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Holiday Inn Charlotte Airport Hotel

Booking.comUS$118*
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#32 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Charlotte Airport Hotel
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295 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Conway, Sc
Reviewed 7 November 2016 via mobile

This property is nice and the King rooms are spacious. However, ask for the rooms lease affected by air traffic, like I did, or you could be up all night! The staff are very accommodating and will try to assist. The rooms have great, spacious work areas if you have lots of "homework" every night as I do.

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Helpful?
Thank TomPride
Ann S, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Thank you for your recent stay at Holiday Inn Charlotte Airport. Glad you enjoyed our spacious rooms. We do our best to accommodate our guests needs regarding location and floor.

Reviewed 2 November 2016

The hotel was fine, clean rooms and nice front desk service. We stayed in the hotel for dinner and the service was sooooo slow, I really can't emphasize how slow the service was. The next morning we had to eat there because we had already bought the breakfast tickets. Again the service was slow, thank goodness we knew so we...

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Helpful?
Thank Nathaly S
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Nathaly S, We are extremely concerned to note your dissatisfaction with the service provided by the restaurant service. We have passed down your comment to our Food and Beverage Director and Chef. I am glad to hear that our staff was able to make things better for you.

Marble Falls, Texas
Reviewed 31 October 2016

Loved the restaurant and waitstaff was amazing. They were hardworking even though a big conference was going on in the hotel. Tamika in the restaurant was so accommodating and provided excellent service. The hotel furnishings and beds were very comfortable and up to date.

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Helpful?
Thank babinrealty
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear babinrealty, Thank you for taking the time to review our property. I am glad to hear that our staff was able to make your stay a pleasant one by providing excellent customer service. The next time you are in town, do not hesitate to give us a call and book a room with us again.

Winston-Salem, United States
Reviewed 28 October 2016

My carry-on was dropped by staff on the way to the airport. When I got in the airport I found my screen was damaged. I emailed them, and got no answer for 2 weeks. Emailed again, and was told you cannot prove we damaged it. My computer was 2 months old and I offered the receipt. I feel they took...

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Helpful?
Thank Matthew W
Danna2707, Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

We stick behind our investigation findings. We wish you safe travels on your missions.

Lake Forest, Illinois
Reviewed 17 October 2016

I confess I don't have a good brand memory of Holiday Inn hotels generally. But this was close to the airport and a good price. I will come back here! This hotel was modern, the staff was super nice. The rooms were new and dark and quiet. Free shuttle to the airport was excellent. My only advice would be to...

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Helpful?
Thank Bartleymon
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Bartleymon, We appreciate your four star review and the time that you have taken to share your experience with us! Please accept my sincere apology on behalf of our company. I am very sorry to learn that your experience in the restaurant, was less than adequate. I will make sure this is addressed. Thank you for being a valued...

Joplin, Missouri
Reviewed 14 October 2016

Check in went well - lobby area nice - room had a king size bed - bed was comfortable, furnishings suitable - bath room clean - floors (carpet) appeared to be clean. Restaurant: breakfast sign indicating to wait to be seated - waited 7 minutes and was still not seated - seated my self - buffet (self serve) - selection...

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Helpful?
Thank Oliver B
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Oliver B, Thank you for your time and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your high score in room cleanliness. However, we’re sorry about the lack of restaurant service provided in the restaurant during...

Saint Louis, Missouri
Reviewed 12 October 2016

Good location to the airport with shuttle service. Shuttle was prompt and courteous. Room was spacious with king bed and separate sofa. Frequented the hotel restaurant for breakfast buffet every morning for convenience and 2x for dinner. Breakfast was spotty with management filling in for disorganized waitresses. 10 people at a buffet & they couldn't seem to get coffee,juice &...

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Helpful?
Thank V S
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear V S, Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention. However, we’re sorry about the lack of water during your stay which was unacceptable. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest...

Southampton, United Kingdom
Reviewed 29 September 2016 via mobile

Stayed here one night after a long flight, hotel room is comfortable, staff are friendly, decent choice of beers in the bar. Remember to call for the courtesy shuttle from the airport, or you may be waiting a long time! Overall a good experience.

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Helpful?
Thank Sail1960
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear Sail1960, We are pleased your stay was enjoyable, thank you for the positive feedback. Our shuttle pick up from the airport is on demand, guest will have to call for pick up. We apologize if you had to wait. Hoping to have you stay again with us. Thank You!

Lititz, Pennsylvania
Reviewed 22 September 2016

My overall impression of this hotel during my stay here this week was that - wow - this is a busy place. Most likely due to its convenient location to CLT and I85, as well as the fact that the renovations completely transformed this hotel into a really nice place. I stayed in a king leisure room that included a...

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Helpful?
Thank BVDPA
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear BVDPA, Thank you for sparing your time in completing our Feedback Form. We apologize for the annoyance/inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable. We continue to be committed to provide you and all our guests with the highest standard of service...

Conway, South Carolina
Reviewed 19 September 2016 via mobile

I stayed at the Holiday Inn Charlotte Airport for a birthday getaway and to attend the 49ers vs Panthers NFL game. The location was perfect, only 15 min from the stadium. The staff was very friendly. Everyone from the front desk to the F&B staff to the housekeeping and maintenance departments always spoke when passing by and made me feel...

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Helpful?
Thank cte843cway
Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel, responded to this review

Dear cte843cway, Thank you very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Holiday Inn Charlotte Airport. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Holiday Inn Charlotte Airport is located just one mile away from Charlotte Douglas International Airport and minutes from the Queen City's finest attractions. Our 7 million dollar state-of-the-art renovation includes guest rooms, lobby, restaurant, bar, and over 5,000 square feet of meeting space, as well as exterior renovations to include building, parking lot, and landscaping. Amenities include complimentary in-room Wi-Fi access, fitness center, 24-hour business center, complimentary 24-hour airport shuttle service, outdoor pool, complimentary on-site parking, and The Hub Bar & Grill. The Hub Bar & Grill is a full service restaurant offering classic American cuisine for breakfast, lunch, and dinner with a wide variety of draft beer, wine, and cocktails. The Holiday Inn Charlotte Airport is only minutes away from some of the area's finest attractions including the Carolinas Aviation Museum, Billy Graham Library, US National Whitewater Center, Charlotte Convention Center, Bank of America Stadium, Uptown Charlotte, NASCAR Hall of Fame, Charlotte Knights Stadium, Carowinds Amusement Park, and Charlotte Motor Speedway. ... more   less 

Additional Information about Holiday Inn Charlotte Airport Hotel

Address: 2707 Little Rock Rd, Charlotte, NC 28214-3020
Region: United States > North Carolina > Charlotte
Price Range: £88 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte Airport Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Charlotte Holiday Inn
Holiday Inn Charlotte
Hotel Style:
#26 Romantic Hotel in Charlotte
#30 Business Hotel in Charlotte
#42 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte Airport Hotel staff and other travellers.
19 questions
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Questions? Get answers from Holiday Inn Charlotte Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms away from elevator are quietest”
137ilsej, 16 May 2017 | Read review
“Check the temp on the fridge before using.”
h0lleg, 28 Apr 2017 | Read review
“Great rooms”
rong185, 27 Apr 2017 | Read review
“If you don't want a very long walk down a very long hallway, ask for one near an elevator.”
JWLeigh, 23 Feb 2017 | Read review
“1st or 2nd floor back of the building away from airport”
240judithr, 28 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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