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Courtyard Charlotte University Research Park

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#81 of 178 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte University Research Park
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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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San Antonio, Texas
Reviewed 3 weeks ago via mobile

What started out as being a relaxing peaceful night involved law enforcement having to tell fellow occupants to keep the noise down at midnight, 1 o'clock, and again, at 2 o'clock. The noise was so loud no one could sleep. The room was small, overlooked the pool area, and had a unique layout. Bathroom was appointed properly, no kitchenette, but...

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Thank Furyhorn
Roxboro, North Carolina
Reviewed 30 January 2017

The lobby and courtyard are very pretty and looked to been recently renovated. The room was very nice and modern. There was no safe in the room though. And the tub was just a plain tub, not a soaker tub. Staff was nice. Nice area.

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Helpful?
Thank Brandi W
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Hello Brandi, Thank you for your kind words about our hotel and team! We take great pride in maintaining the cleanliness and upkeep our hotel so our staff will be thrilled to receive this feedback. The security of your belongings is also important to us so we do provide complimentary use of safes located at the front desk. This area...

Reviewed 28 December 2016

Zakiya was the front desk person on duty that night and she was extremely rude, did not greet us when we came in, she stood at the side of the kitchen and we had to ask where the front desk was which pointed to and acted like she wasnt the one that was going to attend to us.She haned us...

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Helpful?
Thank marie l
Steve K, General Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for letting us know about your stay and please accept our apologies for the issues you encountered. We will be sure to review this with our team, and if I can be of any further service, please feel free to reach out to me directly. Sincerely, Steve Kutay General Manager

Charlotte, North Carolina
Reviewed 8 December 2016

Upon check-in, I was greeted with a smile from a nice male, the lobby was clean and nicely decorated. I was allowed an early check-in, a +++ at Marriott hotels. My room was clean and comfortable. I needed some sleep and the bed was awesome. I purchased something from the pantry (water) and it was very pricey. The room was...

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Helpful?
Thank Eb P
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, I am thrilled to hear you add such a great experience with our front desk team and guestroom! We take great pride in providing exceptional service to our guests and it warms us to know we were successful during your visit with us. Our team will be very happy to hear about the positive impact they made during...

Reviewed 18 November 2016

Room was clean and large. Staff was friendly and helpful upon arrival and throughout our 3 day stay.. Disappointed the room did not have a microwave. Would have been nice to have a few snacks available (at no charge) for guests. Very sufficient outlets for cell phones, tablets, etc. Location was good - convenient to shops, stores, and restaurants.

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Helpful?
Thank Richard F
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for staying with us on your first visit to Charlotte! We certainly hope you enjoyed your time in the city and plan to visit again. I am glad you found our location convenient and that the rooms made it easy for you to stay connected! We sympathize with you on the lack of a microwave and...

Pennsylvania
Reviewed 15 November 2016

Close to freeway and nice big parking lot to accommodate our RV. Happy to be able to check in early and get organized to visit with family in the area. Nice comfortable hotel at a good rate. Staff very friendly and good wifi. I've always liked the CY chain but would appreciate more/lighter breakfast options.

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Helpful?
Thank WeeLuv2Travel2
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for choosing our hotel while traveling last month! We are happy to hear your satisfaction with our location, facility, staff, and rates! We hope we'll be your hotel of choice when looking for a stopover while heading North or South on I-85. I would love to hear your feedback about breakfast menu options. If you are...

Reviewed 14 November 2016 via mobile

I was very pleased with my stay here. I have no complaints at all. Everything was clean, comfortable, affordable, and convenient. They even upgraded our king suite to a slightly larger one for free. I really appreciated that. The Chinese buffet we walked to right across the street and was excellent as well. I would definitely stay here again if...

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Helpful?
Thank Mrstlh
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for you kind words! It is very rewarding for our team to receive this kind of feedback from our guests! We look forward to welcoming you back on your next stay and invite you to let us know if there is anything we can do to make it just as great if not even better! Kindest...

Anderson, South Carolina
Reviewed 24 October 2016

Although a bit dated, this is a good Courtyard Marriott. It was clean and very economical. The staff was a bit unprofessionally over friendly with my coworker but he took it in good fun. Only one exit down I-85 from the Speedway and Concord Mills outlet mall. A short 15 to 20 minutes to Uptown. Ample free parking and conveniently...

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Helpful?
Thank Beth M
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for taking the time to provide feedback about your stay with us. I am happy to hear that our hotel met your needs and that you found our location convenient to dining, shopping, and exploring in Charlotte. I would like to apologize for your experience with our front desk team as the expectation is that we...

Weston, Florida
Reviewed 17 October 2016

Modernised, good property in an ideal location for UNC Charlotte. Plenty of food choices within walking distance. Although road crossings not easy. Friendly staff, clean room and all the facilities you would expect.

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Helpful?
Thank thomasmob
Felicia L, Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for sharing your experience at our hotel! We are pleased to hear our proximity to area restaurants and the UNC Charlotte campus met your needs during your stay. I agree that it would be helpful to have additional crossings and hopefully with the expansion of the light rail system into our area that will be taken...

Richmond, Virginia
Reviewed 8 October 2016

Friendly staff, comfortable beds and clean... Showing its age perhaps a little and a few maintenance issues noted like a leaking air conditioning unit making the water wet and access door to the parking area was not functional with pass key but convenient location for our needs this stay and overall met our expectation.

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Helpful?
Thank mjrgnsn
Steve K, General Manager at Courtyard Charlotte University Research Park, responded to this review

Dear Guest, Thank you for taking the time to let us know about your stay. Please accept our apologies concerning some of the maintenance issues you encountered. We have forwarded this information to our team to have corrected moving forward. We are glad to hear you enjoyed our staff, beds, and hotel cleanliness. We hope you will give us an...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte University Research Park staff and other travellers.
1 question
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Greenville, South Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte University Research Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view rooms preferred.”
HerdFanX2, 1 Sep 2016 | Read review
“Avoid this hotel”
Gayle593, 18 May 2016 | Read review
“Rooms on University Research Blvd side seems to be quieter”
rbeemack, 16 May 2016 | Read review
“Away from the stairwell or lobby”
510DanielC, 23 Feb 2016 | Read review
“The 2d floor suites have real (but small) balconies.”
985pattiem, 22 Jan 2016 | Read review
5 of 5