We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Comfort Suites Concord Mills

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Comfort Suites Concord Mills
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

167 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 162: English reviews
Myrtle Beach, South Carolina
Reviewed 1 week ago

Traveled to Concord for Thanksgiving to be with family and friends. Check in was speedy and front desk staff was friendly. Our room was nice and spacious; we had a king suite. Continental breakfast was good, but could have a better selections. The only negative thing is the staff lady in the breakfast area was a nuisance because she kept...

 Report
Helpful?
Thank N D
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your review. We appreciate any and all feedback from our guests. I will discuss with our breakfast attendant the issues you addressed. Please come again and be our guest.

Cary, North Carolina
Reviewed 2 weeks ago via mobile

Have to say we had a GREAT experience. We called to make a reservation and all went went. Arrived later in the evening and Perry was awesome and super friendly! Rooms are spacious and clean. Took a quick swim (the water was a little chilly) had some snacks for us and they had doggie treats for the pups. Great breakfast...

 Report
Helpful?
Thank Nccarymom
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your review. Customer service is our #1 priority and we pride ourselves about being the best. We look forward to having you as our guest again soon! Kim P. General Manager

Roanoke, Virginia
Reviewed 2 weeks ago

I recently stayed at this hotel and had a a few issues that had led to an unpleasant experience. However, after my review the general manager, Kim asked if she could contact me and I agreed. She was very nice, and spent about 20 minutes telling me about the changes she was trying to make there, as well as asked...

 Report
Helpful?
Thank jsimmons44
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you Ms. Simmons for your feedback. I am very pleased that you are willing to give us another opportunity to make things right. Without both positive and negative comments we are unable to grow our business. Pleasing our guests and making memorable experiences is our goal! Kim Pecora General Manager

Reviewed 10 October 2016

Due to the weather and hurricane, my trip was extended. Octavia and Perry were fabulous. They went above and beyond to make sure their guests had everything they needed. I would like both of them to be recognized for their outstand customer service. They two clearly go above and beyond. The hotel was very nice, accommodating, close to the track...

 Report
Helpful?
Thank Sara B
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your fabulous review. My staff and I pride ourselves on customer service and helping the guests with their needs. As a general manager, it makes me very proud when someone praises my team the way you did. We appreciate your business and hope that you will stay with us again in the near future.

Reviewed 12 September 2016

This is a wonderful hotel. It was clean. The staff was friendly and helpful. Before our stay, I had a question about the room and Kim, the manager, was extremely helpful and kind. This was by far the best hotel experience I have had in some time.

 Report
Helpful?
Thank Scott W
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your review. I appreciate the compliments you made about our hotel and staff. We are very humbled by this. We hope that you will stay at our location again in the near future. Kim P. General Manager

Reviewed 24 August 2016 via mobile

The staff was well attentive. The rooms were showing wear, but kept clean, and very spacious. The beds were comfortable too. Close to everything in Concord and the interstate. Continental breakfast was standard, but included. Overall I would stay here again

 Report
Helpful?
Thank chad b
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your review. Please come again soon!

Eutawville
Reviewed 9 August 2016 via mobile

The staff was friendly and the breakfast bar really great! Even had biscuits and gravy which is my husbands favorite! Heated pool and nice weight room. Our room was very clean and big with a fridge, microwave and sink! More like a small suite with a couch and large screen TV. Got a discount when booking a tour with Garage...

 Report
Helpful?
Thank wblack156
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you so much for your review. We appreciate your feedback. Please come again soon! Thank you, Kim Pecora General Manager

Reviewed 5 July 2016 via mobile

Room was a very nice size. Hotel was very close to restaurants. We walked to several. Pool was disquisting. My daughters didnt even want to get in it because it was stagnant looking and nasty. Not sure if i would stay here again with kids. If just me and i only needed a bed it would be fine.

 Report
Helpful?
Thank Badgejunky
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you for your review. I am sorry that the pool was in the condition you stated. Our pool is a salt water chlorine generated pool. We check the pool daily to make sure that the chemicals are correct. Please come again and give us the opportunity to change your opinion. Thank you, Kim Pecora General Manager

Reviewed 24 June 2016 via mobile

Not clean: trash still leftover in our room from previous tenants. No big deal, take it away myself. Then the water started pouring out of our faucets ruining some of our food and other items, we had to move rooms. Someone was smoking the entire time we were here and for a place that pushes "breathing room" when I brought...

 Report
Helpful?
Thank Jennifer D
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

I am so sorry for your experience. I was not aware of any of these issues from any room during your stay. Please contact me so that we can further discuss the issues that happened during your stay. We pride ourselves on our product and our customer service. This is definitely not acceptable. I hope you will give us another...

Vinton, Virginia
Reviewed 12 June 2016 via mobile

We stayed for three nights for a girls trip. We were mostly pleased with our stay. Pros: clean, safe area, proximity to area attractions, comfortable beds Cons: The pool area is very unsafe. The flooring in that room is extremely slippery and we saw three people fall hard even though they were walking very slowly. I hope none of them...

 Report
Helpful?
1Thank LAURIEO1974
Kim P, General Manager at Comfort Suites Concord Mills, responded to this review

Thank you so much for your review. I will definitely address the slipperiness of the floor in the pool. Also thank you for sharing the information about my guest service representative. I will address the concern because customer service is my number one priority as it should be theirs as well. Kim P. General Manager

86 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (59)
Viewed
Room/Suite (14)
Viewed
Bathroom (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (1)
Viewed
2:42
Videos (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Concord hotels
0.1 mi away
Wingate by Wyndham Concord/Charlotte Area
0.1 mi away
Hilton Garden Inn Charlotte/Concord
0.0 mi away
Holiday Inn Express Charlotte - Concord / I-85
Show Prices
Show Prices
Show Prices
0.2 mi away
Hampton Inn & Suites Concord / Charlotte
0.6 mi away
Embassy Suites by Hilton Charlotte - Concord / Golf  Resort & Spa
0.1 mi away
SpringHill Suites Charlotte Concord Mills/Speedway
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are an all suite hotel (every room has a fold-out couch). We have separate bedroom suites and regular suites. Free hot breakfast included (eggs, sausage, bacon, &/or ham, make your own waffles, danishes, muffins, cereals, yogurt, fruit... Our coffee is available 24/7) Enjoy nearby shopping and the many many events in the area. We are located next to interstate 85 and route 485; this will give you easy access to Charlotte and it's many attractions... Have a safe trip in - we'll see you when you get here! ... more   less 

Additional Information about Comfort Suites Concord Mills

Address: 7800 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: £80 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Concord Mills 3*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Choice Hotels and Booking.com so you can book your Comfort Suites Concord Mills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Concord
Comfort Suites Concord
Concord Comfort Suites
Hotel Style:
#2 Romantic Hotel in Concord
#7 Business Hotel in Concord
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Comfort Suites Concord Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome customer service, excellent hotel, reasonably priced”
 of 5 bubbles Q5345BJsarab, 10 Oct 2016 | Read review
“If you need railing in tub, be sure to request a room that has that feature. Ours did not, & they should all be retrofitted for safety.”
 of 5 bubbles cherryripe, 1 Jun 2016 | Read review
“If you have made reservations please make sure to have a reservation #. Have someone to accompany you for a walk through of the room.”
 of 5 bubbles ChaCha9353, 26 Apr 2016 | Read review
“Rooms on the north and east sides are quieter”
 of 5 bubbles D440LCdaniell, 14 Apr 2016 | Read review
“Check out other hotels in the area before you book this hotel.”
 of 5 bubbles morganp216, 24 Aug 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay