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Hilton Charlotte Center City

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#32 of 175 Hotels in Charlotte
Certificate of Excellence
GreenLeadersBronze level
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Hilton Charlotte Center City
Hilton Charlotte Center City
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1,283 Reviews from our TripAdvisor Community

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Showing 1,260: English reviews
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Raleigh
Reviewed 2 days ago NEW

An amazing hotel, with the world's best hospitality team! 😀 Each time I stay here, the team knows me by name, the accommodations are flawless, and the food is delicious! It's because of their service, I'll always be a loyal Hilton customer 😀

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MrMervinNC
Flat Rock, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This was our first stay at this hotel. It is very conveniently located to all the facilities downtown in Charlotte. We attended the NASCAR Hall of Fame Induction Ceremony held at the Convention Center. We were able to walk to the facility after a wonderful dinner at the hotel. We went to the NASCAR Hall of Fame the following day...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ronald B
About Hotel's Favourite Review
San Francisco, CA
Reviewed 6 days ago NEW

I don't really know where to being about this stay at Hilton Charlotte City Centre, but overall we left very disappointed and would not stay again. We went for a family trip to Charlotte and chose the hotel due to the proximity to downtown attractions like the kids science museum. I felt like this hotel catered primarily to the business...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank nothruaccess
charlotte, United States
Reviewed 6 days ago NEW

The Hotel staff are very professional, welcoming and polite always ready to assist. The hotel location and also its very clean and neat. I was allowed to check in early too. The rooms are spacious and well maintained. Its within a walking distance to alot of places and some restaurants too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank stephengB6893UE
Erwin, United States
Reviewed 6 days ago NEW

This hotel staff was so rude and the hotel room had a bad smell. We were told one thing when we made reservations then what actually took place when we arrived and checked in. I will not be staying here ever again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank V1567CMkarenh
No Address
Reviewed 1 week ago NEW

Hilton Hotel in Uptown Charlotte is in a convenient location and the facility itself is somewhat above average. As others have noted there is a charge for parking onsite. Hotel also seemed to have problems with the credit card used for my online reservation and threatened to cancel my room at the last minute if I did not call to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank S6352JUwilliamm
Adelaide, Australia
Reviewed 1 week ago via mobile

My experience here was nothing but great. My check in was quick and easy and welcoming. The car parking slightly confused me on how to enter the hotel from parking garage but I soon found my way. My room was adequate and clean. I had room service which was timely and hot on arrival and tasted good. The location was...

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Helpful?
Thank dja_mr
Phoenix, United States
Reviewed 1 week ago

This Hilton property is located in the middle of uptown Charlotte with convenient walking access to restaurants, office locations and the local YMCA. A great value with all the amenities. Rooms are clean with nice city views.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brad M
Trinity
Reviewed 1 week ago

Beautiful hotel close to a nice selection of restaurants, bars, and convenient to the Spectrum Center.. can be difficult to navigate between check in desk, parking garage, parking garage elevator, to hotel room elevators....probably typical for downtown city location. Stayed in the least expensive king bedroom.. room was clean, probably renovated recently but was very small room with thin walls,...

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Helpful?
Thank jasonaM164LF
Utica, New York
Reviewed 2 weeks ago

My husband and I were guests for 2 nights, May 14 and 15,2016 and had some issues. Initially we checked in without incidence. The issues began on day 2. We arrived back at the hotel after a busy day in the city and the valet was not available to take the car. My husband waited 30-40 minutes for the valet...

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Helpful?
Thank lora p
lmtaintor, Manager at Hilton Charlotte Center City, responded to this review

Dear Lora P, I am sincerely sorry for the experience you had during your stay last May. The safety and security of not only our guests but their possessions is our number one priority. The level of service you experienced is not acceptable and will be addressed immediately. In order for me to better assist, please email me your best...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Charlotte Center City hotel and enjoy our downtown location. Our Charlotte hotel is situated in the heart of the city across from the Charlotte Convention Center, within walking distance to restaurants, entertainment, and museums. Travel to the hotel from Charlotte/Douglas International Airport in just 15 minutes. Maintain fitness regimens at the local YMCA Health Club featuring the latest cardiovascular equipment, exercise classes and an Olympic-sized lap pool. Wind down in the hotel at the Coastal Bar, enjoying the atmospheric lighting and innovative cocktails. Dine in the Coastal Kitchen restaurant serving American classics with a new Southern twist. Retire to a contemporary Guest room featuring the latest multimedia technology on the 42-inch plasma TV. Get down to business at the work desk with an ergonomic chair or simply relax on the comfortable bed. Choose an executive room or suite for more space, great views of the city, and Executive Lounge privileges including a complimentary breakfast and drinks and snacks in the evenings. ... more   less 

Additional Information about Hilton Charlotte Center City

Address: 222 East Third Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: £106 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Charlotte Center City 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Hilton Charlotte Center City Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#4 Luxury Hotel in Charlotte
#8 Green Hotel in Charlotte
#36 Business Hotel in Charlotte
#48 Romantic Hotel in Charlotte
#52 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Center City staff and other travellers.
9 questions
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Boston, Massachusetts
3 months ago
Indianapolis, Indiana
11 months ago

See all questions (9)

Questions? Get answers from Hilton Charlotte Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a lot of room selections, probably get what you pay for”
 of 5 bubbles jasonaM164LF, 15 Feb 2017 | Read review
“quiet floors, city views, close to everything”
 of 5 bubbles laurasE577MB, 13 Feb 2017 | Read review
“request city view, request fridge at check in (if needed), double room sleeps 4 comfortably”
 of 5 bubbles jhinson2457, 17 Jan 2017 | Read review
“Charlotte is growing and that means construction towers. Keep this in mind no matter where you stay.”
 of 5 bubbles BDCorum, 19 Dec 2016 | Read review
“15th floor”
 of 5 bubbles angelaj901, 7 Dec 2016 | Read review
5 of 5