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Holiday Inn Express Charlotte - Concord / I-85

Booking.comUS$106*
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#10 of 26 Hotels in Concord
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Charlotte - Concord \/ I-85
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178 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charlotte - Concord / I-85
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Showing 172: English reviews
Elon, North Carolina
Reviewed 23 September 2015

Stayed here with our grandchildren for a concert at PNC. The staff is friendly, courteous and professional. The room was clean, well appointed and quiet. They have a manager reception each night with great good from local restaurants. This is a great place to stay.

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Helpful?
Thank Jim W
Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your 5 star review of our hotel. I am glad to hear that you enjoyed your stay with us. Our staff takes great pride in going above and beyond to please our guests, so we value your feedback. We certainly hope that you visit us again! Sincerely, Tyler C

Lumberton, North Carolina
Reviewed 20 September 2015 via mobile

We stayed at this hotel Sept 18 &19. Cannot say anything bad about our experience. We stay at this hotel this weekend every year and always receive excellent service. Convenient to restaurants, shopping, and local attractions. They serve a variety of food for breakfast.

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Helpful?
Thank bpgalbreath
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope to see you next year! Sincerely, Billy G

Ontario, Canada
Reviewed 15 September 2015

Very accommodating hotel, we stayed at the Holiday Inn Express while passing thru Concord on our way back to Canada, we stopped here and Cindy the front desk agent was so helpful, friendly and really made our stay great! The building & rooms are very clean & the breakfast is the best! Make sure to take advantage of the already...

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Helpful?
Thank AdvetnureDiva
Tyler C, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Billy G General Manager

Reviewed 11 September 2015

We traveled to North Carolina to visit friends getting married and thought that the Holiday Inn franchise was a good choice. Not so! Here's why: They use a horrible, disgusting smelling strong chemical to clean the common areas which is overwhelming in its stench. Every morning there were mops sitting in buckets of this stuff all over the place and...

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Helpful?
Thank LogCabinHeaven
Billy G, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,...

Wolcott, Connecticut
Reviewed 12 August 2015

We stayed here on the recommendation of a cousin who has stayed before. Stayed in a King room with a pull out love seat the first night because we arrived a day early and the two bed rooms were sold out. The next day we moved to a room with two queen beds. Both rooms were spacious and the beds...

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Helpful?
Thank Deb G
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Billy G General Manager

Oshawa
Reviewed 28 July 2015 via mobile

When you stay at a holiday inn you can feel confident that your stay will be good. We paid a little more then we would have liked but there wasn't much choice with hotels being full. We were traveling by car from Canada to south Carolina and needed a shot to rest our heads for a few hours. The morning...

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Helpful?
Thank Lori W
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you so much for your 5 star review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Billy G General Manager

Reviewed 18 July 2015 via mobile

This was a quick stop off for my husband and I. We didn't get there until midnight. At 5 in the morning we were sweating profusely. We had the air on 68 but it was so hot. Turned it down to 60 and it worked a little better. At 905 the next morning housekeeping is banging on our door and...

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Helpful?
2Thank rowebama
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standard.. We hope you choose to stay with us again, so we can show you our true level of service.

Atlanta, Georgia
Reviewed 15 July 2015 via mobile

Let me preface this with... I know things happen. My coworkers have been trying to get me away from being a Marriott junkie for years. My past experience with the Holiday Inn brand is less than stellar, so needless to say I was very hesitant. This hotel from exterior appearance looked to be refreshed and I was hoping that this...

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1Thank MisterOXAtl
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Billy G General Manager

Atlanta, Georgia
Reviewed 8 July 2015

Had a Jacuzzi Suite and was very clean. Furnished with microwave and refrigerator as well. Location was great for restaurants and a huge shopping mall outlet within a 3 min from the hotel. Make sure to take advantage of the already established discounts in the area with the restaurants.

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Helpful?
Thank Rickey G
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback! We hope to see you again in the future.

Reviewed 30 June 2015 via mobile

The staff at this otherwise clean and accommodating hotel are outstanding and responsive to the needs of their patrons. I stay here very frequently, and I have yet to wait on staff to arrive at the front desk (a peeve of mine), and any issues with my rooms have been dealt with swiftly and satisfactorily on the few occasions that...

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Helpful?
Thank Boulengerina
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Charlotte Concord Area is the closest IHG hotel to the Lowe's Motor Speedway/Concord Mills Mall. We are conveniently located at exit 49 off I-85 and offer free wired and wireless high-speed Internet access in every room. We also have free wireless Internet access in the lobby, great room & meeting rooms. Additional amenities include Express Start Breakfast and free local phone calls. All guest rooms feature refrigerators, microwaves, irons, ironing boards and desks. ... more   less 

Additional Information about Holiday Inn Express Charlotte - Concord / I-85

Address: 7772 Gateway Ln NW, Concord, NC 28027-4418
Region: United States > North Carolina > Concord
Price Range: £95 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte - Concord / I-85 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Charlotte - Concord / i-85 Hotel Concord
Holiday Inn Concord
Concord Holiday Inn
Hotel Style:
#6 Family Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Charlotte - Concord / I-85 staff and other travellers.
1 question
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Montgomery, Alabama
7 months ago

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Questions? Get answers from Holiday Inn Express Charlotte - Concord / I-85 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think all rooms are quiet. The remodeling is being done with respect to guest and normal sleeping hours.”
clairedU834FM, 4 Jan 2017 | Read review
“Top Floor away from Elevator”
  • Queen Bed
  • Queen Beds
  • Small Room
  • Queen Beds
  • Microwave, etc
  • 2 Queen Beds
  • Bathroom
  • Shower
sandybU8624DH, 1 Aug 2016 | Read review
“second floor rooms very quite”
kenandella, 31 May 2016 | Read review
“I think most rooms are good never had a bad one”
jjwidg, 29 May 2016 | Read review
“King room with fridge, microwave, sofa”
bethg437, 5 Dec 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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