clean and up to Marriott standards. We do... More 

New York City, New York
2 reviews
Reviewed 22 September 2016

Room was roomy, staff was friendly, simple coffee shop with pastries for breakfast. convenient to downtown and local hotels that serve the corporate parks in area. Quick trip to the airport. Price competitively with other hotels in area.

Helpful?
Thank UWS226
Roanoke, Virginia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 September 2016 via mobile

Greeted by friendly staff and some minor construction going on. Construction is near the check in, which tells me they care. Something that needs improvement is being taken care of.. The 2nd floor hallway had no air but I didn't report it , so that's my fault. The room was cool, nicely appointed, modern and contemporary upon entering, just as... More 

Helpful?
Thank Jusbig
2 reviews
Reviewed 13 September 2016 via mobile

Our stay there was awesome, the rooms were very clean, nice pool and the employees there were very helpfull with all our questions about charlotte. Its a starbucks at the lobby and a lots of places close to the hotel to eat.

Helpful?
Thank Francisco R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 

Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte
Price Range: £72 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Arrowood staff and other travellers.
8 questions
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Prospect Hill
Morehead City, North Carolina
6 months ago
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the room that overlooked the pool”
 of 5 bubbles bryant652, 8 Nov 2016 | Read review
“Lower level pool side”
 of 5 bubbles 304tylert, 18 Oct 2016 | Read review
“Floor 1 was very quiet”
 of 5 bubbles Malcatraz, 28 Sep 2016 | Read review
“rooms facing courtyard”
 of 5 bubbles tecolajones, 6 Sep 2016 | Read review
“First level, pool view rooms are the best to sit out on the patio and have direct pool access!”
 of 5 bubbles , 5 Sep 2016 | Read review
5 of 5
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