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Embassy Suites by Hilton Charlotte

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Traveller (205)
Room & Suite (381)
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Overview
  • Excellent44%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Charlotte
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Charlotte
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,505)
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1,495 results
Traveller rating
631
391
220
136
117
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LanguageEnglish
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631
391
220
136
117
Show reviews that mention
All reviewscooked to order breakfastthe manager's receptionbreakfast staffmorning breakfastcomplimentary breakfastliving roomfamily reunionindoor poolfront desk staffdefinitely stay here againclose to the airportenjoyed my staywandaatriumlobbyshuttlecouch
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1 - 5 of 1,495 reviews
Reviewed 6 days ago

Rooms are spacious and comfortable. Beds were a little hard, but I prefer soft beds so that may be a biased opinion. The breakfast and evening receptions that were free were perfect. Just what was needed without being too much or too little. Would choose...More

Review collected in partnership with Embassy Suites Hotels
Thank Sharon A
Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded yesterday

Hi Sharon A, Thank you very much for your review. I'm happy to see you enjoyed your stay and were able to take advantage of our evening reception and breakfast. We look forward to having you return soon! All the best, Kevin - GM

Hotel's Favourite
Reviewed 4 weeks ago

Very nice, interesting place. Once inside the hotel there is an open courtyard. The bar and the breakfast restaurant are there but the rooms or outside of them are visible from there. Nice but don't take an upper floor if your afraid of heights. They...More

1  Thank DeltaBiker
Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 4 weeks ago

Hi DeltaBiker, Thanks very much for your review. Our large, open atrium gives our guests a number of options in which to gather and enjoy a meal and beverage or catch up on the news or a game. I'm glad you enjoyed your stay and...More

Reviewed 1 week ago via mobile

We came into town to take our kids to Carowinds. We usually stay at an Embassy Suites closer to the park but it was ridiculously expensive for this week, so we found this hotel 5 minutes up the road and decided to give it a...More

Thank Beachgirl025
Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded yesterday

Hi Beachgirl025, Thanks very much for your comments. We value your feedback and I share your comments with the team. I greatly appreciate you mentioning Wanda and Harvey as they are exceptional. Please accept my apology about your issues in the bathroom. We will address...More

Reviewed 1 week ago

the place is attractive in every aspect. the breakfast was delicious and the happy was a real treat. there was a lot of noise in the lobby but i chose the 8th floor for just that reason and could not hear it very much,

Review collected in partnership with Embassy Suites Hotels
Thank samueln614
Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 1 week ago

Hi samueln614, Thank you very much for your comments. I'm happy to hear you had a nice experience in breakfast and enjoyed your stay with us. We look forward to having you back soon! Take care, Kevin - GM

Reviewed 1 week ago

Beautiful lobby with nice decor. Water running down the walls and big nice open space throughout the building!!! CLEAN, SUPER NICE.....COMPLIMENTARY BREAKFAST AND RECEPTION WITH EXCEPTIONALLY SERVICE AND STAFF!!!

Review collected in partnership with Embassy Suites Hotels
Thank tiffanyfairley31
Response from KevinCharlotte, General Manager at Embassy Suites by Hilton CharlotteResponded 1 week ago

Hi tiffanyfairley31, Thanks so much for choosing our hotel. I appreciate you taking time to leave your comments. I'm happy you enjoyed your stay and look forward to you returning soon! Take care, Kevin - GM

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$147 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#45 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#45 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (205)
Room & Suite (381)
Dining (57)
Pool & Beach (40)
Amenities (49)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
SimmonsBDA
15 July 2018|
Answer
Response from Tim M | Reviewed this property |
This hotel is the other side of town from Concord Mills. There is an embassy suites that is right there at Concord Mills. embassy suites by hilton charlotte concord golf resort and spa This location does have a shuttle... More
0
Votes
Dale C
7 July 2018|
AnswerShow all 2 answers
Response from Trip W | Reviewed this property |
Fyi, one of you should make up a reason to stay in the room at least the first time it is cleaned. My girlfriend was not impressed...
0
Votes
Ashley B
12 March 2018|
AnswerShow all 2 answers
Response from MsTish42 | Reviewed this property |
No it was a solo trip no adjoining rooms. Each room has a separate sitting area from the bedroom so they are spacious
0
Votes
Room Tips
"IF you choose this place, ear plugs."
Read review
"Ask for a room on a high floor"
Read review
"the higher the floor the less noise you'll hear from the center atrium"