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Regal Inn

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89 Reviews from our TripAdvisor Community

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Showing 88: English reviews
SIDNEY
Reviewed 6 October 2012

This hotel needs a make over. Mattress had big yellow stains, shower curtain was gross at the bottom. Was really disappointed. It was my first time staying at a Ramada an it will be mylast if this is what they are like. We are professional drivers an average 2-4 nights a month in a hotel. I never mind paying more...

Review collected in partnership with Ramada
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Helpful?
Thank LISA L
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

First, I would like to apologize for your experience here at the Ramada. I would have liked the opportunity to have tried to make your stay with us a much better one. We take every positive & negative comment to heart, and we act on every negative comment. I promise you that we will act on this comment and hope...

CHARLOTTE
Reviewed 26 September 2012

Filthy hotel, housekeeping walked in room without knocking. Paint peeling, a/c noisey, shower dirty, no uniformed employees, blanket dirty, no microwave, towels old

Review collected in partnership with Ramada
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Thank ALEXmcharlotte M
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

We're very sorry that your stay here at the Ramada wasn't a pleasant one. We try to make sure that every customer is happy and comfortable during their time here. Given the opportunity, I'm sure that we could have made your stay better. If you're ever in need of a hotel in Charlotte again, please give us another chance, we'll...

KERNERSVILLE
Reviewed 26 September 2012

The area of this Ramada was convient to the highway,but it is a depressed area and there was "Ladies of the evening" walking the area. There was a rumpus on Sat. night at a little after midnight which woke me up and lasted about 10 minutes. I was told there was refrig and micro in the rooms, this was not...

Review collected in partnership with Ramada
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Helpful?
1Thank VIRGINIA F
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

Thank you for taking the time to leave a review. We're very sorry for the disturbance you encountered shortly after midnight. Unfortunately, we don't have refrigerators & microwaves in all of our rooms. Majority of our rooms have them & upon request we would have gladly moved you to a room that had one. We hope that you will return...

Hyderabad, Andhra Pradesh, India
Reviewed 25 September 2012

The Trip to Charlotte has been a pleasant one. Especially, the stay at Ramada was very comfortable one. This is a well maintained Hotel. It has all the required amenities. The Hotel provides decent breakfast for the inmates. The cleanliness of the rooms and the common areas is Excellent. There is nothing to worry when it comes to security. Wifi...

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Helpful?
1Thank Santhosh D
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

Thank you so much for your review. We always welcome positive reviews that may be helpful to other potential customers. We appreciate everything you have said and if there is anything that we can do to make your stay even better next time, please let us know!!!!

CHARLOTTE
Reviewed 25 September 2012

The hotel does show Improvements for the past 6 weeks(possibly readying itself for the DNC).The Staff is friendlier and customer Oriented.The room cleaniness remains below average-The bathrooms stink of urine and do not actually seem santitized.The Roach/pests problem has Improved.Poor cleaning practoces Note Items behind and under bed(s)-Yet you can tell the staff has increased their efforts in Customer AWARENESS.

Review collected in partnership with Ramada
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Thank No Hate H
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

Thank you for the positive/negative comments. We are taking the negative comments very seriously and will tackle them efficiently. We're sorry that your experience wasn't the best and would like the opportunity to show that more improvements will be made in the near future, as we are under new management. Please visit us again!!!

CHARLOTTE
Reviewed 24 September 2012

not a good experience not a not a good experience good experience not a good experience not a good experience not a good experience not a good experience

Review collected in partnership with Ramada
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Helpful?
Thank CRYSTAL N
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

We're very sorry that your experience with us wasn't a good one. We would have liked to had the opportunity to address your issues and make your stay a more pleasant one. Please give us the opportunity to serve you again and make your stay a more memorable one!!!

Phila
Reviewed 18 September 2012

I would not send my worse enemy to this joint. This place should be shut down. Dirty and disggusting that you want to throw up. Never, Never, again. I dont know if this was another name but I dont know how Ramada could put there name on this property

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Helpful?
Thank Linda B
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

We want to make every customer feel at home when they stay with us here at Ramada. We're very sorry that you had a bad experience while here with us. We are currently carrying a 96 Sanitation Rating with our local health department and our last inspection was only 3 weeks prior to your visit with us. We take pride...

Minneapolis, Minnesota
Reviewed 9 September 2012

Here was the situation, I had booked a 2 night stay at this Ramada last minute. The cancellation cutoff time was 1600p the day before. I called at 1655p to cancel, and was informed I would be charged for a night. So I decided, as long as I am paying, I might as well stay a night. To give you...

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Helpful?
1Thank AAGreenTech
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

I wish that your stay here at Ramada had been a much better experience for you and for that we apologize. Shortly before your stay here, management changed hands and we're currently making changes and upgrades to the property that might change your opinion of us. We hope that if ever in the area again that you would come and...

Renfrew
Reviewed 4 September 2012

The rate was good, but you know what they say..."You get what you pay for." Room was dirty, pool was dirty, entrance to parking lot had glass on it. Our rooms sprinkler system had a bag over it, toilette didn't flush. We were travelling with friends, and their room wasn't even clean. Luckily, there were un-used rooms available, but room...

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Helpful?
Thank Kensayson
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

Thank you for your review. We're very sorry that you had problems with your rooms. We have recently changed ownership and we're updating many areas of the hotel. We hope that you will give us another chance to meet your hospitality needs in the future.

Winston Salem, North Carolina
Reviewed 23 August 2012

Didn't encounter any feces, mold or pubic hairs, so I'm giving it a "poor" rather than "terrible." That said, I do not recommend staying there or at any Ramada. Room service is poor, the pool is poorly maintained (open but not clean, with no towels in pool area), and crappy continental breakfast is not even open until 7:30.

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Helpful?
Thank Jeff B
NE_Ramada_Charlotte, Front Office Manager at Regal Inn, responded to this review

We're very sorry your experience here at the Ramada wasn't a pleasant one. Given the opportunity, we would have done everything we could to make your stay a better one. In every guest room, there is a guest services directory notebook provided by the hotel with all kinds of useful information. We try to provide the guests with the most...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Regal Inn

Address: 5415 Equipment Dr, I-85 exit 41, Charlotte, NC 28262 (Formerly Ramada Charlotte Northeast/University Area)
Region: United States > North Carolina > Charlotte > Mineral Springs
Price Range: £38 - £59 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regal Inn 2*
Number of rooms: 120
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Also Known As:
Ramada Charlotte Northeast Hotel Charlotte
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NEVER,EVER...even consider staying here.”
859jaye, 22 Jul 2016 | Read review
“In order to choose a good room, choose a different hotel!”
Briellevidal, 22 Dec 2014 | Read review
“Just don't stay. Pay the little extra to stay at another hotel.”
429jessicaj, 6 May 2014 | Read review
“Choose one at a different hotel!!!!!!”
74kims, 15 Oct 2013 | Read review
“Go to a different hotel. No photos. We just wanted to get out of there..”
627robertw, 29 Jul 2013 | Read review
5 of 5