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Charlotte Marriott City Center

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Traveller (219)
Room & Suite (162)
Dining (52)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Bringing new polish to a building filled with history and character, Charlotte Marriott City Center is breaking the mold of hotel design with a residential-style aesthetic. Our downtowCharlotte, North Carolina hotel's reinvented style draws the Charlotte community into dynamic, tech-enabled public spaces perfect for connectivity and integration. Our fresh, open-design approach to the traditional hotel lobby features a coffee social hub with locally sourced coffee, unique retail and limited-edition food selections. Stoke, a community-inspired dining experience with an immersive kitchen, places guests in the center of the action. We've tailored our guest room designs with inventive solutions, and our new fitness concept goes beyond the ordinary with more than 600 on-demand workouts and state-of-the-art equipment. Foster collaboration and harness the ingenuity of your group in 20,000 square feet of flexible meeting space, including our new Event Hub with high-end technology enhancements.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
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Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
196Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
980Reviews
414Photos
19Q+A
100Room tips
Traveller rating
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  • 43
  • 28
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Popular mentions
Spent 1 night here recently for a race, and we all loved it. Very central location. Easy walk to the Convention Center. Easy walk to Spectrum Center. And lots of places to eat close by. Staff was nice and helpful. And our room had no carpet - just a nice laminate flooring.
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Response from TeamMarriott, Manager at Charlotte Marriott City Center
Responded 1 week ago
Dear MsWms, Thank you so much for choosing to stay at the Charlotte Marriott City Center. We are happy you loved our attentive staff and that our ideal location was convenient for your visit to all the many attractions of our city. We can't wait to welcome you back soon. Thank you, Seamus Gallagher Director of Guest Experience
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Despite there being a standing message on my corporate booking template that I prefer my room away from elevators and in a quiet location, they checked me into a queen-bedded room (I had booked a king), which was immediately outside the elevator bank and adjacent to the ice
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Response from TeamMarriott, General Manager at Charlotte Marriott City Center
Responded 1 week ago
Dear CJWWW, We appreciate you choosing our hotel for your visit to downtown Charlotte, and we are very sorry that your requests and preferences were not honored. Our focus is on the comfort and satisfaction of our guests, and we apologize for falling short this time. We would have been happy to address your concerns while you were with us and we hope you will give us another chance to provide you with a more enjoyable stay. Thank you, Seamus Gallagher Director of Guest Experience
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I travel a ton and Billy at the front desk is such a breath of fresh air.his smile lights up a room. We try our best to always stay at this hotel when in Charlotte just because Billy is always there and very personable!!! I even bug him to take a pic with me every time i visit
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Response from TeamMarriott, Manager at Charlotte Marriott City Center
Responded 2 weeks ago
Dear Shann F, We appreciate your consistent support of the Charlotte Marriott City Center. We are glad you liked the great service provided by Billy and will definitely share your compliments with him. Thank you so much, and we look forward to seeing you back soon. Thank you, Seamus Gallagher Director of Guest Experience
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Friendly accommodating service from the front desk throughout the hotel. The M Club here is one of the nicest I have seen, and the service is second to none. Love the healthy floor option, but every room makes me feel comfortable, relaxed, and valued. Coco and the Director is a
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Response from TeamMarriott, Manager at Charlotte Marriott City Center
Responded 3 weeks ago
Dear PEJulius, We are delighted we exceeded your expectations for an outstanding stay at the Charlotte Marriott City Center, and we thank you for sharing your experience with other travelers. Nestled in the heart of Charlotte's downtown district, we love offering our guests a modern and relaxing retreat! It was our pleasure having you as our guest, and we look forward to seeing you on your next trip to the area. Thank you, Seamus Gallagher Director of Guest Experience
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We are local to this hotel but like to have a quick get away and stay at an uptown hotel and have dinner. We hadn't stayed here in a while. The renovations are really nice in the lobby and restaurants. M Club is a great edition on the first floor, which was free to us as
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Response from TeamMarriott, Manager at Charlotte Marriott City Center
Responded 3 weeks ago
Dear cindeeandjim, Thank you for choosing the Charlotte Marriott City Center once more and for being loyal to our brand. We are glad you liked our comfortable bedding and that you had a good time at M Club. However, we're sorry for the inconvenience you had in your room. We look forward to having you as our guest again. Thank you, Seamus Gallagher Director of Guest Experience
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12345633
First floor behind registration
0 votes
How much is the valet parking?
$28 a day. Canadian of course.
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Is there a pool at this hotel?
No pool
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Is it near a shopping mall
not really. but the three big malls are all accessible within about 20 minutes drive. Northlake on 77 and Carolina Place on 485 are easy drives.
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1234
"double check bill before leaving!"
"No complains with street noise on 18th floor"
"upper floor & away from elevator"
"Construction was going on across the street-started at 5:30 am on Saturday morning! Get a room on the other side where it's quiet."
"Conference rooms/ banquets are on the 3rd floor........5 and above should be more quiet"
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PRICE RANGE
US$185 - US$524 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charlotte marriott city hotel charlottemarriott charlotte
LOCATION
United StatesNorth CarolinaCharlotteFourth Ward
NUMBER OF ROOMS
446
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