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Quality Inn

64 reviews
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Traveller (1)
Dining (1)
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Overview
  • Excellent12%
  • Very good18%
  • Average20%
  • Poor15%
  • Terrible35%
Travellers talk about
“excellent stay”(2 reviews)
“clean rooms”(2 reviews)
“next morning”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (64)Write a Review
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11 - 15 of 63 reviews
Reviewed 5 May 2017 via mobile

My initial hesitancy from poor reviews were met with a pleasant surprise of a nice stay. Like others, I was stuck here by American Airlines after a delayed flight. Everything was good. Check in was easy, the room was very clean and updated, the bed...More

Thank Wendy J
Response from Vickie H, General Manager at Quality InnResponded 15 May 2017

Thank you so much for your wonderful review! We hope you come back and see us again soon!

Reviewed 10 April 2017

This by far is the worst hotel that my mom and I have ever stayed at! From the moment we drove up and saw people hanging over the banisters on the higher levels and saw the constant running back and forth of some of the...More

Thank Tameka M
Response from Vickie H, General Manager at Quality InnResponded 18 April 2017

Thank you for taking the time to review your stay. I am very sorry to hear that you did not enjoy stay with us. Our hotel is a very busy establishment, we are busy all night long due to the fact that we are an...More

Reviewed 31 March 2017 via mobile

This hotel is located right next to I-77, which is quite a convenience, as well as near the airport and lightrail to uptown. It is nothing fancy, but they do get the job done. The breakfast is lacking a bit in terms of variety, but...More

Thank Keith M
Response from Vickie H, General Manager at Quality InnResponded 2 April 2017

Thank you for your review of your recent stay with us. We appreciate your business and hope to see you again soon!

Reviewed 5 February 2017

I contacted this hotel because it was very close to the airport. When I called I was greeted by Ryan, he was very professional over the phone and advised me I would bw taken care of whwn I arrived. I landed in Charlotte and was...More

Thank donnasY6124PX
Response from Gene P, General Manager at Quality InnResponded 16 March 2017

Thank you so much for your wonderful review. We are very excited with our recent renovations, and look forward to even more improvements coming in the near future. I will be sure to pass along your kind words to our staff. Thanks again for choosing...More

Reviewed 2 January 2017 via mobile

Was forced to stay here by American Airlines due to plane malfunctions. The lobby area was ok but once you stepped through some dirty doors with broken glass you could see it was a messed up place. The room smelled and the room opened to...More

2  Thank BuckeyeFan2015
Response from Vickie H, General Manager at Quality InnResponded 4 April 2017

I am very sorry to hear you did not enjoy your stay with us. We strive very hard for complete customer satisfaction, it is dishearting to hear you were not satisfied. Thank you for your review and we hope the next time you are in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Breakfast Available
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$58 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1)
Dining (1)
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Room Tips
"Book elsewhere!"
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"Do not stay here, it's scary! You won't get any rest."
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"there are no good views."
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"Not much choice, two floors only, facing parking lots."
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