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Holiday Inn Express Cherokee/Casino

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Holiday Inn Express Cherokee\/Casino
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279 Reviews from our TripAdvisor Community

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Showing 275: English reviews
West Yellowstone
Reviewed 1 week ago via mobile

Stayed here on business. Couldn't really leave due to co-workers. Immediately smelled cigarette smoke in the building. My room had definitely been smoked in. Signs say property is 100 percent smoke free, but obviously not true. Disappointed.

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Thank Brian W
Floyd, Virginia
Reviewed 1 week ago via mobile

We stayed for 2 nights while attending a concert at Harrahs Casino and found the hotel to be extremely convenient to the casino. It was a short few minute walk between the two properties. The hotel has been remodeled to a certain degree but it isn't as nice as many of the other Holiday Inn properties that we've stayed in....

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Thank Jason G
Reviewed 4 weeks ago via mobile

Keep in mind this is a 2 star hotel. For a 2star hotel I will give it good marks. Friendly staff, my king room was extra roomy, breakfast was barely fair, decent price, clean, mostly updated. 5-8 minute walk to casino floor.

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Thank Jill S
Houston, Texas
Reviewed 2 November 2016

We spent 2 nights in this property while visiting Smoky Mountain NP. The room is clean and comfortable, nothing fancy. Bed sheets and mattress are good, nothing stands out. Bathroom is also very clean, and has good quality towels. Breakfast options are very limited. It has great room for improvement. Casino across from street has a variety of dining options.

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Thank BlueSea97
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear BlueSea97, Thank you for choosing to stay with us and for leaving a review. I am very delighted to know that you found our rooms and bathroom clean and comfortable. However, I regret that you did not fully enjoy your stay with us due to the breakfast selection. I have noted your comments and have forwarded them to our...

Warner Robins, Georgia
Reviewed 1 November 2016

My husband and I have stayed at the Holiday Inn Express Cherokee several times, initially because of its proximity to Harrah's, which is a short walk across the street. It has never disappointed us. The property has been updated, providing eye-pleasing surroundings with a quiet, restful decor. Breakfast was excellent. The person in charge watched over popular items like a...

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Thank zdrakas
Fort Mill, South Carolina
Reviewed 31 October 2016 via mobile

We went to see the beautiful foliage and went to the top of the mountains was Gorgeous,..and don't miss the local restaurants the food is incredible and so reasonable., Also went to Harrah's Casino the time went so fast stayed 2 nights...hotel was nice breakfast so so...for a Holiday inn I was not impressed but just slept there. Not many...

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Helpful?
Thank MaryM925424
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear MaryM925424, Your insights are important to us and we appreciate your visit at Holiday Inn Express & Suites Cherokee Casino, NC. It is unfortunate that you found our hotel to be lacking with amenities. On the other hand, it is good to read that you enjoyed your stay nonetheless and noted our property and breakfast service to be pleasant....

Gulf Shores, Alabama
Reviewed 24 October 2016

We stay at this property every fall. Cherokee provides easy access to the Great Smokey Mountain National Park and the Blue Ridge Parkway. This year we were pleased to see they have recently redone the entire property. Everything is fresh and clean - lobby, rooms and breakfast area. The staff was excellent - friendly and helpful. The only complaint I...

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1Thank Jeanie B
Reviewed 24 October 2016

Across from the casino. People coming and going all night, laughing, carrying on, shouting part of the time. Could hear them in the parking lot shouting. Finally called the front desk at 4 am. Was quiet for awhile. Pillows smelled of smoke, the room didn't, but the room was very musty, stale upon entry. Had to run the fan a...

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Thank Chuck B
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear Chuck B, First of all, thank you very much for your recent stay at our Holiday Inn Express & Suites Cherokee Casino, NC. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise, bed condition and the pillow. We will address this concern. We’d like to obtain some additional detail...

Kingston, New York
Reviewed 17 October 2016

Nice hotel just outside downtown area, across from Harah's casino. Nice , friendly staff. Clean room, comfortable bed. Nice breakfast. Good restaurants across in casino. If you like to gamble, very convenient. Nice spa in casino. 5 minutes drive to Cherokee Indian museum and shopping area. 10 min. drive to blue ridge parkway. Check in was fast.

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1Thank dineshparikh5
Florida
Reviewed 14 October 2016

What a disappointment compared to other Holiday Inn Express hotels I have stayed in for many years now. Bed was a lumpy mattress, pillows were flat, given a room outside the ice machine that someone needed to fill every morning at 6am, faced the parking lot of horns blowing and sirens going off, breakfast space too small for the number...

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1Thank KimF375
IHGService, Guest Relations Manager at Holiday Inn Express Cherokee/Casino, responded to this review

Dear KimF375, Foremost, thank you for choosing the Holiday Inn Express hotel brand for your travel needs. I appreciate you taking the time to provide feedback on your recent stay with us. It is regrettable that the bed and room amenities did not leave you impressed, and that the breakfast experience and noise disturbance were not at par with your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Let the Cherokee Holiday Inn Express Hotel & Suites be your center of operations when you visit the Cherokee area. Located at the entrance of Harrah's Cherokee Casino our brand new hotel is also just minutes from the Great Smoky National Park, trout fishing, whitewater rafting and Cherokee historical attractions. Our 93 room property not only offers beauty in landscaping and architectural design, it offers the latest in technology and superior customer service to make your stay a truly unique experience. Our spacious rooms are beautifully furnished and are equipped with high speed internet, state of the art telephone system with voice mail, remote control cable TV, irons, ironing boards and hair dryers. There are 16 suites and four ADA accessible rooms for those who might need expanded options. Your complimentary breakfast will be served in our beautiful two story Great Room which features a massive stone fireplace. You will enjoy working out in our well equipped fitness center overlooking our courtyard and pool area. When you visit Cherokee you don't have to gamble on comfort or convenience. At Holiday Inn Express Hotel & Suites great service is always a sure bet. ... more   less 

Additional Information about Holiday Inn Express Cherokee/Casino

Address: 376 Paint Town Rd, Highway 19 and Highway 441, Cherokee, NC 28719-9120
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: £81 - £174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cherokee/Casino 2.5*
Number of rooms: 93
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Also Known As:
Holiday Inn Express Cherokee/ Hotel Cherokee
Holiday Inn Cherokee
Cherokee Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cherokee/Casino staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner suite on the third and top floor....Super quiet.”
 of 5 bubbles zdrakas, 1 Nov 2016 | Read review
“Reserve your room well in advance. there were at leats 3 parties turned away while we were checking in. They were fully booked.”
 of 5 bubbles PeterT55, 5 Oct 2016 | Read review
“We only spent one night and like I said room we had was clean. That is my priority.”
 of 5 bubbles 702francesw, 27 Sep 2016 | Read review
“Ask for a room that faces the street. You won't hear the trash truck that way.”
 of 5 bubbles anthonysO6847FW, 14 Sep 2016 | Read review
“Ask for top floor”
 of 5 bubbles weezee42, 2 Sep 2016 | Read review
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