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Charlotte Marriott SouthPark

Expedia.comUS$172*
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#54 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Charlotte Marriott SouthPark
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504 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Columbia, South Carolina
Reviewed 11 June 2015

We visit this hotel often, main,y due to its proximity to shopping at South Park mall and the nice shops and restaurants that you can access through the back walkway. The staff were very welcoming, the ambience was great - nice fruity water on tap in the lobby as well as nice crisp white wine for happy hour. Rooms were...

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Helpful?
1Thank Alice Ann R
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re happy to hear that you continue to find our hotel accommodating for your traveling needs and it’s great to hear that you’ve enjoyed the shopping opportunities in SouthPark, as well. Our staff will appreciate you recognizing their friendliness and look forward to welcoming back in the future!

Lyman, South Carolina
Reviewed 6 June 2015

Overall the hotel was very beautiful! The Grounds/Landscape, the Entrance, the Lobby, the Hallways - all very clean and attractive. The aroma when entering the hotel and throughout the hallways was wonderful - almost like a fragrant Spa Experience just by walking through the hotel. Smelled amazing! The front desk staff was very welcoming. The Housekeeping staff was very cordial!...

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Helpful?
1Thank TLD1976
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property, we’re happy to hear how impressive you found our grounds and lobby upon arrival. We are disappointed to hear about the issues in your guest room shortly after checking in. Your comments have been shared with our Front Desk and Housekeeping staff to ensure this was an isolated issue. We...

Miami, Florida
Reviewed 4 June 2015 via mobile

I visited the Marriott Southpark while visiting family members in charlotte. I really loved this hotel. The staff is just amazing and they can't do anything else to make your stay better. I which all hotel manager stayed at this hotel so they can see what good customer service is. The hotel is located right next to Southpark mall. If...

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Helpful?
Thank Jose S
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for your kind words about our staff! Our Hosts are very dedicated to our guests and we appreciate you recognizing that. We’re glad you were able to enjoy the SouthPark area and venture into Uptown as well. We look forward to your next visit and delivering you with another positive experience!

Reviewed 31 May 2015

We needed a hotel for one night and wish we could’ve stayed longer. We will definitely re-book this hotel because of the excellent rate, the excellent service from booking to arrival. The view wasn’t great and we didn’t receive free breakfast, but the Staff was EXCELLENT and very accommodating. They were friendly and made our stay comfortable. The hotel is...

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Helpful?
1Thank Sheba R
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for this kind review about our hotel! We are thrilled to hear how much you enjoyed your stay; we wish your trip could have lasted longer too. Our staff will value your kind comments about their service. It sounds like you were able to enjoy a decent amount of SouthPark during your one night and we look forward...

Columbus, Ohio
Reviewed 30 May 2015

We stopped here on our way to Hilton Head. The location was great - a large mall, many restaurants were nearby. The hotel was wonderful and I particularly liked the large bathroom. The only thing I question was that we are gold Marriott members, and we weren't offered the concierge floor. We ate breakfast on the main floor and a...

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Helpful?
Thank terryj140
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property in such a glowing light. We apologize for any confusion about concierge access. The concierge lounge is open Monday through Friday and a continental breakfast is served from the restaurant on the weekends. We hope the remainder of your trip was enjoyable and look forward to the opportunity of hosting you again!

London, United Kingdom
Reviewed 29 May 2015

Arriving mid afternoon from London,UK, I was pleased with the overall appearance of the hotel. I was welcomed by Jacqui on the front desk and promptly checked in. My room request of a high floor was accommodated. The room allocated was beside the lift and it was no problem for Jacqui to change that when I requested it. The room...

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Helpful?
Thank kerry70
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing Jacqui for her assistance during your visit with us. We’re happy to hear how comfortable you felt in your guest room, especially after such a long trip. We do apologize for the maintenance inconvenience but we’re glad the AC issue was solved within minutes. We appreciate your recommendation and hope you enjoyed your time in Charlotte!

Coraopolis, Pennsylvania
Reviewed 27 May 2015

Great Hotel...typically Marriott quality. Great staff, clean and comfortable rooms, convenient to Mall, restaurants, etc. Loved the stay! Tremendous amount of restaurants in the Mall and the Mall is literally walking distance from this hotel( maybe a 5 minute walk)!! It has a Maggianos, Cheesecake Factory, and Chuy's( Mexican food) and all are delicious.

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Helpful?
1Thank lease123
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our property. We’re glad that you enjoyed your guest room, our friendly staff and the enjoyable SouthPark area. We hope to have the chance of hosting you again!

Asheville, North Carolina
Reviewed 26 May 2015

I was not totally impressed with our room. It was plain but clean. However, I must compliment one of the gentleman, named Tony, working there. He held the door open as I walked out to the back seating area. I chose a little couch to sit and read. I had been sitting there for just a couple minutes and Tony...

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Helpful?
1Thank ajl7596
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you recognizing Tony for his attentiveness during your visit. He is a great asset to our team and will value your kind comments. We hope the remainder of your trip in Charlotte was enjoyable and hope to see you again!

Scranton, Pennsylvania
Reviewed 22 May 2015

I stayed here for business and from the time we checked in, the staff took care of me and my colleagues so well! We had a great breakfast at the hotel and later in the day, they had a complimentary drink which was delicious! The hotel is updated and my loom was quite large. It was very clean and comfortable...

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Helpful?
2Thank mtntrvlr99
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you and your colleagues felt so comfortable and taken care of by our Hosts. Our welcome amenities are a guest favorite, so it’s great you were able to enjoy the evening cocktails! We will share your positive comments and suggestions about our guest room with our team so we know where there is room...

Reviewed 17 May 2015

The is a really nice property, staff was outstanding from check in to check out real Southern Charm. The rooms were very comfortable, and spotless clean. The breakfast was very good. It is a nice quiet area with shopping mall close by.

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Helpful?
Thank Jimmy K
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property and for recognizing our staff’s attentiveness! We are happy you enjoyed yourself and hope to host you again!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: £107 - £257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#7 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
5 questions
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like taking bubble baths, make sure you ask for a room with a bathtub.”
ValerieP216, 17 May 2017 | Read review
“Most all are fine.”
174elysek, 17 May 2017 | Read review
“Book at the Marriott Renaissance down the street.”
HankN776, 16 May 2017 | Read review
“Staff is great”
nbregenzer85, 13 Apr 2017 | Read review
“Get a room on a higher floor and away from the elevators which are noisy.”
907RichardS907, 28 Mar 2017 | Read review
5 of 5
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US$172* /night
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Prices are for 1 room, 2 adults
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